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Working Remotely Effectively

Thriving in the New Workplace

Today remote work is part of our new normal, impacting our professional and personal lives in unpredictable ways for the future. Whether you’re new to being a part of a virtual team or looking for more best practices, this online series of courses will provide you with some practical ideas to implement right away.

This six-part series of two-hour sessions will help you stay productive, manage employees remotely and maintaining team morale. Register for sessions individually, or the entire series.

Register for the entire six-part series for $240

Professional and Interpersonal Skills - Upcoming Classes

Class Name

Remote and virtual teams can still feel like they're together if we take the right steps to maintain camaraderie, trust, fun, and morale while working physically apart from one another. We'll discuss strategies for feeling connected, building trust, and keeping employees engaged.

Section Summer 2

20222
$45
7/9/20
Thu 1:00 PM ‐ 3:00 PM
Erin Lebacqz
CE Online

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With change and uncertainty also come new opportunities, and many leaders will find themselves looking to reorg their teams and individual employee assignments to protect as many jobs as possible. Learners will discuss ways to identify employees with flexible skills, and build agility into teams. We'll also discuss the five levels of delegation, strategize ways to begin delegating in a remote setting.

Section Summer 2

20222
$45
7/14/20
Tue 1:00 PM ‐ 3:00 PM
Erin Lebacqz
CE Online

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Leaders are facing new considerations in their management practices, and quite suddenly. This course will feature shared best practices about communication, supervision, one‐on‐ones, and check‐ins in a remote setting. We'll also discuss how to strike the right balance between offering flexibility for parents and other employees facing complex circumstances, while also clarifying expectations.

Section Summer 2

20222
$45
7/16/20
Thu 1:00 PM ‐ 3:00 PM
Erin Lebacqz
CE Online

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Customer service representatives and leaders alike have been impacted by the new normal of the Covid‐19 world and workplace. Reports show higher rates of anxiety and frustration on both the representative and customer end, increased conflicts and wait times on calls, and policies and protocols that suddenly feel outdated. This course will cover best practices for customer service and for communicating virtually in a time of stress and anxiety. Representatives and leaders alike will learn strategies for managing customer interactions and difficulties and for benefiting from best practices in remote communication.

Section Summer 2

20223
$125
7/28/20 - 7/30/20
Tue, Thu 1:00 PM ‐ 3:30 PM
Erin Lebacqz
CE Online

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Global One Defense courses are designed to provide real world and hands on knowledge in the areas of defense, security and safety. Course topics vary by term, and have included Active Shooter Survival, or Tactical EMS Training. Note: Open to everyone including government employees, corporate employees, law enforcement, EMS, and private and public school officials. See specific class sections for the details on this term's classes.

Section Spring 1

20555
$200
9/18/20
Fri 9:00 AM ‐ 5:00 PM
Gilbert Baca, Jr.
CE North Building

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Tuition Assistance

Tuition Assistance may be available if you are unemployed, a veteran or veteran’s spouse, or a person with a disability. Other options include education loans. For more funding options, and contact information, please visit our Loans and Financial Aid page. UNM Staff, Faculty and Retirees: You may use your Tuition Remission for all Professional Development classes. Learn more about UNM Tuition Remission.