ALERT: The UNMCE Tuition Remission Form has been updated. Old versions will not be accepted.

Main Menu

Entrepreneurship -TEST-

ALERT: The UNMCE Tuition Remission Form has been updated. Old versions will not be accepted.

Entrepreneurship, Small Business, and Customer Service


Entrepreneurship

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum."

Download Entrepreneurship Flyer

Gain a further understanding of some of the fundamental principles associated with owning and operating a start-up or established business. You'll grow in your understanding of financial and accounting terms, gain confidence and improve your communication skills, and explore the basics of running a business in accordance with legal requirements.

Class NameTuition

This program covers everything from financing to leadership. You'll learn the keys to business planning, communication skills, marketing, and management. If you've ever thought about owning your own business, this program can help make that dream come true! Read More...

$2095
Online Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register


Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.

Class Name Starts Cost

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans. Then take home a step‐by‐step approach to attract and keep customers, with an emphasis on customer‐driven marketing decisions and building a strong brand.

Note:

4900348 | $495

Section

2/5/18 - 4/27/18 Online 24/7 ( Session Total)
Conrad Brian Law
N/A

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register


Small Business Management

Running a small business has a lot of challenges and risks. As an entrepreneur or solopreneur, you need to understand all aspects of business management in order to be successful. Our small business classes offer practical knowledge in a wide range of topics, including finance, sales and marketing, bookkeeping and accounting, computer skills, supervision and management, communication, operations, and strategic planning.

Download Small Business Management Flyer

Required Classes

Introduction to Small Business (Choose 1)

Class NameTuition

An experienced entrepreneur teaches you how to develop the motivation, discipline, and creativity to quit your job and be your own boss. Read More...

$129
Online Class
_shb
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Stop dreaming and learn how to start your own successful small business. Read More...

$129
Online Class
_biz
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Find out how you can earn income by sharing your training or knowledge with others. Read More...

$129
Online Class
_sc1
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Accounting and Finance (2)

Class NameTuition

Gain a marketable new skill by learning the basics of double-entry bookkeeping, financial reporting, and more. Read More...

$129
Online Class
_fun
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

This course will help you understand business environments, financial statements, and strategy so you can make more profitable business and personal financial decisions. Read More...

$129
Online Class
_bfn
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Business Software (2)

Class NameTuition

Learn to build, edit, and maintain a database in Microsoft Access 2013, complete with tables, reports, forms, macros, and queries to give you fast access to all your important information. Read More...

$129
Online Class
_ia8
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Discover how to effectively plan, implement, manage, and control projects using the world's most popular project management software. Read More...

$129
Online Class
_mm3
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Accounting Software (Choose 2)

Class NameTuition

Take your Microsoft Excel 2013 skills to the next level as you master charts, graphs, PivotTables, Slicers, Sparklines, AutoFilter, macros, and other advanced Excel functions. Read More...

$129
Online Class
_nx8
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

This course covers QuickBooks' more advanced features and applications, including how to enter price levels for inventory, track discounts and credits, and manage journal entries. Read More...

$129
Online Class
_qi5
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Become proficient in using Microsoft Excel 2013 and discover countless shortcuts, tricks, and features for creating and formatting worksheets quickly and efficiently. Read More...

$129
Online Class
_ix8
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to quickly and efficiently gain control over the financial aspects of your business using this powerful software program. Read More...

$129
Online Class
_q15
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use QuickBooks 2015 to create paychecks, pay taxes, produce job costing reports, and generate forms and reports quickly and easily. Read More...

$129
Online Class
_qp5
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use the Premier Contractor Edition of QuickBooks 2015 for your construction business to create contract estimates, perform time tracking and job costing, generate powerful reports, and much more. Read More...

$129
Online Class
_qc6
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Business Operations (4)

Class NameTuition

Turn your business ideas into a solid plan for financing and long-term success. Read More...

$129
Online Class
_cbp
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts. Read More...

$129
Online Class
_sup
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program. Read More...

$129
Online Class
_msf
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Gain the skills you'll need to succeed in the fast-growing field of project management. Read More...

$129
Online Class
_pmf
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Sales and Marketing (2)

Class NameTuition

Develop an Internet marketing plan for your business that incorporates SEO, advertising, email, social media, and more. Read More...

$129
Online Class
_mbi
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Discover small business marketing strategies that can help you attract attention, woo your target audience, grow your customer base, and expand your profitsall for little or no money. Read More...

$129
Online Class
_bms
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Electives (Choose 3)

Class NameTuition

Learn how to research and develop relationships with potential funding sources, organize grant writing campaigns, and prepare proposals. Read More...

$129
Online Class
_gw1
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives. Read More...

$129
Online Class
_sdp
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

What are the secrets to managing successful teams in the workplace? Explore communication techniques and problem-solving skills that will help you get your team on track in no time. Read More...

$129
Online Class
_btw
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Write great marketing copy to improve your company's image and your chances of getting hired or promoted. Read More...

$129
Online Class
_bmw
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn the basics of HTML so you can design, create, and post your very own site on the Web. Read More...

$129
Online Class
_web
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Discover how to easily create blogs and websites with WordPress, the world's most popular Web publisher. Read More...

$129
Online Class
_cww
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn powerful graphic design techniques and build websites that are both attractive and wickedly effective. Read More...

$129
Online Class
_dew
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success. Read More...

$129
Online Class
_eff
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use Microsoft Access 2013's advanced features to build more intuitive and powerful databases. Read More...

$129
Online Class
_ai3
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn to design and draw vector art, work with shape gradients, and manipulate color images using Adobe Illustrator CS6. Read More...

$129
Online Class
_ii6
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use Adobe InDesign CC software to create professional-quality letterhead, brochures, forms, eBooks, business materials and more. Read More...

$129
Online Class
_inc
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use Photoshop CS6, the world's best graphics program for photographers, to edit photos and create original images. Read More...

$129
Online Class
_ic6
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Lost for words? Don't be! Learn to build rapport, trust, warmth, and respect through conversation. Read More...

$129
Online Class
_kec
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Become indispensable to any organization by understanding how to identify and meet customer needs. Read More...

$129
Online Class
_cuf
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn to handle basic human resource functions to ensure the best possible results. Read More...

$129
Online Class
_res
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn how to use the five most popular social media platformsFacebook, Twitter, LinkedIn, Pinterest, and Google+to grow and promote your business. Read More...

$129
Online Class
_smb
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Looking for a fun new career coordinating special events? Learn proven techniques from a master event planner. Read More...

$129
Online Class
_wge
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn to prepare grant proposals that get solid results for your favorite organization or charity. Read More...

$129
Online Class
_wgp
View a Preview of this Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register



Customer Service

What do hotel desk clerks, janitors, amusement park attendants, baristas, movie theater attendants, and black jack dealers have in common? They all have occupations that rely on excellent customer service skills. Today’s successful hospitality employee must have effective guest service skills in today’s competitive market. They must be able to engage and connect with their guest to go above and beyond the call of duty.

Download Customer Service Flyer


Ed2Go Online Customer Service Classes

Class NameTuition

The Food and Customer Service Skills Training Certificate Program prepares students for careers in food services, restaurants, and the hospitality industry. Read More...

$850
Online Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

The Retail Customer Service Skills Training Program prepares students with the skills and knowledge needed for successful careers in todays retail world. Read More...

$850
Online Class

Take this Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

UGotClass Online Customer Service Certificates and Classes

Class Name Starts Cost

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success. You will also take away some extraordinary customer service techniques you won't find anywhere else.

Note:

4900322 | $245

Section

2/5/18 - 3/30/18 Online 24/7 ( Session Total)
Fred Bayley
N/A

Register Online for this Class


Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re‐engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are

Note:

4900352 | $145

Section

3/5/18 - 3/30/18 Online 24/7 ( Session Total)
Fred Bayley
N/A

Register Online for this Class


Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. Agenda Unit 1 Understand Service Matters Longevity and Loyalty Cost of a Lost Customer Engage Your Customer Unit 2 Listen to Your Customer Active Listening Avoid Improper Listening The Power of Feedback Unit 3 Web Sites and Electronic Communication Web‐Based Customer Service Disadvantages of Web‐Based Customer Service Evaluate Your Web‐Based Customer Service Unit 4 Customer Turnoffs Exceed customer expectations Recognize and categorize customer turnoffs

Note:

4900374 | $145

Section

2/5/18 - 3/2/18 Online 24/7 ( Session Total)
Nanette Sanders‐Cobb
N/A

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Bright Outlook Career

Customer Service is a Bright Outlook Career

Customer Service Representative positions have been identified as “Bright Outlook” careers, meaning that they are expected to grow rapidly in the next several years.

The Bureau of Labor Statistics shows the average annual salary for this field in New Mexico is $30,000.

Our Customer Service course is a terrific stepping stone for this in-demand career!

Statistics according to O*Net