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Mediation and Conflict Resolution Training for Professionals

Negotiation and dispute-resolution skills are important keys to success in today’s work environments, whether negotiating with organizations or working through relationships with coworkers.

Start with 40 hours of basic mediation training to complete the certificate. Students who are interested in working at the entry level in mediation and conflict resolution. Students are introduced to effective communication skills, recognizing and responding to conflict and strategies for successful negotiation and avoiding pitfall in the combined 40 hours of training. Learn the process and application of communication skills, mediation and ethics of difficult situations. Students who successfully complete this 40-hour training certificate are eligible to mediate professionally at the entry level.

This program is designed for administrative and management professionals, career and life coaches, counselors and social workers, medical and legal professionals.


Join us for a Fresh Look - FREE Info Session

Class Name

Any situation can change from collaboration to confrontation unless you know the warning signals. Take steps to be on the path of win-win in your professional work that carry into any relationship. This is a FREE event.

Note:

38029 | TBA

FRESH LOOK - Mediation: What's Your Problem?

TBA

This class will be scheduled on a future date. Please check with the Health and Wellness Professions Program Supervisor for more information.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Professional Mediation and Conflict Resolution Specialist Certificate

Download Mediation & Conflict Resolution Flyer

Class Name

Conflict is part of everyday life and impacts all relationships. Learn the nature of conflict and basic skills to be effective in difficult situations to have your needs met and the foundations of the mediation process and what it takes to be a third party to help people in conflict find mutually acceptable solutions. Whether you are in pursuit of being a professional mediator or not, this class provides knowledge and understanding of several aspects that influence human behavior in conflict leaving you with the ability to cope with difficult people and difficult situations more effectively. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training.

Note: UNM Tuition Remission eligible, under Professional Development. NOTE: This course is the prerequisite for Professional Mediation and Conflict Resolution Specialist (course 40126). This is part of the 40-hour basic mediation training.

40110 | $195

Introduction to Conflict Resolution - SUA-PD

7/22/17
Sat 8:00 AM - 5:00 PM (1 Session Total)
Marianela Gish
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
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Learn this alternative dispute resolution process and the fundamental skills set to be a mediator. A mediator is a "neutral third party"

Note: UNM Tuition Remission eligible under Professional Development.

40111 | $195

Introduction to Mediation 101 - SUA-PD

7/23/17
Sun 8:00 AM - 5:00 PM (1 Session Total)
Marianela Gish
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
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This is an in-depth look of the mediation process. Practice the skills necessary to be an effec_tive "neutral third party"

Note:

40113 | $595

Professional Mediation and Practice - SUA-PD

8/4/17 - 8/6/17
Sun, Fri, Sat 8:00 AM - 5:00 PM (3 Session Total)
Marianela Gish
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

This advanced course will focus on building trust communication and cooperation in the workplace. Discover what violence looks like in the work place. Learn the basic requirements that small businesses and large corporations need to comply with State and Federal fair employment practice laws mandates and how the use of mediation can address issues of bullying, discrimination and harassment. This course will also include how to design and implement Alternative Dispute Resolution programs in the workplace This is part of the 64hrs Mediation and Conflict Resolution Specialist Certificate. Prerequisite: Course40110, 40111, and 40113

Note: UNM Tuition Remission eligible under Professional Development.

40128 | $595

Alternative Dispute Resolutions (ADR) in the Workplace - FAA-PD

9/8/17 - 9/10/17
Sun, Fri, Sat 8:00 AM - 5:00 PM (3 Session Total)
Marianela Gish
CE South Building

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Conflict is part of everyday life and impacts all relationships. Learn the nature of conflict and basic skills to be effective in difficult situations to have your needs met and the foundations of the mediation process and what it takes to be a third party to help people in conflict find mutually acceptable solutions. Whether you are in pursuit of being a professional mediator or not, this class provides knowledge and understanding of several aspects that influence human behavior in conflict leaving you with the ability to cope with difficult people and difficult situations more effectively. This course will apply toward certification offered by the NM Mediation Association.

Note: UNM Tuition Remission eligible, under Professional Development. NOTE: This class meets concurrently with course 40126.

40110 | TBA

Understanding Conflict and Mediation 101

TBA

This class will be scheduled on a future date. Please check with the Business Skills Program Supervisor for more information.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Recognizing that conflicts arise in every workplace but can be resolved with these strategies will build the organizations teams needed to be productive and effective. Serious issues of bullying and harassment are challenging but even the more common requests in accommodating a disability or family leave with sensitivity and timeliness require the same level of commitment to resolving. This advanced certificate will focus on building trust, communication and cooperation in the workplace.

Note: UNM Tuition Remission eligible under Professional Development.

40128 | TBA

Alternative Dispute Resolutions (ADR) in the Workplace

TBA

This class will be scheduled on a future date. Please check with the Business Skills Program Supervisor for more information.
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

Online Mediation Classes

Class Name

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what"

Note:

4900387 | $195

Negotiation: Get What You Want - SUA-PD

7/3/17 - 7/28/17
Online 24/7 ( Session Total)
Layne Harpine
N/A

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
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NLP is a powerful change management tool that transforms the way people think and act to have the greatest impact both professionally and personally. NLP is one of the most powerful skills used today in business, psychology, sales, and all forms of personal development. Find out how to manage your emotional and psychological states to eliminate fear and anxiety, replace negative behaviors with positive ones, and establish rapport in your personal and professional relationships. Then learn how to model highly successful people and better understand your staff"

Note:

4900388 | $175

Neuro Linguistic Programming (NLP) Fundamentals -

7/3/17 - 7/28/17
Online 24/7 ( Session Total)
Teresa Meehan
N/A

Register Online for this Class
Register by Phone at (505) 277-0077 | M-F 8am-5pm Except UNM Holidays
More Ways to Register

What the Students Say:

“Mari made everything so much more enjoyable. Her instructional style enabled me to more freely-think; ultimately learning more in a comfortable environment.”
— Student comment after taking the Professional Mediation and Conflict Resolution Specialist certificate course.

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UNM Staff, Faculty and Retirees: You may use your Tuition Remission for all Professional Development classes.

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