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Business Skills Classes & Certificates

Our business skills programs address transferable skills and tools that are fundamental to your success in the pursuit of your career goals. We provide comprehensive classes and certificates designed to support and enhance your current and future career path.

We update our certificate programs in response to changing professional needs. The requirements for the completion of your certificate program are defined in the semester in which you began your program. Contact your program supervisor if you have questions.


Business Skills Certificates

Get the professional training you need to advance your career. Our Business Skills certificates will provide you with transferable skills that will fit any industry, business model, or professional venture.


Administrative Assistant

Administrative Professional

  • Administrative Assistant

See Certificate

Accountant

Bookkeeping & Accounting

  • Accounting with Computer Applications
  • Certified Bookkeeper
  • QuickBooks 2015

See Certificates

computer

Customer Service

  • Food and Customer Service Skills
  • Retail Customer Service Skills

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Mediator

Mediation & Conflict

  • Beginning Mediation
  • Intermediate Mediation
  • Advanced Mediation
  • Online Mediation

See Certificates

Professionals Talking

Project Management

  • Project Management Practitioner
  • Project Management Information Systems
  • Project Management Master
  • Lean Mastery
  • Sigma Six

See Certificates

Supervisor

Supervisory Skills

  • Supervisory Skills
  • Advanced Supervisory Skills

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Volunteers

Volunteer Management

  • Volunteer Management
  • Nonprofit Management

See Certificates

Click the Online tab to see our Online Classes.


Business Skills Classes

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Class Name

Conflict is part of everyday life and impacts all relationships. Learn the nature of conflict and basic skills to be effective in difficult situations to have your needs met and the foundations of the mediation process and what it takes to be a third party to help people in conflict find mutually acceptable solutions. Whether you are in pursuit of being a professional mediator or not, this class provides knowledge and understanding of several aspects that influence human behavior in conflict leaving you with the ability to cope with difficult people and difficult situations more effectively. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training. NAADAC Approved Training: This course is approved for 8 professional training hours (CEUs) for counselors and social workers. This course is the first in the complete 40-hour certificate.

Note: UNM Tuition Remission eligible, under Professional Development. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training. NAADAC Approved Training: This course is approved for 8 professional training hours (CEUs) for counselors and social workers. This course is the first in the complete 40-hour certificate.

Section SUA-PD

40110
$195
7/22/17
Sat 8:00 AM - 5:00 PM
Marianela Gish
CE South Building

Register Online for this Class

Conflict is part of everyday life and impacts all relationships. Learn the nature of conflict and basic skills to be effective in difficult situations to have your needs met and the foundations of the mediation process and what it takes to be a third party to help people in conflict find mutually acceptable solutions. Whether you are in pursuit of being a professional mediator or not, this class provides knowledge and understanding of several aspects that influence human behavior in conflict leaving you with the ability to cope with difficult people and difficult situations more effectively. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training.

Note: UNM Tuition Remission eligible, under Professional Development. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training.

Section FAA-PD

40110
$195
10/28/17
Sat 8:30 AM - 5:30 PM
Marianela Gish
CE South Building

Register Online for this Class

Learn this alternative dispute resolution process and the fundamental skills set to be a mediator. A mediator is a "neutral third party? who is able to facilitate others in resolving their conflicts while being equally supportive of all parties involved. Discover the role that emotions play in the dynamics of conflict and be effective in managing the differing personalities and individual styles of communication and mediation and achieve WIN-WIN productive and lasting solutions. NAADAC Approved Training: This course is approved for 8 professional training hours (CEUs) for counselors and social workers. This course is second in the complete 40-hour certificate.

Note: UNM Tuition Remission eligible under Professional Development. NAADAC Approved Training: This course is approved for 8 professional training hours (CEUs) for counselors and social workers. This course is second in the complete 40-hour certificate.

Section SUA-PD

40111
$195
7/23/17
Sun 8:00 AM - 5:00 PM
Marianela Gish
CE South Building

Register Online for this Class

Learn this alternative dispute resolution process and the fundamental skills set to be a mediator. A mediator is a "neutral third party? who is able to facilitate others in resolving their conflicts while being equally supportive of all parties involved. Discover the role that emotions play in the dynamics of conflict and be effective in managing the differing personalities and individual styles of communication and mediation and achieve WIN-WIN productive and lasting solutions.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

40111
$195
10/29/17
Sun 8:30 AM - 5:30 PM
Marianela Gish
CE South Building

Register Online for this Class

This is an in-depth look of the mediation process. Practice the skills necessary to be an effec_tive "neutral third party?. Gain understanding and application of the mediation process to have the foundation to start your entry level professional mediation practice or become part of court system programs. Learn how to build trust, help disputants come up with productive solutions read body language and verbal clues, to assess progress and de-escalating conflict. Also, discover meth_ods of creating an enjoyable, low-stress atmosphere for negotiation and ways to avoid falling into common negotiation and mediation pitfalls.Understanding and applying ethics for mediators will be included in this course.This is part of the 32hrs Mediation Certificate. Prerequisite: Course 40110 and 40111. NAADAC Approved Training: This course is approved for 16 professional training hours (CEUs) for counselors and social workers. This course completes the 40-hour certificate.

Note: UNM Tuition Remission Eligible under Professional Development. NAADAC Approved Training: This course is approved for 16 professional training hours (CEUs) for counselors and social workers. This course completes the 40-hour certificate.

Section SUA-PD

40113
$595
8/4/17 - 8/6/17
Sun, Fri, Sat 8:00 AM - 5:00 PM
Marianela Gish
CE South Building

Register Online for this Class

This is an in-depth look of the mediation process. Practice the skills necessary to be an effec_tive "neutral third party?. Gain understanding and application of the mediation process to have the foundation to start your entry level professional mediation practice or become part of court system programs. Learn how to build trust, help disputants come up with productive solutions read body language and verbal clues, to assess progress and de-escalating conflict. Also, discover meth_ods of creating an enjoyable, low-stress atmosphere for negotiation and ways to avoid falling into common negotiation and mediation pitfalls.Understanding and applying ethics for mediators will be included in this course.This is part of the 32hrs Mediation Certificate. Prerequisite: Course 40110 and 40111.

Note:

Section FAA-PD

40113
$595
11/3/17 - 11/5/17
Sun, Fri, Sat 8:30 AM - 5:30 PM
Marianela Gish
CE South Building

Register Online for this Class

Take your basic mediation skills to the next level and apply the mediation process in the context of the New Mexico courts system in regards to domestic matters. Our focus will be on the following topics: Parties relationship to eachother and future parenting. Child custody and support obligations Decision of property Domestic violence Dynamics Prerequisites: 40 hours Mediation Certificate Training required

Note:

Section FAA-PD

40115
$595
10/14/17 - 10/15/17
Sun, Sat 8:00 AM - 6:00 PM
Marianela Gish
CE South Building

Register Online for this Class

This advanced course will focus on building trust communication and cooperation in the workplace. Discover what violence looks like in the work place. Learn the basic requirements that small businesses and large corporations need to comply with State and Federal fair employment practice laws mandates and how the use of mediation can address issues of bullying, discrimination and harassment. This course will also include how to design and implement Alternative Dispute Resolution programs in the workplace This is part of the 64hrs Mediation and Conflict Resolution Specialist Certificate. Prerequisite: Course40110, 40111, and 40113

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

40128
$595
9/8/17 - 9/10/17
Sun, Fri, Sat 8:00 AM - 5:00 PM
Marianela Gish
CE South Building

Register Online for this Class

This advanced course will focus on building trust communication and cooperation in the workplace. Discover what violence looks like in the work place. Learn the basic requirements that small businesses and large corporations need to comply with State and Federal fair employment practice laws mandates and how the use of mediation can address issues of bullying, discrimination and harassment. This course will also include how to design and implement Alternative Dispute Resolution programs in the workplace This is part of the 64hrs Mediation and Conflict Resolution Specialist Certificate. Prerequisite: Course40110, 40111, and 40113

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

40128
$595
12/1/17 - 12/3/17
Sun, Fri, Sat 8:30 AM - 5:30 PM
Marianela Gish
CE South Building

Register Online for this Class

Transform your negotiating to create realistic goals and positive outcomes. A holistic approach of interacting with people in professional and personal settings. Transformative negotiation uses mindful methods to listen and speak effectively; prepare for negotiations by narrowing the gaps (cultural, linguistic, gender); apply leverage properly; and reduce emotionalism (and other blocking mechanisms) in negotiations. NOTE: Required book: The Transformative Negotiator: Changing the Way We Come to Agreement from the Inside Out by Michele Huff; [ISBN-13 9781936268801] may be purchased from a vendor of your choice.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

40130
$199
10/3/17 - 10/17/17
Tue, Thu 5:30 PM - 7:30 PM
Michele Huff
CE South Building

Register Online for this Class

With widespread acceptance in the general public and within the legal profession, ADR offers effective settlements to disputes. Providing flexibility and often collaborative processes that promote greater understanding and cooperation between disagreeing parties. Find out what tools can lead to better solutions. Come to see how to enter this field and what your next step will be. This is a FREE event.

Note:

Section SUB-PD

41111
$00
7/13/17
Thu 6:30 PM - 7:30 PM
Marianela Gish
CE South Building

Register Online for this Class

According to Kenneth Cloke, Director of the Center for Dispute Resolution, "While people in conflict commonly refer to facts, behaviors, feelings, personalities, or events, for the most part we ignore the deeper reality that these are processed and regulated by the nervous system, and are therefore initiated, resolved, transformed, and transcended largely within our brains.? Let's look deeper into the neurophysiology of what is truly happening when we find ourselves in a state of conflict. Marianela (Mari) Gish will lead us for this hour-long session. This is a FREE event.

Note:

Section SUC-PD

41111
$00
8/17/17
Thu 6:30 PM - 7:30 PM
Marianela Gish
CE South Building

Register Online for this Class
Class Name

Master the complex and challenging organizational process of project interaction and support. You'll learn to: navigate using project management to balance resources within the organization; treat segments of work as mini-projects; and understand how to use project management techniques to clearly communicate developments. This approach facilitates a process in which customers actively participate in planning and decision-making. Textbook Provided: The Fast Forward MBA in Project Management, 5th ed., Eric Verzuh.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21000
$495
9/11/17 - 9/18/17
Mon 8:30 AM - 5:00 PM
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class

Build on your project management experience. Learn to define and discuss the five process groups of project management: initiating, planning, executing, controlling, and closing as discussed in PMI's Project Management Body of Knowledge. You'll also study how to: evaluate projects for success; "systemize? your project management approach; analyze conflict management, team building, and project manager roles and responsibilities; and integrate learned information into problem-solving sessions. Prerequisite: Applying Project Management for Effective Teams or previous project management experience. Textbook Provided: A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed., Project Management Institute.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21005
$795
9/25/17 - 11/6/17
Mon 5:30 PM - 8:30 PM
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class

This comprehensive course covers key project management issues: integrating project management principles into existing corporate systems; understanding stakeholders and their needs; and separating ongoing operational processes from project management processes. You'll learn how to: incorporate project scope, time, and cost management into planning and execution processes; create a project management office and establish quality and risk assessment as parts of the decision-making process. Notes: Pre-requisite: Understanding Project Management or previous experience in project management. Required text: The textbook is provided in the course tuition. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 11th ed., Harold Kerzner.

Note: UNM Tuition Remission eligible under Professional Development.

Section SPA-PD

21010
$895
4/2/18 - 5/21/18
Mon 5:30 PM - 8:30 PM
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class

Participate in an extensive review of the Project Management Body of Knowledge. Determine what you need to learn with an overview of PMP exam topics, and identify the most important exam topics. Prerequisite: Understanding Project Management or previous experience in project management. Required texts: Rita Mulcahy's PMP Exam Prep, 8th ed., Rita Mulcahy (provided in this class); A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed., Project Management Institute (provided in prerequisite class).

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21015
$895
11/7/17 - 12/12/17
Tue 6:00 PM - 9:00 PM
Carol Meincke, PMP
CE South Building

Register Online for this Class

Use Microsoft Project 2013 as your Project Management Information System (PMIS). Learn how to outline and build a specific project plan step-by-step, incorporating complex relationships between tasks and resources. Design a Work Breakdown Structure to ensure completion of the project, set realistic schedules, make accurate estimates, and manage the expectations of customers. Notes: Prerequisite: Basic computer experience. Provided textbook: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore; ISBN-13: 978-1449357962. (This book is also required for the MS Project Module 2, 3, and Project Reports courses.) The textbook is provided in this course.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21025
$295
9/19/17 - 9/21/17
Tue, Thu 1:00 PM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class

Use Microsoft Project 2013 as your Project Management Information System (PMIS). Learn how to outline and build a specific project plan step-by-step, incorporating complex relationships between tasks and resources. Design a Work Breakdown Structure to ensure completion of the project, set realistic schedules, make accurate estimates, and manage the expectations of customers. Prerequisite: Basic computer experience. Textbook Provided: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore. (This book is also required for the MS Project Module 1, 2, and Project Reports courses.) Textbook is provided in this course.

Note:

Section FAB-PD

21025
$295
11/17/17
Fri 8:00 AM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class

Track the use of resources and materials accurately, and assure the success of any project! Learn to fine-tune schedule and cost estimates with resources using MS Project 2013. Explore trade-off analysis between cost, time and scope. Implement a tracking system for reporting project progress. Prerequisite: MS Project Module 1: Project Plan Definition. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21030
$295
10/3/17 - 10/5/17
Tue, Thu 1:00 PM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class

Track the use of resources and materials accurately, and assure the success of any project! Learn to fine-tune schedule and cost estimates with resources using MS Project 2013. Explore trade-off analysis between cost, time and scope. Implement a tracking system for reporting project progress. Prerequisite: MS Project Module 1: Project Plan Definition. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note:

Section FAB-PD

21030
$295
12/1/17
Fri 8:00 AM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class

Learn to develop a comprehensive project management information system infrastructure and design advanced reports to meet project communication requirements. Create and manage custom fields, reports and calendars. Develop and use a shared resource pool and project templates. Prepare project information to publish online. Share project information with other software. Review system requirements for workgroup collaboration and various add-on products. Notes: Prerequisite: MS Project Module 2: Budgeting and Tracking. Required text: Microsoft Project 2013: The Missing Manual. ISBN-13: 978-1449357962. This text is included in Course 21025: MS Project Module 1.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

21041
$295
10/17/17 - 10/19/17
Tue, Thu 1:00 PM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class

Learn to develop a comprehensive project management information system infrastructure and design advanced reports to meet project communication requirements. Create and manage custom fields, reports and calendars. Develop and use a shared resource pool and project templates. Prepare project information to publish online. Share project information with other software. Review system requirements for workgroup collaboration and various add-on products. Prerequisite: MS Project Module 2: Budgeting and Tracking. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note:

Section FAB-PD

21041
$295
12/15/17
Fri 8:00 AM - 5:00 PM
Mary Byrd
CE South Building

Register Online for this Class
Class Name

In community programs, collaboration, integration and commitment are sure ingredients for success. But is there more? Organizations need volunteers to be sustainable. Being open to exploring and investing in new services and technologies will deliver high-impact programs and services. Are short and long term goals helping or hindering success and utilizing the talents of your volunteer teams? Efforts to be more effective and efficient are key traits in our rapidly changing time. With success at the core, a willingness to try new ideas allow your project to thrive and grow. Add new tools for strategic planning or ideas to use with staff, volunteers and partners allowing for the capacity to adapt. This course is one of four in the Volunteer Management Certificate. Courses are not prerequisite or in sequence.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

42471
$149
9/11/17 - 9/25/17
Mon, Wed 9:00 AM - 12:00 PM
Maralie BeLonge
CE South Building

Register Online for this Class

You know that there are volunteers available to you. How do you recruit the very best with the knowledge, skills and abilities (KSAs) that will make a difference in your organization? Learn how to attract the best fit for your organization, how to analyze the best possible placement of volunteers within your group, and how to train for the highest possible outcomes using realistic goals, expectations, and evaluations. This course is one of four in the Volunteer Management Certificate. Courses are not prerequisite or in sequence.

Note: UNM Tuition Remission eligible under Professional Development.

Section SUA-PD

42472
$149
6/28/17 - 6/29/17
Wed, Thu 9:00 AM - 12:00 PM
Marianela Gish
CE South Building

Register Online for this Class

You know that there are volunteers available to you. How do you recruit the very best with the knowledge, skills and abilities (KSAs) that will make a difference in your organization? Learn how to attract the best fit for your organization, how to analyze the best possible placement of volunteers within your group, and how to train for the highest possible outcomes using realistic goals, expectations, and evaluations. This course is one of four in the Volunteer Management Certificate. Courses are not prerequisite or in sequence.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

42472
$149
10/9/17 - 10/10/17
Mon, Tue 9:00 AM - 12:00 PM
Marianela Gish
CE South Building

Register Online for this Class

You've found some wonderful volunteers. They're making a huge difference in your organization. Now, how do you manage unpaid staff, and how do you motivate them to keep up the good work? Learn about the drivers that inspire volunteers of all ages and discover the best ways to keep your volunteers visualizing themselves as significant contributers to your work. This course is one of four in the Volunteer Management Certificate. Courses are not prerequisite or in sequence.

Note: UNM Tuition Remission eligible under Professional Development.

Section SUA-PD

42473
$149
7/18/17 - 7/19/17
Tue, Wed 9:00 AM - 12:00 PM
Marianela Gish
CE South Building

Register Online for this Class

You've found some wonderful volunteers. They're making a huge difference in your organization. Now, how do you manage unpaid staff, and how do you motivate them to keep up the good work? Learn about the drivers that inspire volunteers of all ages and discover the best ways to keep your volunteers visualizing themselves as significant contributers to your work. This course is one of four in the Volunteer Management Certificate. Courses are not prerequisite or in sequence.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

42473
$149
11/20/17 - 11/21/17
Mon, Tue 9:00 AM - 12:00 PM
Marianela Gish
CE South Building

Register Online for this Class

You've designed, developed and implemented a wonderful volunteer component to your organization. Examine best practices to clearly evaluate your organization, knowing what's going well, and what could be improved as you grow your future.

Note: UNM Tuition Remission eligible under Professional Development.

Section SUA-PD

42474
$149
7/25/17 - 7/27/17
Tue, Thu 9:00 AM - 12:00 PM
Shannon Morrison
CE South Building

Register Online for this Class

You've designed, developed and implemented a wonderful volunteer component to your organization. Examine best practices to clearly evaluate your organization, knowing what's going well, and what could be improved as you grow your future.

Note: UNM Tuition Remission eligible under Professional Development.

Section FAA-PD

42474
$149
12/11/17 - 12/13/17
Mon, Wed 9:00 AM - 12:00 PM
Shannon Morrison
CE South Building

Register Online for this Class

Online Business Skills Classes from Ed2Go

Class NameTuition

Gain a marketable new skill by learning the basics of double-entry bookkeeping, financial reporting, and more. Read More...

$129
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Give yourself skills that are in high demand by exploring corporate accounting with a veteran instructor. Read More...

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If you're interested in increasing your financial awareness while also gaining a marketable skill, this series of courses is perfect for you. Read More...

$174
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Discover the advanced features and functions of Microsoft Excel 2007 and find out everything this powerful program can do for you. Read More...

$129
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Discover the advanced features and functions of Microsoft Excel 2010, including data analysis tools, database techniques, and advanced methods for using PivotTables. Read More...

$129
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Master advanced features and functions of Microsoft Excel 2013, including analysis tools, data tables, PivotTables, and conditional formatting. Read More...

$129
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Master advanced features and functions of Microsoft Excel 2016, including data analysis tools, data tables and databases, PivotTables, custom controls, importing external data, and conditional formatting. Read More...

$159
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Master advanced features of Microsoft Excel 2007, including charting and PivotTables, and discover how this powerful MS Office program can boost your productivity. Read More...

$129
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Take your Microsoft Excel 2010 skills to the next level as you master charts, PivotTables, Slicers, Sparklines, and other advanced Excel features. Read More...

$129
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Take your Microsoft Excel 2013 skills to the next level as you master charts, graphs, PivotTables, Slicers, Sparklines, AutoFilter, macros, and other advanced Excel functions. Read More...

$129
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Take your Microsoft Excel 2016 skills to the next level as you master charts, graphs, PivotTables, Slicers, Sparklines, AutoFilter, macros, and other advanced Excel functions. Read More...

$159
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Master the advanced features of QuickBooks and learn to manage multiple company files, create customer statements, enter price levels for inventory, and much more. Read More...

$129
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Master the advanced features of QuickBooks and learn to manage multiple company files, create customer statements, enter price levels for inventory, and much more. Read More...

$129
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This course covers QuickBooks' more advanced features and applications, including how to enter price levels for inventory, track discounts and credits, and manage journal entries. Read More...

$129
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Master QuickBooks' more advanced functions, such as exporting and importing list data, using batch invoicing to create multiple invoices, and managing journal entries. Read More...

$149
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Go beyond the basic introductory concepts and learn how to gain more control and improve productivity while using QuickBooks. Read More...

$100
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Learn how to use Crystal Reports to create attractive business documents that are easy to read and understand. Read More...

$129
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Work with numbers? You need to know Excel. Learn the secrets of this powerful application. Read More...

$129
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Become proficient in using Microsoft Excel 2010 and discover dozens of shortcuts and tricks for setting up fully formatted worksheets quickly and efficiently. Read More...

$129
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Become proficient in using Microsoft Excel 2013 and discover countless shortcuts, tricks, and features for creating and formatting worksheets quickly and efficiently. Read More...

$129
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Become proficient in using Microsoft Excel 2016 (now available through Office 365) and discover how to create worksheets, workbooks, charts, and graphs quickly and efficiently Read More...

$159
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Learn how to quickly and efficiently gain control of the financial aspects of your business with this powerful accounting software program. Read More...

$129
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Gain control of your business as you learn to use this powerful accounting software to create and print invoices, track your payables and receivables, and more. Read More...

$129
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Learn how to quickly and efficiently gain control over the financial aspects of your business using this powerful software program. Read More...

$129
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Gain control of the financial accounting of your business using this powerful software program, including how to create statements and invoices and track payables and receivables. Read More...

$149
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Learn how to quickly and efficiently gain control over the financial aspects of your business. Read More...

$100
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Use this cloud-based accounting program to record income and expenses; enter checks and credit card payments; track your payables, inventory, and receivables; and much more. Read More...

$129
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Learn how stock options can protect your portfolio and help you profit in any type of market. Read More...

$129
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Certified financial planner shows you how most wealthy people build their fortunes. Read More...

$129
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Master all the features of Excel pivot tables, including little-known options and settings, layouts, calculated fields, multi-level subtotals, Pivot Charts, Timelines, and Slicers. Read More...

$129
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Learn to use basic, intermediate, and advanced features of Microsoft Excel 2016. Read More...

$324
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Learn to use the basic features of Microsoft Word 2016, Microsoft Excel 2016, and Microsoft PowerPoint 2016, three of the most fundamental software programs used in educational and professional settings. Read More...

$324
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Learn how to use QuickBooks 2013 to create paychecks, pay tax liabilities, and produce forms and reports. Read More...

$129
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Learn how to use QuickBooks 2014 to create paychecks, pay taxes, generate forms, and produce dazzling reports. Read More...

$129
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Learn how to use QuickBooks 2015 to create paychecks, pay taxes, produce job costing reports, and generate forms and reports quickly and easily. Read More...

$129
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Protect your assets and discover how best to achieve all your financial goals. Read More...

$129
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Learn how to use the Premier Contractor Edition of QuickBooks 2013 for your construction business to create contract estimates, perform time tracking and job costing, bill your clients, and much more. Read More...

$129
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Learn how to use the Premier Contractor Edition of QuickBooks 2015 for your construction business to create contract estimates, perform time tracking and job costing, generate powerful reports, and much more. Read More...

$129
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Master the fundamentals and more advanced functions of QuickBooks 2016. Learn everything from creating statements to using batch invoicing and managing journal entries. Read More...

$199
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Learn to manage the financial aspects of your small business quickly and efficiently using Quickbooks 2017. Read More...

$199
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Learn how to use the Premier Contractor Edition of QuickBooks 2014 for your construction business to create contract estimates, perform time tracking and job costing, generate powerful reports, and much more. Read More...

$129
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Build and protect your wealth by investing in real estate. Read More...

$129
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These courses will help you understand what it takes to build wealth, how to invest in real estate, and legalities surrounding real estate. Read More...

$261
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Learn how to make wise investment decisions and discover valuable techniques that show you step-by-step how to research and value stocks. Read More...

$261
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Learn how to make wise investment decisions so that you have enough money to live comfortably through your retirement. Read More...

$129
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Learn how to get control of your money once and for all. Read More...

$129
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Learn how to research and develop relationships with potential funding sources, organize grantwriting campaigns, and prepare proposals. Read More...

$129
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Sharpen your grant research skills, write the most important sections of grant applications, and learn the types of grants available. Read More...

$129
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Learn all there is to know about writing grants, fundraising, and organizing a grant writing campaign. This group of online classes is ideal for those wanting to learn more about managing fundraising. Read More...

$174
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Learn how to have more successful relationships with difficult bosses, co-workers, students, neighbors, or relatives. Read More...

$129
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Learn proven, step-by-step strategies to achieve higher positions with major search engines. Read More...

$129
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Gain the skills and knowledge you'll need to prepare for the Certified Administrative Professional exam and begin a rewarding career as an administrative assistant. Read More...

$129
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Prepare to take advantage of the many new job opportunities in health care, legal services, and other industries. Read More...

$129
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In this discounted bundle suite, you will learn the skills you need to excel as an administrative professional or executive assistant Read More...

$261
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Gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected. Read More...

$129
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Learn essential computer skills for the 21st century workplace, including how to troubleshoot PC issues! Read More...

$261
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Increase your income while working from home by starting a grant writing consulting business. Read More...

$129
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What are the secrets to managing successful teams in the workplace? Explore communication techniques and problem-solving skills that will help you get your team on track in no time. Read More...

$129
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Write great marketing copy to improve your company's image and your chances of getting hired or promoted. Read More...

$129
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This course will help you understand business environments, financial statements, and strategy so you can make more profitable business and personal financial decisions. Read More...

$129
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(11 contact hours) Learn virtually everything you need to know to start a health and wellness business, including marketing, financing, and creating a business plan. Read More...

$75
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Gain a working knowledge of the computer skills you'll need to succeed in today's job market. Read More...

$129
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Turn your business ideas into a solid plan for financing and long-term success. Read More...

$129
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Learn powerful graphic design techniques and build websites that are both attractive and wickedly effective. Read More...

$129
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Learn how to develop an Internet marketing plan, use popular social media platforms, and achieve higher positions with major search engines. Read More...

$261
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Learn how to improve your company's distribution and logistics management activities, increase customer satisfaction, and improve operational throughput. Read More...

$129
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Improve your career prospects by learning how to develop powerful written documents that draw readers in and keep them motivated to continue to the end. Read More...

$129
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Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success. Read More...

$129
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Learn the basics of employment law so you can legally hire, evaluate, and manage employees. Read More...

$129
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Ready to start your own business? Let this discounted set of online courses hone your entrepreneurial spirit and help get your business going. Read More...

$261
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Learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts. Read More...

$129
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Learn how to be an effective manager or supervisor. Master the basics of communicating effectively, and learn tools for developing your own interpersonal skills. Read More...

$129
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Learn the skills you need to succeed in the well-paying field of technical writing. Read More...

$129
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Learn how to develop successful, fundable grant proposals from experts in the field. Read More...

$129
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Whatever your goals, a grasp of English grammar is important if you want to improve your speaking and writing skills. Read More...

$129
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Take your grammar and language mechanics skills to the next level, and master the building blocks of effective writing. Read More...

$129
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These online courses will help you gain confidence in your ability to produce clean, grammatically correct work. Read More...

$174
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Learn everything you need to know to start writing grant proposals and consult or volunteer for non-profit, public foundations. Read More...

$261
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An industry professional teaches you everything you need to prosper in the backyard nursery business. Read More...

$129
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Learn to deal with the realities of managing projects at supersonic speeds despite truncated timelines, inadequate staffing, and skimpy budgets. Read More...

$129
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You really can make money with your writing. Whether you want to create your own business, add to your income, supplement your retirement, or boost what you're earning as a writer, you'll find the how-to's here. Read More...

$129
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Master twelve career-enhancing skills including goal setting, time management, personal organization, and creativity. Read More...

$129
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Learn how to build more intuitive and powerful Microsoft Access 2010 databases. Read More...

$129
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Learn how to use Microsoft Access 2013's advanced features to build more intuitive and powerful databases. Read More...

$129
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Master more advanced techniques for this powerful database program, including importing Excel spreadsheets as tables, creating query calculations to crunch numbers, and using Visual Basic to automate common tasks. Read More...

$159
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Learn more advanced features of Microsoft Word 2007, which enable you to create an index, a list of figures, and a table of contents, do desktop publishing, perform a mail merge, and use timesaving macros. Read More...

$129
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Master the more advanced features of Microsoft Word 2010 and learn how to create an index, build a list of figures, design a table of contents, do desktop publishing, perform a mail merge, and use timesaving shortcuts. Read More...

$129
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Learn how to use the advanced features of this desktop publishing program to add graphics to a document, merge data into form letters, and use macros and shortcuts to make using Word easier and faster. Read More...

$129
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Learn how to use the more advanced features of Microsoft Word 2016 (now available through Office 365) including how to add graphics, use templates, and merge data. Read More...

$159
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Become aware of the conscious and unconscious codes of meaning we send when communicating with others. Read More...

$129
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Learn powerful techniques to improve your decision-making skills at work. Read More...

$129
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Learn how to track and generate traffic to your website, create reports, and analyze data with Google's free, state-of-the-art Web analytics tools. Read More...

$129
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Explore a career in interior design as you learn how to transform any room into a beautiful and functional space. Read More...

$129
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A professional writer shows you how to make money writing on the Internet. Read More...

$129
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Learn to build, edit, and maintain a database in Access 2010, using tables, reports, forms, and queries to give you fast access to all your important information. Read More...

$129
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Learn to build, edit, and maintain a database in Microsoft Access 2013, complete with tables, reports, forms, macros, and queries to give you fast access to all your important information. Read More...

$129
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Learn to build, edit, and maintain a database in Microsoft Access 2016, complete with tables, reports, forms, macros, and queries to give you fast access to all your important information. Read More...

$159
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Take control over your meetings, emails, and to-do lists by mastering the essentials of Microsoft Outlook 2010. Read More...

$129
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Get up to speed with the latest developments in Outlook, including how to manage your email, calendar, and contacts and how to get the most out of program tools such as Search Folders and Quick Steps. Read More...

$129
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Learn how to use Microsoft PowerPoint 2010 to create exciting slide presentations that include SmartArt, multimedia, animation, sound, charts, clip art, and hyperlinks. Read More...

$129
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Learn how to use Microsoft PowerPoint 2013 to create animated presentations formatted with color, text, pictures shapes, charts, and text and object hyperlinks. Read More...

$129
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Learn how to use Microsoft PowerPoint 2016 (now available through Office 365) to create professional-looking presentations using slide and layout masters that make global changes in a snap. Read More...

$159
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Discover how to effectively plan, implement, and control projects using Microsoft Project 2010, the world's most popular project management software. Read More...

$129
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Discover how to effectively plan, implement, manage, and control projects using the world's most popular project management software. Read More...

$129
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Use this popular project management software to plan, implement, and control projects, track costs and resources, and generate reports using Gantt Chart and Calendar views. Read More...

$159
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Learn how to design professional publications, including newsletters, fliers, and brochures, with Microsoft Publisher 2010. Read More...

$129
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Learn how to design professional publications, including newsletters, fliers, and brochures, with Microsoft Publisher 2013. Read More...

$129
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Learn how to create and modify documents with the world's most popular word processor. Read More...

$129
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Learn how to create and modify documents using Microsoft Word 2010, the world's most popular word processing program. Read More...

$129
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Master the basic features of this powerful word-processing program to professionally type, edit, and format text, and spell check and print documents. Read More...

$129
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Learn to use the basic features of Word 2016 (now available through Office 365) to type, edit, format, spell check, and print professional-looking documents, letters, and reports. Read More...

$159
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Develop the skills and strategies you need to become an integral part of one of America's fastest growing service sectors. Read More...

$129
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Learn to use this powerful new operating system, including how to customize your desktop, manage files and folders, and navigate the Web with the new Microsoft Edge browser. Read More...

$129
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Learn how get the most from the Microsoft Windows 8 operating system, including managing apps, programs, photos, files, and folders. Read More...

$129
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Lost for words? Don't be! Learn to build rapport, trust, warmth, and respect through conversation. Read More...

$129
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Gain the respect and admiration of others, exert more control over your destiny, and enjoy success in your professional and personal life. Read More...

$129
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Leading a team requires a unique ability to manage teams, make decisions, and work with a variety of personalities. Learn all of these skills in the Leadership Suite. Read More...

$349
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Auction pros teach you how to work from home or earn extra income by buying and selling goods online. Read More...

$129
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Become indispensable to any organization by understanding how to identify and meet customer needs. Read More...

$129
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Increase efficiencies and productivity by learning to apply the principles and concepts of manufacturing. Read More...

$129
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Learn the basic skills required to work in the manufacturing field. Read More...

$129
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Develop an Internet marketing plan for your business that incorporates SEO, advertising, email, social media, and more. Read More...

$129
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Further the ideals and goals of your nonprofit by learning to compete more effectively for members, media attention, donors, clients, and volunteers. Read More...

$129
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Learn the secrets of effective public speaking and small group communication. Read More...

$129
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Acquire practical experience in strategic planning, management, and finance without enrolling in an MBA program. Read More...

$129
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Learn the ins and outs of Microsofts newest release of Microsoft Word. This discounted bundle teaches your everything you need to know about the 2016 release. Read More...

$225
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$261
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Learn the basics of fundraising for nonprofit organizations, from annual and special fund drives to more advanced projects involving corporate and foundation relations, major gifts, and planned giving. Read More...

$129
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Want to enter the world of working for non-profits? Or are you wanting to start your own non-profit? Let this discounted suite of courses teach you everything you need to know. Read More...

$261
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Begin a well-paying career as a project manager by preparing to take--and pass--the PMP certification exam. "PMI" and "PMP" are registered marks of Project Management Institute, Inc. Read More...

$159
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Prepare to take--and pass--the Project Management Institute's PMP certification exam. "PMI" and "PMP" are registered marks of Project Management Institute, Inc. Read More...

$159
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Learn how to prepare for the Project Management Institute's prestigious PMP certification exam. Read More...

$183
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Learn everything you need to know to master public speaking, create PowerPoint presentations, and incorporate humor into your presentation delivery. Read More...

$261
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Discover how to begin a successful and rewarding career in sales. Read More...

$129
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Experienced project manager teaches you tricks of the project management trade. Read More...

$129
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Gain the skills you'll need to succeed in the fast-growing field of project management. Read More...

$129
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Learn 10 essential skills every project manager needs to successfully plan and manage projects. Read More...

$129
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In this group of project management online classes, you'll be introduced to the fundamentals of project management, tools for success, and high speed management tactics. Read More...

$174
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Learn the fundamentals of project management in this discounted suite of online courses. Read More...

$261
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Improve your companys bottom line by mastering the fundamentals of purchasing. Read More...

$129
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Learn the skills you need to obtain a lucrative career in sales. This group of online sales classes will teach you everything from communication to closing the deal. Read More...

$261
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Learn cooking and business secrets from a professional caterer. Read More...

$129
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$261
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Learn to apply the elements and methods of Six Sigma to achieve the highest possible quality. Read More...

$129
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Discover small business marketing strategies that can help you attract attention, woo your target audience, grow your customer base, and expand your profitsall for little or no money. Read More...

$129
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Want to brush up on your soft skills? This suite of courses teaches everything from working with tough personalities to making better business decisions. Read More...

$349
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Discover how to translate your love of animals into a fun and profitable career. Read More...

$129
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An experienced entrepreneur teaches you how to develop the motivation, discipline, and creativity to quit your job and be your own boss. Read More...

$129
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Learn how to start your own arts and crafts business from a professional artist. Read More...

$129
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Express your creativity in a fun and profitable way, by starting a home-based business as a gift basket designer. Read More...

$129
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Learn how to leverage the Internet to start your own online business and build a website to sell your traditional and digital products and services. Read More...

$129
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Stop dreaming and learn how to start your own successful small business. Read More...

$129
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Find out how you can earn income by sharing your training or knowledge with others. Read More...

$129
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Industry veteran shows you how to take a nonprofit business from vision to reality. Read More...

$129
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Whether youre new to managing employees or are a seasoned pro, these courses will help you brush up on your leadership and interpersonal communication skills, to help you lead your team to success. Read More...

$174
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Master the fundamentals of supply chain management and prepare for internationally recognized certification examinations. Read More...

$129
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Discover and master the fundamentals of purchasing and supply chain management with this group of online classes. Read More...

$261
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Learn the basics of total quality management. Read More...

$129
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Learn to handle basic human resource functions to ensure the best possible results. Read More...

$129
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Learn how to use the five most popular social media platformsFacebook, Twitter, LinkedIn, Pinterest, and Google+to grow and promote your business. Read More...

$129
Online Class
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Looking for a fun new career coordinating special events? Learn proven techniques from a master event planner. Read More...

$129
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Learn to prepare grant proposals that get solid results for your favorite organization or charity. Read More...

$129
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Master the essentials of writing so you can excel at business communications, express yourself clearly online, and take your creative literary talents to a new level. Read More...

$129
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Ed2Go Online Career Training

Class Name

Get the training to become an administrative professional, and prepare to become a certified Microsoft Office 2010 Master at the same time. Read More...

$1995
Online Class

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The Administrative Professional with Microsoft Office 2013 Master program teaches the skills students need to become a successful administrative professional and prepares students to use Microsoft Office 2013 programs: Excel, Word, PowerPoint, and Outlook. Read More...

$1995
Online Class

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This program teaches the skills you need to become a successful administrative professional and prepares you to sit for the Microsoft Office 2016 Master Certification exams. Read More...

$1995
Online Class

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This program teaches the skills you need to become a successful administrative professional and prepares you to sit for the Microsoft Office 2016 Master Certification exams. Read More...

$2895
Online Class

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Get the training to become an administrative professional, and prepare to become a certified Microsoft Office Specialist 2010 (MOS) at the same time. Read More...

$2395
Online Class

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The Administrative Professional with Microsoft Office Specialist 2013 training program teaches the skills required to become a successful administrative professional and prepares students for the Microsoft Office Specialist Certification Exams 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), 77-423 (Outlook), and 77-424 (Access). Read More...

$2395
Online Class

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This program teaches key skills for becoming an Administrative Professional and prepares you to sit for the Microsoft Office Specialist Certification exams. Read More...

$2395
Online Class

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This program teaches key skills for becoming an Administrative Professional and prepares you to sit for the Microsoft Office Specialist Certification exams. Read More...

$3295
Online Class

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The Certified Bookkeeper Online Training Program helps professional bookkeepers earn prestigious American Institute of Professional Bookkeepers (AIPB) certification. Read More...

$1995
Online Class

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The Certified Global Business Professional Online Training Program prepares you for the credential exam by educating you in four areas: global management, global marketing, supply chain management, and trade finance. Read More...

$2495
Online Class

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This program covers everything from financing to leadership. You'll learn the keys to business planning, communication skills, marketing, and management. If you've ever thought about owning your own business, this program can help make that dream come true! Read More...

$2095
Online Class

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Master the skills you need to gain an entry-level position in human resources and prepare to take the PHR (Professional in Human Resources) certification exam. Read More...

$1795
Online Class

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Eliminate waste from your business by learning and implementing the principles of lean business. Read More...

$1895
Online Class

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Learn the principles of Lean Six Sigma and prepare to take the Lean Six Sigma Black Belt certification exam. Read More...

$1695
Online Class

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In this online program you will learn the principles of both Lean Six Sigma Green Belt and Lean Six Sigma Black Belt, before sitting for the certification exams. Read More...

$2295
Online Class

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If you're thinking of starting a business or pursuing an MBA, learn the essentials here! The Management Training Online Program is perfect for business owners, entrepreneurs, and anyone who wants to learn the basics of business and management. Read More...

$2295
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In this intermediate/advanced level program, youll translate your knowledge into skills by exploring key project management topics in depth and prepare for the Project Management Professional (PMP) certification. You will also learn how to use Microsoft Project 2010 to assist you in project management. PMI and PMP are registered marks of Project Management Institute, Inc. Read More...

$1695
Online Class

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This program takes you beyond the basics of project management. In this intermediate/advanced level program, youll translate your knowledge into skills by exploring key project management topics in depth. Read More...

$1295
Online Class

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Learn the hottest role in digital marketing and prepare for the nationally recognized OMCA content marketing certification. Read More...

$1495
Online Class

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Prepare for your OMCA display advertising certification to start or improve your digital marketing career. Read More...

$1495
Online Class

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Want to learn email marketing? Make the most of your companys email efforts and prepare for the OMCA certification exam. Read More...

$1495
Online Class

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Prepare for the nationally recognized OMCA mobile marketing certification to start or improve your career in digital marketing. Read More...

$1595
Online Class

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Learn search optimization, one of the most talked about aspects of digital marketing. Train with industry experts and prepare for the OMCA certification exam. Read More...

$1595
Online Class

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Prepare for the nationally recognized OMCA social media marketing certification to start or improve your career in digital marketing. Read More...

$1595
Online Class

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Want to make sense of all your marketing data? Get web analytics training while simultaneously preparing for the OMCA certification exam. Read More...

$1595
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1795
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1995
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1795
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1995
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing.

$1795
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing.

$1995
Online Class

Online Registration only available for Credit Card purchases. All other forms of payment must be completed over the phone, or in person.
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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1795
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1995
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1795
Online Class

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The Market Motive OMCP digital marketing courses prepare students to launch into or improve a career in digital marketing. Read More...

$1995
Online Class

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Become knowledgeable in all facets of payroll rules and regulations, and join one of the fastest-growing career fields today. Read More...

$1795
Online Class

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This program is designed for those who are new to project management and will provide you with a solid foundation of the most common terms and concepts youll need and help you prepare for the Certified Associate In Project Management (CAPM) certification exam. CAPM and PMP are registered marks of Project Management Institute, Inc. Read More...

$1195
Online Class

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Develop essential managerial skills, and learn how to effectively manage all aspects of the purchasing process, including procurement, distribution, supply chain management, and more, with the skills youll learn in this online program. Read More...

$2295
Online Class

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This comprehensive program will help you establish a successful records management program, including electronic, magnetic, and paper media. Read More...

$1595
Online Class

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Are you prepared for an exciting career as a leader in the green collar economy? The Senior Certified Sustainability Professional Online Training Program will prepare you to set the course and coordinate an enterprise's sustainability strategy. Read More...

$2495
Online Class

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The Six Sigma Black Belt Online Career Training Program provides you with an in-depth look at the Six Sigma Black Belt problem-solving methodology, deployment, and project development approaches. Read More...

$2695
Online Class

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The Six Sigma Green Belt Online Training Program encompasses all aspects of running a Six Sigma Green Belt business, including management, service delivery, design, production, and customer satisfaction. Read More...

$1895
Online Class

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This program is designed to take you from the idea of owning a business to the reality of owning a successful business. Read More...

$1895
Online Class

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This is a comprehensive project management program for those who want to expand their knowledge and application of project management concepts. It is designed to create skills for todays project practitioners and prepare them for either the CAPM or PMP certifications. CAPM and PMP are registered marks of Project Management Institute, Inc. Read More...

$1995
Online Class

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Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
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This is a comprehensive project management program for those who want to expand their knowledge and application of project management concepts. It is designed to prepare students for either the CAPM or PMP certifications. You will also learn how to use Microsoft Project 2010 to assist you in project management. CAPM and PMP are registered marks of Project Management Institute, Inc. Read More...

$2295
Online Class

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This is a comprehensive project management program for those who want to expand their knowledge and application of project management concepts. It is designed to prepare students for either the CAPM or PMP certifications. You will also learn how to use Microsoft Project 2016 to assist you in project management. Read More...

$2295
Online Class

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Online Business Skills Classes and Certificates from UGotClass

Class Name

Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step

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Section SUA-PD

4900312
$245
7/3/17 - 7/28/17
Online 24/7

N/A

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Cash is arguably the most important factor in business success. Dun and Bradstreet (D and B) reports 90% of all small business failures are due to poor cash flow

Note:

Section

4900317
$195
7/3/17 - 7/28/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as "change management.? HR professionals are increasingly being asked to develop the personal skills and attitudes for implementing change as well as a technical understanding of how to apply the tools for change. In this class participants will learn how to successfully plan, implement, communicate, create employee involvement and commitment, and add value during change. This class is beneficial to human resources professionals within organizations or those seeking to enter the field of Human Resource Strategy Consulting. Agenda Unit 1 Overview of Change Management Principles and Applications -Change management principles and applications -Skills and aptitudes for change management -Successfully initiating and implementing change Unit 2 Change Management Tools for Human Resources - Various models of change management -Applying specific models to successful change management Unit 3 Building the Case For Change -Developing a convincing and data driven case for change within your organization -Building support for effective change management -Receiving feedback from peers and instructor Unit 4 Applying Change Management Tools Within Your Organization - Identifying a specific project within your organization -Successfully mapping out the process based on change management -Strategically creating a change management coalition

Note:

Section

4900333
$245
7/3/17 - 7/28/17
Online 24/7
Sally Schmall
N/A

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Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up-to-date on cyber security basics and fundamentals. Designed for non-technical managers, directors and others in the workplace, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. Agenda Unit 1. Introduction to Cyber Security -What does ''Cyber Security'' mean? -Brief history and evolution -Commonly used Cyber Security terms and their meaning -Cyber terrorism Unit 2. Threats and Vulnerabilities -Viruses, malware and spyware -Vulnerability Management 101 -Detection and Remediation Unit 3. Information Assurance - Staying safe -Enterprise Risk Management -Common Attacks -Technical Controls -Firewalls and encryption Unit 4. Disaster recover planning -Intrusion Detection/Prevention -Basic security architecture -Introductory forensics

Note:

Section

4900338
$245
7/3/17 - 7/28/17
Online 24/7
Stan Waddell
N/A

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Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Agenda Unit 1 Copywriting Essentials How to tell the difference between bad copy and good copy The art of the perfect sentence Developing your message Crafting your document roadmap Adapting your style to the audience and message Unit 2 Getting to the Point Clarity and brevity: Less is more Active vs. Passive Voice Cutting the clutter Using concrete examples and avoiding unwarranted superlatives Unit 3 Self Editing Leaving yourself time for revisions Avoiding common grammar mistakes and punctuation pitfalls Subject, verb and object agreement Fact checking The benefits of having an in-house style guide Unit 4 Creating Attention-grabbing Press Releases Writing benefit-driven copy Setting the right tone Language to use and language to avoid

Note:

Section SUA-PD

4900344
$195
7/3/17 - 7/28/17
Online 24/7
Kathryn Will
N/A

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Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are

Note:

Section SUA-PD

4900352
$145
7/3/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

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Find out what goes on behind the scenes on Facebook Pages and how to increase the chances that your message is seen and acted on. Discover new tools and proven techniques to increase business and expand your reach. Discuss how to adapt your marketing message for the Facebook platform and how to integrate Facebook across all marketing areas. This is an advanced class and assumes you have started a Page on Facebook and have some basic knowledge of the platform. It includes the most current updates Facebook has made to Pages. Agenda Unit 1. Designing Your Facebook Page to Be a Marketing Platform Optimize Facebook''s settings and features to improve branding and find-ability Learn how to use the Admin Panel and how to navigate around your Page as your Brand and as your Personal Profile. Discover applications and design strategy that are necessary to get the most out of your Page Learn how customized applications are developed and what they can do to increase business and fans Discuss case studies and update your Facebook marketing strategy to fit your business goals Unit 2. Sharing Content on Your Page that Increases Brand Engagement Understand the elements in the share bar and how to more effectively use them: status, photos, links, tagging, etc. Discover top sources for Page content that increases engagement and grows your fan base Develop your own editorial calendar and learn if a team approach to posting and responding will work Learn to analyze the content with Insights and analytics and discover what keeps people coming back to your page Unit 3. Engaging with People on Facebook for Marketing and Customer Service Learn how Facebook decides which of your messages makes it into your fan''s timeline Discover why engagement is so critical and how to get your fans involved in promoting your business Understand how to effectively respond and moderate posts that are positive as well as negative Discuss critical social media policies and strategies to have in place so you don''t get blocked or disabled or hated by your fans Unit 4. Promoting and Advertising Techniques to Increase Business and Expand Your Reach Learn how to use Facebook Advertising and decide if it will work for your business goals Discuss different types of promotions brands use to drive people to their Page Discover the various types of social plug-ins that will help you bring your Facebook message to a wider audience on the web Re-thinking your Facebook strategy now that you have gone through the class Create a professional development plan to continue learning once the class end Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900353
$245
7/3/17 - 7/28/17
Online 24/7
Nicole Siscaretti
N/A

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Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results. Agenda Unit 1 Looking for Differences between Groups -Two separate groups -Two related groups -Three or more groups Unit 2 Looking for Relationships -Pairs of variables -Clusters of variables -Predicting one variable from one or more variables Unit 3 Looking at Ratings -Tests of difference using ratings -Tests of relationship using ratings Unit 4 Looking at How to Report the Results -Visual displays -How to draft the narrative

Note:

Section SUA-PD

4900364
$195
7/3/17 - 7/28/17
Online 24/7
Mary Dereshiwsky
N/A

Register Online for this Class

Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.

Note:

Section SUA-PD

4900383
$195
7/3/17 - 7/28/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential. Having the skills to help others get what they want will improve relationships and increase your odds of success in the future. Work with a pro to learn how to plan, implement and win in the bargaining process. Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers. Invest in these skills now and reap a lifetime of rewards. Agenda Unit 1 Introduction to the Negotiation -Your natural bargaining style and how you can strengthen it -Understanding winning - the hallmarks of a successful negotiation -The steps to planning a successful bargaining process -Knowing your power sources -Balancing firmness and flexibility Unit 2 Option Building and Boundary Setting -Creating goals and priorities in the deal -Creating bargaining boundaries -How to build your options -How to create better options for your opponent, without giving away what you value Unit 3 Managing the Negotiating Process -Managing the process -Managing yourself -Managing the other side -Managing relationships -Managing communication Unit 4 Black Belt Skills -Planning to give more and get more -Developing a BATNA, knowing when to employ it -Crafting the agreements and commitments

Note:

Section SUA-PD

4900387
$195
7/3/17 - 7/28/17
Online 24/7
Layne Harpine
N/A

Register Online for this Class

NLP is a powerful change management tool that transforms the way people think and act to have the greatest impact both professionally and personally. NLP is one of the most powerful skills used today in business, psychology, sales, and all forms of personal development. Find out how to manage your emotional and psychological states to eliminate fear and anxiety, replace negative behaviors with positive ones, and establish rapport in your personal and professional relationships. Then learn how to model highly successful people and better understand your staff's and customer's needs, motivations and behaviors. Agenda Unit 1 Understanding the Main Ideas of NLP · What is Neuro-Linguistic Programming? · The Four Stages of Learning · The NLP Communications Model · The Presuppositions of NLP · The Five Principles of Success · The Prime Directives of the Unconscious Mind Unit 2 Communication and Perception · Developing Sensory Acuity · Establishing Rapport · Matching and Mirroring · Pacing and Leading · Understanding The Doors of Perception Unit 3 Representational Systems · Representational Systems · Favored Representational Systems · Language and Representational Systems · Eye Accessing Cues · Submodalities Unit 4 Modeling · Learning theory · Strategies and Strategy Elicitation

Note:

Section

4900388
$175
7/3/17 - 7/28/17
Online 24/7
Teresa Meehan
N/A

Register Online for this Class

Time is even more valuable in this century than in the last. How effective you manage your time and productivity can affect your business and personal life in so many ways. You'll get tips and techniques you won't get anywhere else for managing time and increasing productivity. Whether you are managing your own time, or others' time, come away with proven tips to put into practice on Monday morning. Agenda Unit 1 Time and Productivity Management — Evaluation Time Management Personal Quiz Workday Analysis Exercise Being Busy vs Producing Results Unit 2 Challenges to Time Management and Productivity Distractions and Interruptions Concentration and Focus Stress Management New Technology and Productivity Unit 3 Strategies and Tips to improve Time Management and Productivity Workday Analysis Planning and Prioritizing Techniques and Methods Action Program Unit 4 Managing Your Time, Yourself and Others Goal Setting Self Motivation Time Trackers

Note:

Section

4900389
$195
7/3/17 - 7/28/17
Online 24/7
William Draves
N/A

Register Online for this Class

Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo-editing tool and walk away with the skills to use them. You will even learn what the pros know. Agenda Unit 1 Files -Opening files and creating a new file -File properties: Resolution, mode and canvas vs. size -Saving files: methods and formats -Rulers, guides, and grids -Navigating layers: Create, edit, blend, and mask Unit 2 Basic tools -Brushes, fill, and eraser -Blur, smudge, clone, and heal -Shapes and lines, introduction to vector graphics -Adjustments and adjustment layers Unit 3 Managing text -Creating text: Font properties, alignment and color -Text boxes and paragraph properties -Character properties and spacing -Vertical text and text effects Unit 4 What the pros know -Creating swatches -Some filters are more useful than others -Create your own shapes and brushes

Note:

Section

4900394
$195
7/3/17 - 7/28/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. This basic information will assist you in learning the beginnings of project management, whether you are interested in project management, in a project management field, or in any line of work. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena. Agenda Unit 1 Project Management Process Welcome and Initiating Process Group -What is Project Management -What is a Process -Initiating Process Group Unit 2 Planning Process Group -Developing the Project Management Plan -Planning strategy -Planning for desired project objectives Unit 3 Executing Process Group and Monitoring and Controlling Process Group -What differs between Executing and Monitoring and Controlling process groups -Analysis and risks -When to make changes and how Unit 4 Closing Process Group and Farewell -How to be aware of what should be thought of when closing a project -Review of lessons learned and why it is important

Note:

Section

4900398
$195
7/3/17 - 7/28/17
Online 24/7
Christina Mitchell
N/A

Register Online for this Class

eBooks are becoming more popular than ever, especially with the release of the iPad and other tablet computers. In addition to publishing fiction and non-fiction books individuals and companies are using eBook publishing as a way to market products, services, and ideas. Come discover what makes a great eBook and how you go about creating, formatting and publishing your eBook. Learn the steps necessary to create your eBook with text, photos, illustrations, audio, videos and hyperlinks to websites. Understand the different options you have in self-publishing and distributing your eBook. Walk away not only knowing how to make an eBook but how to market it as well. Agenda Unit 1 Platforms, Tools, and Types of eBooks – Understand the different available self publishing platforms (Amazon, Apple, Barnes and Noble, Google and Independents) – Set up a publisher's account on the various platforms. – Know what tools are best for creating eBooks for each platform and the basics of how these tools work. – Learn about the right tool for creating an eBook on each platform – Review eBooks in your genre of interest and evaluate them based on set criteria Unit 2 Creating and Formatting Your eBook – How to approach writing and organizing an eBook from idea to final draft – Understanding a book's audience and goals for writing an ebook – Learn to select and load photos and graphics into an eBook – Discover how to select and embed video to an enhanced eBook – Add interactivity to an eBook with hyperlinks, polls and interactive illustration Unit 3 Publishing Your eBook – Reviewing a checklist of materials you will need for your eBook – Packaging your eBook for sale – Uploading your eBook and filling-out your metadata – Review typical technical problems that authors often have and understand how to correct them. Unit 4 Marketing Your eBook – Learn best practices of Key Art ( Your eBook Cover and Video Trailer) – Understand what a book trailer is and how to make one that will sell your book – Create a publicity campaign to promote your book * Discover the power of eMail and affiliate marketing to get the word out

Note:

Section

4900401
$195
7/3/17 - 7/28/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. Agenda Unit 1 Getting Started

Note:

Section SUA-PD

4900408
$195
7/3/17 - 7/28/17
Online 24/7
Mary Beth Izard
N/A

Register Online for this Class

Designed for non-lawyers, this course will provide business owners, managers, supervisors, and HR professionals with a roadmap for effectively handling complicated employee-related issues that affect today's legal-prone work environment. Each class contains guidelines, step-by-step compliance instructions, and practical leadership skills, methods, and proven strategies for successfully managing employees and for complying with state and federal workplace laws. Agenda Unit 1 Workplace Law Compliance HR/Employer Recordkeeping Requirements. Company Policies and Handbooks (What Works for You and Against in Court). Understanding Federal Mandated Leave-of-Absence Laws (Guidelines, Forms, Policies and Tracking). Legal Guidelines for Layoffs, Downsizing/Restructuring, Handling Unemployment Claims and Employee Recall Rights. Joint (Dual) Employer Liability (Does It Apply to Your Workplace)? Unit 2 Supervisors and The Law How to Legally Track, Document and Discipline Employees. How to Effectively Handle Employee Absenteeism and Punctuality Issues. How to Handle Disgruntled and Bad-Attitude Employees without the Fear of Threats or Lawsuits. Preventing Supervisor Liability (Employee Confidentiality/Privacy Issues, Discrimination, Retaliation, Bullying and Harassment). Unit 3 Handling Employee Grievances and Complaints Understanding the Alternative Dispute Resolution (ADR) Process. Legal "Do's and Don'ts? for Handling Employee Grievances. How to Develop an Effective Internal Dispute Resolution Policy/Procedure. EEOC Guidelines for Conducting Workplace Investigations. Unit 4 Selecting, Interviewing and Hiring the Best People Guidelines for Pre-Screening Job Candidates. How to Legally/Effectively Get Candidates to Talk About Reprimands, Previous Employers and Terminations. Developing Excellent Interviewing Skills (Legal "Do's and Don'ts?). How to Catch Resume Fraud, Fakes, and Liars.

Note:

Section

4900413
$195
7/3/17 - 7/28/17
Online 24/7
Lupe McElroy
N/A

Register Online for this Class

Worldwide, video game sales including consoles, and online and mobile games are projected to reach $111 billion dollars this year. Mobile games are the fastest-growing segment of the market as more and more people play casual games. By 2019 Price Warehouse predicts social and casual game sales will exceed traditional game sales. In this intermediate introductory course you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. Agenda Unit 1 A brief history of Video Game Development - Arcades and Consoles - From PCs to Multiplayer - Play a Game -Game Analysis - Game Maker Introduction Unit 2 Player Motivation - Geographics, demographics, and psychographics - Who Plays - Why We Play - Game Maker Making Art: About Sprites, Objects, Rooms Unit 3 Platforms, Genres and Story Elements - Game Application: The Audience - Platforms and Player Modes - Story Elements: Premise, Backstory, Synopsis, Theme, and Setting - Character Archetypes and Character Development - Game Maker: Programming Events and Actions Unit 4 The Production Process - Documentation: The Game Design Doc - Creating the Team - Production Phases - Marketing - Game Maker: Your First Game

Note:

Section

4900424
$245
7/3/17 - 7/28/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 - Introduction to Law and Legal Systems A. What is law? B. United States and Canadian Legal Systems C. Court procedures — service and filing D. The relationship between the Courts and the legal office UNIT 2 — Legal office procedures A. The functions of a legal office administrator B. The functions of a legal assistant C. Office organization D. Docketing UNIT 3 — Client management A. Lawyer — client relationship B. Client database management — computer systems and applications C. Customer service D. Privacy UNIT 4- Legal research and writing A. Legal terminology and language B. Legal research and analysis C. Drafting — citations, plagiarism, clarity and structure

Note:

Section SUB-PD

4900431
$245
8/7/17 - 9/1/17
Online 24/7
LaSania Hamilton
N/A

Register Online for this Class

A 3D printer can be used to teach science and math in two ways: when a teacher creates an accurate 3D model of a concept for students to handle, or to design a "starter set? model that students can then alter and use as the basis for explorations. The instructors will impart ideas for developing appropriate content of concepts ranging from kindergarten to grad school and will teach participants to use the free and open source 3D modeling program OpenSCAD. The class assumes participants already know the basics of using a 3D printer, from the UgotClass "Intro to 3D Printing? or equivalent experience. Recommended optional e-book: Horvath and Cameron, 3D Printed Science Projects (Apress, 2016).

Note:

Section

4900436
$195
7/3/17 - 7/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Most people do not like change even when they know that change is inevitable and will happen with or without your consent. A recent Gallup study found that nearly 70% of the American workforce is disengaged from their jobs. They perceive changes in careers to be too difficult to accomplish or they are too old, not skilled enough and may lack the funds to change their skill set. The good news is that those who are willing to embrace change are much more likely to thrive under new conditions. Take home strategies on how to deal with changes in your work environment and even how to introduce changes to your workplace culture. Agenda Unit 1 -The Fear of Change -Identifying the need for change -Dealing with denial -Our inner talk Unit 2 -Assessing the Situation -The Job at Hand -Starting Slowly but Moving Forward -Somebody has to do it Unit 3 -Leading Change -Creating a sense of urgency -Being driven from within -Ways to lead change Unit 4 -Empowering Others -Empowering Employees -When to Weed or Feed -Gaining a New Perspective

Note:

Section

4900442
$195
7/3/17 - 7/28/17
Online 24/7
Brenton Rolle
N/A

Register Online for this Class

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Weather you are a beginner new to the sales process or a seasoned professional who loves selling understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Save time, money and effort with these tried and true proven sales techniques that are guaranteed to deliver proven results.

Note:

Section

4900444
$195
7/3/17 - 7/28/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Identity theft continues to grow. Now more than 50 percent of identity theft occurs in the workplace. Learn to addresses both private and workplace concerns. You will receive information about the basic, common sense steps necessary to protect your identity and assets. Then develop comprehensive expertise in how to deter data theft, detect fraud, and minimize the impact of any damage inflicted.

Note:

Section

4900445
$195
7/3/17 - 7/28/17
Online 24/7
George Vroustouris
N/A

Register Online for this Class

To be successful, organizations must manage by fact. As such, organizations depend on the measurement and analysis of performance to make key decisions that affect the organization. This Intermediate Six Sigma Green Belt course builds on the ideas and skills learned in the Introduction to Six Sigma Green Belt course that organizations use, specifically their Six Sigma teams, to improve. In this second course in the certification program, participants will learn process analysis, data collection and analysis, probability and valid statistical conclusions, and hypothesis testing. Many participants find this course to be the most challenging of the certification courses.

Note:

Section SUA-PD

4900447
$195
7/3/17 - 7/28/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

How do you keep track of the day-to-day financial transactions of a business? Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers. The Basics of Bookkeeping course will help you understand, and know how to record, every penny that comes into your business and every penny that goes out of your business. This course shows you how to create a chart of accounts that will meet your needs. All of the money you spend and all of the money you earn have a place to go. How do you record them? What are debits and credits? What do the numbers mean? How do you label accounts? Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent. No one should be blind to his or her finances! In this course you will learn where the numbers go and why! You will learn bookkeeping terminology, as well as what it means to keep track of the numbers. At the end of the cycle, what do the numbers mean? The Basics of Bookkeeping will show you how to keep track of the numbers and why!

Note:

Section

4900455
$195
7/3/17 - 7/28/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

Discover the keys to lead customer service with your team. From selecting customer service oriented employees to developing the best processes, you'll find simple ways to increase your bottom line with outstanding customer service. By saving time and building lifelong customers you will develop lifelong customers. Requirements net

Note:

Section

4900461
$195
7/3/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

About Our Online Classes

Ed2Go LogoWe partner with Ed2Go, an industry leader in online education, to offer a wealth of comprehensive online courses. These online training programs are an affordable, convenient way for you to get the training you need to succeed in the business world.

Every Ed2Go course is instructor led. You can ask questions and give or receive advice during the course. A new section of each course starts monthly; new lessons are released on Wednesdays and Fridays until the completion of the course. There is a quiz after each lesson and a final at the end. All courses run for six to eight weeks and are composed of 12 lessons representing 24-30 hours of instruction.

Professional Series in Project Management

Professional series are offered to those students that are planning on completing entire certificate programs. Benefits of registering for a series include:

  • Priority registration for all courses included in the certificate
  • Discounted pricing
  • Textbooks are purchased for you and are included in the series price
  • Master certificates will be available upon completion of the series

Project Management Master Certificate Series

As a member of a credentialed project management team, you can improve your organization’s project results (cost, time, and quality) through the use of accepted project management tools, techniques, and principles. This price includes the four textbooks that will be required for these courses.
Class Name

Master the complex and challenging organizational process of project interaction and support. You'll learn to: navigate using project management to balance resources within the organization; treat segments of work as mini-projects; and understand how to use project management techniques to clearly communicate developments. This approach facilitates a process in which customers actively participate in planning and decision-making. Textbook Provided: The Fast Forward MBA in Project Management, 5th ed., Eric Verzuh.

Note: UNM Tuition Remission eligible under Professional Development.

21000 | $495

Applying Project Management for Effective Teams - FAA-PD

9/11/17 - 9/18/17
Mon 8:30 AM - 5:00 PM (2 Session Total)
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Use Microsoft Project 2013 as your Project Management Information System (PMIS). Learn how to outline and build a specific project plan step-by-step, incorporating complex relationships between tasks and resources. Design a Work Breakdown Structure to ensure completion of the project, set realistic schedules, make accurate estimates, and manage the expectations of customers. Notes: Prerequisite: Basic computer experience. Provided textbook: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore; ISBN-13: 978-1449357962. (This book is also required for the MS Project Module 2, 3, and Project Reports courses.) The textbook is provided in this course.

Note: UNM Tuition Remission eligible under Professional Development.

21025 | $295

MS Project (2013) Module 1: Project Plan Definition - FAA-PD

9/19/17 - 9/21/17
Tue, Thu 1:00 PM - 5:00 PM (2 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Build on your project management experience. Learn to define and discuss the five process groups of project management: initiating, planning, executing, controlling, and closing as discussed in PMI's Project Management Body of Knowledge. You'll also study how to: evaluate projects for success; "systemize? your project management approach; analyze conflict management, team building, and project manager roles and responsibilities; and integrate learned information into problem-solving sessions. Prerequisite: Applying Project Management for Effective Teams or previous project management experience. Textbook Provided: A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed., Project Management Institute.

Note: UNM Tuition Remission eligible under Professional Development.

21005 | $795

Understanding Project Management - FAA-PD

9/25/17 - 11/6/17
Mon 5:30 PM - 8:30 PM (7 Session Total)
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Track the use of resources and materials accurately, and assure the success of any project! Learn to fine-tune schedule and cost estimates with resources using MS Project 2013. Explore trade-off analysis between cost, time and scope. Implement a tracking system for reporting project progress. Prerequisite: MS Project Module 1: Project Plan Definition. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note: UNM Tuition Remission eligible under Professional Development.

21030 | $295

MS Project (2013) Module 2: Budgeting and Tracking - FAA-PD

10/3/17 - 10/5/17
Tue, Thu 1:00 PM - 5:00 PM (2 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn to develop a comprehensive project management information system infrastructure and design advanced reports to meet project communication requirements. Create and manage custom fields, reports and calendars. Develop and use a shared resource pool and project templates. Prepare project information to publish online. Share project information with other software. Review system requirements for workgroup collaboration and various add-on products. Notes: Prerequisite: MS Project Module 2: Budgeting and Tracking. Required text: Microsoft Project 2013: The Missing Manual. ISBN-13: 978-1449357962. This text is included in Course 21025: MS Project Module 1.

Note: UNM Tuition Remission eligible under Professional Development.

21041 | $295

MS Project (2013) Module 3: Team Communication and Productivity - FAA-PD

10/17/17 - 10/19/17
Tue, Thu 1:00 PM - 5:00 PM (2 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Use Microsoft Project 2013 as your Project Management Information System (PMIS). Learn how to outline and build a specific project plan step-by-step, incorporating complex relationships between tasks and resources. Design a Work Breakdown Structure to ensure completion of the project, set realistic schedules, make accurate estimates, and manage the expectations of customers. Prerequisite: Basic computer experience. Textbook Provided: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore. (This book is also required for the MS Project Module 1, 2, and Project Reports courses.) Textbook is provided in this course.

Note:

21025 | $295

MS Project Module 1: Project Plan Definition - FAB-PD

11/17/17
Fri 8:00 AM - 5:00 PM (1 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Track the use of resources and materials accurately, and assure the success of any project! Learn to fine-tune schedule and cost estimates with resources using MS Project 2013. Explore trade-off analysis between cost, time and scope. Implement a tracking system for reporting project progress. Prerequisite: MS Project Module 1: Project Plan Definition. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note:

21030 | $295

MS Project Module 2: Budgeting and Tracking - FAB-PD

12/1/17
Fri 8:00 AM - 5:00 PM (1 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Learn to develop a comprehensive project management information system infrastructure and design advanced reports to meet project communication requirements. Create and manage custom fields, reports and calendars. Develop and use a shared resource pool and project templates. Prepare project information to publish online. Share project information with other software. Review system requirements for workgroup collaboration and various add-on products. Prerequisite: MS Project Module 2: Budgeting and Tracking. Required text: Microsoft Project 2013: The Missing Manual, 1st ed., Bonnie Biafore (provided in MS Project Module 1 only).

Note:

21041 | $295

MS Project Module 3: Team Communication and Productivity - FAB-PD

12/15/17
Fri 8:00 AM - 5:00 PM (1 Session Total)
Mary Byrd
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

This comprehensive course covers key project management issues: integrating project management principles into existing corporate systems; understanding stakeholders and their needs; and separating ongoing operational processes from project management processes. You'll learn how to: incorporate project scope, time, and cost management into planning and execution processes; create a project management office and establish quality and risk assessment as parts of the decision-making process. Notes: Pre-requisite: Understanding Project Management or previous experience in project management. Required text: The textbook is provided in the course tuition. Project Management: A Systems Approach to Planning, Scheduling, and Controlling, 11th ed., Harold Kerzner.

Note: UNM Tuition Remission eligible under Professional Development.

21010 | $895

Integrating Project Management: Principles and Practices - SPA-PD

4/2/18 - 5/21/18
Mon 5:30 PM - 8:30 PM (8 Session Total)
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Certificate Total: $2795 for $84 hours


PMP Fast Track Certificate Series

PMI® LogoPMI’s Project Management Professional (PMP®), credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects. In order to receive the PMP® designation, you must meet the degree requirements, experience hours, and 35 hours of project management education. This certificate is the perfect choice to meet that education requirement and prepare you to take the PMP® Certification Exam. For more information regarding the PMP® requirements and exam, visit www.pmi.org. This price includes the two textbooks that will be required for these courses.

Class Name

Build on your project management experience. Learn to define and discuss the five process groups of project management: initiating, planning, executing, controlling, and closing as discussed in PMI's Project Management Body of Knowledge. You'll also study how to: evaluate projects for success; "systemize? your project management approach; analyze conflict management, team building, and project manager roles and responsibilities; and integrate learned information into problem-solving sessions. Prerequisite: Applying Project Management for Effective Teams or previous project management experience. Textbook Provided: A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed., Project Management Institute.

Note: UNM Tuition Remission eligible under Professional Development.

21005 | $795

Understanding Project Management - FAA-PD

9/25/17 - 11/6/17
Mon 5:30 PM - 8:30 PM (7 Session Total)
Jane Betterton, BSChe, PMP, OPM3
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Participate in an extensive review of the Project Management Body of Knowledge. Determine what you need to learn with an overview of PMP exam topics, and identify the most important exam topics. Prerequisite: Understanding Project Management or previous experience in project management. Required texts: Rita Mulcahy's PMP Exam Prep, 8th ed., Rita Mulcahy (provided in this class); A Guide to the Project Management Body of Knowledge (PMBOK Guide), 5th ed., Project Management Institute (provided in prerequisite class).

Note: UNM Tuition Remission eligible under Professional Development.

21015 | $895

Project Management Professional (PMP)/CAPM Certification Exam Preparation - FAA-PD

11/7/17 - 12/12/17
Tue 6:00 PM - 9:00 PM (6 Session Total)
Carol Meincke, PMP
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Certificate Total: $1549 for 39 hours


Tuition Assistance

Tuition Assistance may be available if you are unemployed, a veteran or veteran’s spouse, or a person with a disability. Other options include education loans. For more funding options, and contact information, please visit our Loans and Financial Aid page.


UNM Tuition Remission

UNM Staff, Faculty and Retirees: You may use your Tuition Remission for all Professional Development classes.

Learn more about UNM Tuition Remission