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Online Classes at UNM Continuing Education

Online classes at UNM Continuing Education are an easy, affordable way for you to get the training you need to take your career to the next level. We partner with national leaders in online education to offer a comprehensive library of practical, career enhancing classes available at your convenience. Our online classes are non-credit, and in many cases can lead to a professional certificate in a number of practical areas.

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Ed2Go Online Learning

Ed2Go Online Instructor Led Classes

Ed2Go logoThis is a great place to start for your first-time online experience! For as little as $125, Ed2Go offers a wide range of highly interactive courses that you can take online. You can take courses at the times that are most convenient for you.


Every Ed2Go class is instructor led. You can ask questions and give or receive advice during the course. A new section of each course starts monthly; new lessons are released on Wednesdays and Fridays until the completion of the course. There is a quiz after each lesson and a final at the end. All courses run for six to eight weeks and are composed of 12 lessons representing 24-30 hours of instruction.

See our Ed2Go Online Classes


Ed2Go Online Career Training Classes

Ed2Go Online Career Training Programs are designed to prepare you for jobs in today’s most popular careers.

Ed2Go Career programs are designed by a team of professionals from each respective field who provide the most effective web-based learning experience available today. Instructor-mentors are actively involved in your online learning experience. They respond to any questions or concerns as well as encourage and motivate you to succeed. These courses are online open enrollment which means all of your lessons are always available to you; your class begins when you log in. Each course includes a set of lessons and evaluations; some courses include books. Books and materials are mailed to you. Grades are a combination of the instructor-mentor’s evaluation of students’ work and computer graded tests. You will have access to each course for up to six months. Work directly with Ed2Go if a class extension is needed.

See our Ed2Go Online Careers Classes


How to Register

You may register for online courses online with Ed2Go. You will be asked to create a profile with Ed2Go. You may also register by calling our registration office at (505) 277-0077 (Option 1). UNM employees may fax their completed forms for Tuition Remission and Registration to (505) 277-1990.

Some courses allow you to print your certificate immediately upon successful completion of your class at a pass rate of 70% or higher.

UGotClass Online Classes

UGotClass LogoUGotClass provides online classes and certificate programs developed, and taught, by leaders in online education. Each UGotClass instructor is an expert in their respective industry.


Class Name

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision–making is concerned. Agenda Unit 1 Developing a Survey –Purposes of surveys –Fundamentals of Survey Research –Ethical Considerations –Likert Scales Unit 2 Comparing Means –Chi–Square –Statistical Significance –Communicating Results Graphically and Textually –Practical Problems involving Means Comparisons Unit 3 Finding Differences between Groups –ANOVA –Post Hoc Comparisons –Communicating Results Graphically and Textually –Practical Problems Involving ANOVA Unit 4 Individual Research Inquiries –Developing Research Questions –Setting Up Study –Communicating Results Graphically and Textually

Section FAA–PD

4900283
$195
11/6/17 - 12/1/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose. Agenda Unit 1 Design Principles Contrast Alignment Proximity Repetition Compare effective visual presentations vs. poorly executed visual presentations Unit 2 Design Principles Part 2 Color Balance / Unity Page Layout Analyzing the work of a professional designer to draw inspiration Unit 3 Branding Your company's brand, visually, core messaging (Analyze how to incorporate that into the presentation) Inspiration Board Concept / Theme of Presentation Stock Images and Illustrations that communicate to target markets Unit 4 Execute Your Visual Presentation Getting Critiques for Improvement Getting Feedback from Professional in your Industry / Target Expanding presentation to different formats – web, info graphics, in–person

Section

4900287
$195
11/6/17 - 12/1/17
Online 24/7
Jenna Soard
N/A

Register Online for this Class

To succeed in today''s marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer–driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts. Agenda Unit 1 The Customer as the Driver – Marketing Decisions Framework – Positioning Your Product or Service – Marketing Strategies and Goals Unit 2 Communicating Value to Customers – Key Selling Messages – Creating Emotional Connections – Personal Selling – Networking: Your 30–Second Introduction Unit 3 Creating a Strong Brand – Managing the Marketing Mix – Marketing on a Shoestring Budget – Your Marketing Calendar – Implementing Your Plan Unit 4 Building Customer Relationships – Tools to Meet Your Strategic Goals – Online Opportunities and Social Media Checklist – Generating Buzz: Word–of–Mouth Marketing – Measuring Effectiveness

Section FAA–PD

4900290
$195
11/6/17 - 12/1/17
Online 24/7
Kathy Nadlman
N/A

Register Online for this Class

What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business's financial feasibility in three areas–start–up or expansion, profits, and cash. Then, you will explore potential debt and equity sources of funds to help support these areas and create a financially successful venture. Agenda Unit 1 Determining your business's financial potential identifying your personal financial goals Projecting how your business will help you reach your financial goals Typical funding stages in business Knowing where people get money to start and operate a business Unit 2 Estimating the business's profit potential Estimating projected sales for three years Projecting expenses for three years Comparing your projections to industry standards Making changes to improve profitability Unit 3 Projecting the business's cash flow Estimating how much money is needed Determining your cash sources for three years Determining your cash needs for three years Improving cash flow Unit 4 Evaluating funding needs against potential sources What debt sources are available for your needs What equity sources are available for your needs What the funding requirements are Putting together a funding request

Section FAA–PD

4900293
$195
11/6/17 - 12/1/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Google+ has surpassed Twitter to become the second largest social network next to Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile, and connect with current and potential new contacts. You'll learn the advantages of using Google+, how it can help your organization to engage existing users and grow your base, and techniques for using the platform to create relationships, and expand your reach and knowledge in particular subject matter areas. Agenda Unit 1 What makes Google+ Unique –Why Use Google +? What makes it unique –How to Use Google + –Creating Posts and Messages –Sharing, and Google+ integration with other social media Unit 2 Bringing More Traffic to your site –How Google + will bring more traffic to your site –Developing relationships in Google + –How to get your content posted and reshared –Tips and tricks Unit 3 Connecting with Communities –Using Google+ Communities to connect with focused organizations, and highly interested and engaged users –Contributing to Communities to offer resources –Learning from Communities to gain additional knowledge and skills Unit 4 Stars: Advanced Tips –Using Google + as a conversation tool –Using Hangouts to broadcast your message –How to use Google + for all of your social media –What to Avoid: Google Negatives.

Section

4900295
$195
11/6/17 - 12/1/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Take away a practical strategy and techniques for implementing social media for your organization or business. Learn how to create your own private social media using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Then your instructor will help you choose which social media tools are right for your situation, and then integrate them into your web site to develop a social media strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social media into your communication and marketing. Agenda Unit 1. Running a Community and Creating Your Own Social Network Using Ning Online Communities and Creating Your Own Social Network with Ning Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning Unit 2. What Tools to Use for Your Organization What tools and platforms will help get content on the web Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search Unit 3. Integrating Social Platforms into Your Web Site Discovering how web design has changed and what is needed for true integration Understanding elements on web sites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends Developing a Manageable Work Flow Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends – What''s Next or Are We Still Working on Last Year''s Trends? Social Media Policies and Planning For A Crisis Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Section FAA–PD

4900296
$195
11/6/17 - 12/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

In today''s world, Lean is a part of the business environment. Lean Six Sigma attacks inefficiencies, non–value added wastes caused by defects, non–value–added flow of information or materials, non–productive time, data storage, stacks of inventory, overproduction and extra processing. With Lean Six Sigma techniques you will have the skills to lead successfully in both service and manufacturing industries. No pre–requisites required! Agenda Unit 1 Introduction to Lean and Six Sigma Overview of Lean Overview of Six Sigma Organizational Leadership Metrics and Goals Unit 2 Lean Six Sigma Project Management Linking Projects to Goals Problem Solving Methodologies Project Selection and Planning Planning Tools Unit 3 Measurement Techniques Process Analysis Data Collection Normal Distribution and Process Capability Unit 4 Analysis and Improvement Techniques Eliminating Wastes Hypothesis Testing Control of Processes

Section FAA–PD

4900297
$245
11/6/17 - 12/1/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

LinkedIn is the most popular business social network and the website for professionals to network, build business relationships, and provide or receive referrals. Most people rarely get beyond setting up a profile and therefore miss out on all the advanced features that have come to make LinkedIn so popular. Learn how to set–up your personal profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn. Agenda Unit 1 LinkedIn Overview and the Personal Profile How to network online and where LinkedIn fits on the social network continuum Learn what can you do with LinkedIn and where it fits in your business Set your goals for using LinkedIn Discover the basic elements of LinkedIn and how it is different from other networks Set–up your LinkedIn account and create your personal profile Unit 2 Complete and Optimize Your LinkedIn Profile Learn to manage your account settings Build Out Your Profile Customize all your profile element to get noticed and found in search Tips and Tricks that make for a great LinkedIn Profile Unit 3 Communicating and Connecting on LinkedIn How to connect your profile with your contacts and finding strategic contacts Send messages and understand the hidden culture of LinkedIn Discover how to use recommendations and endorsements effectively Join and participate in groups that are important to your professional goals Learn how to communicate with your connections through the activity feed Unit 4 Groups and Business Pages: Hidden Gems of LinkedIn Learn how to run your own group and be a community manager on LinkedIn Discover how to build your company page on LinkedIn Review the paid options for LinkedIn services Final Tips and Additional LinkedIn Features

Section FAA–PD

4900298
$195
11/6/17 - 12/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how–to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. Agenda Unit 1 What makes these generations different –The transition from the Industrial Age to the Internet Age –How society shapes us –Who are the Boomers? –Who are Xers? –Who is Gen Y? Unit 2 Evolving standards of hard work and success –Knowledge work and the value of time –Time as key to profitability –The focus on outcomes –The problem with meetings –A new type of leadership Unit 3 What motivates generations at work –Monetary and non–monetary rewards –Key role of the "boss" –A balanced life –Lateral career moves –Second careers –Supporting social causes –Retirement reservations Unit 4 Work styles and technology –Customizing work styles and processes –Peak work time and place –A new role for technology and work –Working collaboratively –Modern recruitment

Section FAA–PD

4900300
$175
11/6/17 - 12/1/17
Online 24/7
Kassia Dellabough
N/A

Register Online for this Class

Having a book idea and publishing it is only half the recipe for success. Find out how to get the word out to your target market. Discover the various marketing avenues for your non–fiction business publication or book. Discover new tips for 'old school' marketing. Then acquire information on how to use social media sites that make sense for your audience. Most importantly, you will create a marketing plan so you can map out your marketing steps all the steps from start to finish. Agenda Unit 1 Branding and Book Cover What branding is and how it works in the book world Before and after book covers and marketing goals for them. Book cover dos and don'ts The right back cover copy Essential marketing tools for your book Unit 2 Elevator Pitch and Website design What's an elevator pitch and why you need one How to craft and create a perfect elevator pitch Book website, styles, goals and platforms Before and after web sites covers and marketing goals for them eBook website dos and don'ts Essential marketing tools for eBooks Unit 3 Internet Marketing eBooks Creating content that draws readers to your website How blog posts and social media content sell eBooks Blogging for eBooks Working with Google Plus Simple ways to create video content Unit 4 Facebook, Twitter, and an eBook Plan Using Twitter to marketing and sell your book Facebook Profile and Pages, what posts are best What other sites are useful for your market Why industry experts matter to your Internet campaign

Section

4900301
$195
11/6/17 - 12/1/17
Online 24/7
William Draves
N/A

Register Online for this Class

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real–world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation. Agenda Unit 1: Introduction to Nonprofit Evaluation and the Logic Model

Section

4900303
$245
11/6/17 - 12/1/17
Online 24/7
Myia Walsh
N/A

Register Online for this Class

Stress isn't the enemy. It is our perceptions of stress that amp our anxiety and use up all our steam. Events happen every day. How we interpret those events can set the stage for how we feel and how we react to others. Reducing stress is as easy as understanding what stress is, understanding what stress is to you, and using that knowledge to restructure your thoughts. Turn stress into a stepping stone, not a stumbling block! Agenda Unit 1 Defining the stress monster –How we *you* appraise stress –How social settings define stress for you –Knowing who is in control Unit 2 How our views or beliefs help or hinder our stress –Irrational beliefs about stress –Gaining control –Knowing what you can handle Unit 3 Positive Psychology –Gratitude –Optimism, even if you are not an optimist –Flow and setting your groove –Mindfulness and being in the present –Pleasure and why you need it Unit 4 Ways to reduce stress – Getting it together with time management –Calling out the troops, your friends –Relaxing and mindful meditation –Laughter and praising yourself

Section FAA–PD

4900306
$145
11/6/17 - 12/1/17
Online 24/7
Meredith Brown
N/A

Register Online for this Class

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review. Agenda Unit 1 Understanding the DiSC Profile –Getting to know the four styles of the DiSC profile –Dominance –Influence –Steadiness –Compliance Unit 2 Communicating effectively with each style –Understanding preferences for communicating –The most effective and influential communicators –Knowing how to reach and be understood by others –Insights into barriers that each style has, –Clarifying detractors and enhancements for each style Unit 3 Increasing your Success Part 1 –In depth analysis of the D and I behavioral styles from the DiSC profile –Creating action plans for D and I styles Unit 4 Increasing your Success Part 2 –Analyzing the other two behavioral styles from the DiSC profile: S and C –Developing action plans for S and C styles

Section FAA–PD

4900309
$295
11/6/17 - 12/1/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Arduino. 3D printing. Wearable tech. Your students or your kids may be talking about these things, but what is all this stuff, and how can you keep up and try to get ahead of them? This class will survey the core technologies found in makerspaces and give you a start in understanding what you will need to learn to create awesome technology projects. You will also learn how to find and sort through the many free resources online. Agenda Unit 1: What are maker technologies? –Why did shop class go away? –The maker movement philosophy of learning iteratively –What a makerspace is, and considerations when planning one. –Technologies that you will learn about in this class –What makes a project easy, intermediate or hard. Unit 2: 3D printing –What is 3D printing? –What can it do? –The process of using a 3D printer (modeling, slicing, printing) –Related technologies: 3D scanners, laser cutters, vinyl cutters –Where to learn more Unit 3: Basics of maker electronics: hardware –Open–source standards –Definitions: resistors, capacitors, LEDs, Ohm's law –Getting started with Arduino microprocessor hardware –Wearable circuits: Flora, sensors and neopixels –Where to learn more Unit 4: Basics of maker electronics: –Software –How to program Arduino and similar systems –Basic project ideas –Where you can learn more.

Section

4900367
$245
11/6/17 - 12/1/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

After taking this course in Infographics, students will be exposed to a powerful, concise way to present information. The course begins with a history of Infographics and the types of infographics used in Business, Education and Industry. Students will be exposed to Pinterest and other web–based sources of infographics. The course proceeds to an exposure to various user–friendly infographic creation websites. Students will learn the basics of designing infographics and be able to make their own simple infographic. Agenda Unit 1: Introduction to Infographics –History of Infographics –Purpose of Infographics –Types of Infographics Unit 2: Web–based Infographics –Pinterest –Infographic of the Day Unit 3: Deconstructing Infographics –Sketch a story –Titles and Descriptions –Maps, Graphs, Charts and Timelines –Icons and Pictures Unit 4: Make an Infographic –Piktochart –Present your infographic

Section

4900422
$195
11/6/17 - 12/1/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

It's a smart business practice and the right thing to do. Find out how to implement sustainability solutions for your workplace. Gain practical information for yourself and your employees to begin on Monday morning. Brand your organization in the world of environmental stewardship. Your instructors will detail and deliver practical approaches and applications toward implementing sustainability with guidance in planning procedures. Take back practical tips on operating your indoor environments to consider air, water, lighting, fitness, nutrition, mind and comfort. For anyone pursuing a career in a company or in government where there is an effort to build awareness and to gain a deeper understanding of the importance of environmental stewardship and overall social responsibility. Agenda Unit 1 The Business Case for Sustainability –Concepts of Triple Bottom Line: People, Planet, and Profit. –The Return on Investment ( ROI ) –Human Capital Indicators and Employee Engagement –Transparency for Stakeholders –Reducing Energy Use Saves on the Bottom Line Unit 2 An Internal Sustainability Plan –Initial Assessment of Current Business Model –An Office Task Force is Essential –Designing a Mission Statement –Basics on Environmental Accounting and Reporting –Monitoring and Evaluation Unit 3 Wellness in the Workplace –New Value Proposition for Well Offices –Wellness Concepts: Air, water, light, fitness, nutrition, comfort and mind –Risk vs Reward of Wellness Features –Sick Building Syndrome Unit 4 Inner Company Initiatives That Work –Office Procedural Strategies –A Strategy for Resource Management –Assessing Current Supply Chain and Purchasing Procedures –Tools to Track Sustainable Products and Verify Healthy Purchasing –Suggestions For Greening Your Office

Section

4900429
$195
11/6/17 - 12/1/17
Online 24/7
Thom Lowther
N/A

Register Online for this Class

With the demands of daily operations, non–financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn't be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization. Designed for non–financial managers, business owners, entrepreneurs, and other decision–makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business's reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Agenda Unit 1 – Financial Strategies 1.1 Your Role in Financial Decision Making Who is responsible for the financial decisions in your company? The Goal of Business 1.2 Understand the Language of Finance Accounting as a Language Learn the Language Visual Activity – Accounting Process Accounting and Recordkeeping Systems Self Check – Account Categories 1.3 Read the Story A Word about Financial Concepts ***Financial Concept: The Accounting Equation*** ***Financial Concept: The Matching Principle*** The Common Financial Statements Income Statement The Balance Sheet Statement of Cash Flows 1.4 The Purpose of Financial Statements Unit 2 Financial Dashboard – Introduction to Financial Gauges 2.1 Understand Basic Financial Concepts Introduction The Story Statements Tell ***Financial Concept: The Accounting Equation*** ***Financial Concept: The Profit Matching Principle*** ***Financial Concept: The Fund Matching Principle*** ***Financial Concept: Cash Basis vs. Accrual Basis Accounting Methods*** ***Financial Concept: Cash vs. Profits*** ***Financial Concept: Debt vs. Equity (Optimum Capital Structure)*** 2.2 Financial Strategies Financial strategies stem from business goals Take a Look: Example Financial Strategies 2.3 Financial Gauges Introduction to Financial Gauges Your Financial Gauges Profitability–based gauges Performance–based gauges 2.4 Reading Your Financial Gauges The Story Financial Gauges Tell Research and Analysis Unit 3 Financial Gauges – Profitability 3.1 Profitability Gauges Ratio Analysis Financial Gauge: Net Profit Margin (or) The Bottom Line Financial Gauge: Gross Profit Margin Financial Gauge: Operating Margin Using Profitability Ratios 3.2 The Components of Profitability The Origin of Profits Sales and Expenses 3.3 Sales Sales Strategies Pricing Strategies 3.4 Cost of Goods Sold and Cost of Sales Cost of Goods Sold Gross Profit Margin Gross Profit Analysis and Planning Evaluate Profitability of Product or Service Lines 3.5 Expenses Budget vs. Actual Analysis Cost Management and Efficiency Unit 4 Financial Gauges – Performance 4.1 Making Money The Goal of Business Value Growth Company Resources 4.2 Taking Advantage of Assets Tangible vs. Intangible Assets Cash 4.3 Making the Most of Liabilities and Equity Liabilities Equity 4.4 Performance Financial Gauges Financial Gauge: Current and Quick Ratio (Liquidity) Financial Gauge: Return on Assets Financial Gauge: Return on Equity Financial Gauge: Debt to Equity Ratio 4.5 Financial Analysis and Planning Summary Downtown Publishing Financial Performance Analysis Summary

Section FAA–PD

4900430
$195
11/6/17 - 12/1/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 – Introduction to Law and Legal Systems A. What is law? B. United States and Canadian Legal Systems C. Court procedures – service and filing D. The relationship between the Courts and the legal office UNIT 2 – Legal office procedures A. The functions of a legal office administrator B. The functions of a legal assistant C. Office organization D. Docketing UNIT 3 – Client management A. Lawyer – client relationship B. Client database management – computer systems and applications C. Customer service D. Privacy UNIT 4– Legal research and writing A. Legal terminology and language B. Legal research and analysis C. Drafting – citations, plagiarism, clarity and structure D. Preparation for court

Section FAA–PD

4900431
$245
11/6/17 - 12/1/17
Online 24/7
LaSania Hamilton
N/A

Register Online for this Class

In today's business environment, there is a need for good project management. Project management provides visibility of project health to the business and the customer. Through continuous monitoring, early detection of variations to plan, schedule, and budget can be communicated to stakeholders for quick resolution, including project cancelation. The Project Management Professional community does this through the five Project Management Processes supported by the ten Project Management Knowledge Areas. This course introduces the student to the ten Project management Knowledge Areas and their support role and relationships to the five Project Management Processes. Agenda Unit 1 Project Integration and Scope Management – Integration Manag – Direct and Manage Project Work – Perform Integrated Change Control – Scope Management – Control Scope Unit 2 Project Time and Cost Management – Time Management – Sequence Activities – Control Schedule – Cost Management – Plan Cost Management Unit 3 Project Quality, Human Resources and Communications Management – Quality Management – Human Resources Management – Communications Management Unit 4 Project Risk, Procurement and Stakeholder Management – Risk Management – Plan Risk Responses – Procurement Management – Stakeholder Management

Section

4900433
$195
11/6/17 - 12/1/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention. Agenda Unit 1 The Skills good journalists have –What journalists know how to do –How to think like your audience –Kinds of publicity notices –Keys to successful publicity notices Unit 2 Writing a good news story –The inverted pyramid –The 5 Ws and H –How not to bury the lead –Writing a good headline for your story Unit 3 Creating the Successful Press Release –The press release format –Quotes, how many to use, who to quote and how –How and where to highlight your organization and contact –Avoiding the direct sales pitch Unit 4 Distributing Your Press Release –Targeting media, journalists and audiences –Email press releases –Print press releases –Getting attention

Section FAA–PD

4900435
$195
11/6/17 - 12/1/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

The final course in the Six Sigma Green Belt program is the Advanced Six Sigma Greenbelt course which teaches participants to improve and control processes. Topics included in this course include hypothesis testing, design of experiments, and statistical process control. Participants will have to apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. The instructor will share many handouts, spreadsheets, and web links that have tools participants will use while completing Six Sigma projects. Upon successful completion of this course, participants will be awarded certification as a Six Sigma Green Belt.

Section FAA–PD

4900458
$195
11/6/17 - 12/1/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

No matter what product or service you represent, there are powerful strategies that will help you become a top–producing sales person. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Section FAA–PD

4900460
$195
11/6/17 - 12/1/17
Online 24/7
Maria Coons
N/A

Register Online for this Class

Whether you are measuring and documenting your own productivity, or managing the productivity of others. Acquire the four new management systems and procedures to maximize productivity in your work organization. Move your skill set from the last century's system of managing time to this century's managing of productivity. With a growing number of people in the workforce working remotely, only these four new management systems allow you to successfully both office or on–site workers and those working from a distance, including home. After completing this course, you will have a new set of management skills to manage both your own productivity and that of others in the new work environment of this century. Agenda Unit 1. Preparing to Manage Productivity –Moving from managing time to managing productivity –Rewriting job descriptions from activities to outcomes –Measuring Your Own Productivity –Gaining organizational and CEO support –Writing a productivity plan and outcome measurements Unit 2. Productivity Supervision –Weekly reports –From activity to outcome reports –Monitoring quality –Dealing with underperforming people Unit 3. Communicating Online –Asynchronous versus synchronous communication –Ways telecommuters communicate –Building teamwork using a virtual office –Creating supervision online –Accountability for workers and supervisor Unit 4. Issues in Managing Productivity –Face–to–face meetings –Developing virtual teams –Hiring contract, part time, hourly, salaried and other kinds of workers –Recruiting the best workers –Organizational reporting and CEO support

Section

4900462
$245
11/6/17 - 12/1/17
Online 24/7
William Draves
N/A

Register Online for this Class
Class Name

Get under the hood of inbound marketing and learn how to monitor measure and manage the integrated results of your inbound marketing activities at a more advanced level. We'll focus on the data that actually matters and how it is influenced by visitor/user engagement. Gain deeper insights into user behavior&#59; learn how to track meaningful conversions, measure visitor engagement and how to use landing pages more effectively – including how to create forms that get results. Agenda Unit 1 Visitor engagement Understanding the user experience – fact and friction Identifying your metrics – tracking the right things Integrating social media and email marketing results Unit 2 Analyzing visitor behavior Tracking and heat–mapping software Understanding Google Analytics – the key numbers Data analysis – entrance/exit pages etc. Unit 3 Leveraging conversion pages Landing page design best practices Landing page optimization – step by step Build Successful Forms for data collection Unit 4 Conversion tracking Defining the conversion process Using G/A funnels and goals How to identify friction in the funnel (user experience)

Section

4900284
$195
11/6/17 - 12/1/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, building a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. Agenda Unit 1 Mobile Marketing – From Text to App – SMS/MMS Marketing – Non–Native Apps – Native Apps – Leveraging Existing Apps Unit 2 Strategy Design – Intent/Goals – Metrics – Platform decisions – Pricing implications Unit 3 Campaign Design – Elements of a Successful campaign – Design choices and implications – Case study of a successful campaign – Measuring success Unit 4 Campaign Execution – Timing – Integration with other campaign elements – Cross organization training – Gaining customer buy–in

Section

4900285
$245
11/6/17 - 12/1/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

Get the keys to making online advertising work for you and your organization. See how pay–per–click advertising with Google AdWords works. Find out how to test low budget AdWord campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. Agenda Unit 1 The evolution of online advertising From mass marketing to targeted marketing The role of search in online advertising Return on investment for online advertising Competing effectively with online advertising Unit 2 Creating Google AdWord Campaigns Determining keywords Selecting your AdWord territory Understanding pricing strategies Creating an AdWord budget and evaluation Unit 3 Improving Online Advertising Results How SEO and online advertising complement each other Testing keywords and related keywords Using Traffic Estimator to improve keyword selection Successful strategies in using online advertising Unit 4 Facebook Ads Understanding Facebook uses and users Using demographics to target Facebook Ads Setting up Facebook Ads Trends and future of online advertising

Section

4900302
$195
11/6/17 - 12/1/17
Online 24/7
Susan Hurrell
N/A

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Class Name

Have you ever wondered how do I get to that next level in my career? What does it take? This course will help you identify those skills that all great leaders possess, while learning new skills that will help take you to the next level. Whether you are leading a department or a organization you will gain the knowledge you need to be successful. Learn how to incorporate a developed image and communication skills that will rocket you to that next level. Agenda Unit 1 Mapping your Career for Success –Defining where you want to be in your career in 5, 10, 15 years –Setting and monitoring your career goals –Establishing a mentor partnership as a start in your professional career Unit 2 Developing your Professional Career through Non–Verbal Communication –The difference between verbal and non–verbal communication –Conveying the right message with your body language –Writing what you think –Haptics – Using touch to convey non–verbal communication –How to understand others non–verbal communication Unit 3 Image is Everything –You are your brand –What you wear can determine where you go –How to determine if your image is headed in the right direction –How your communication and your image should agree with each other Unit 4 Using Social Media to help develop your Professional Career –The purpose of Social Media –How to use Social Media to create a professional online presence –How to avoid negative images trap that many people fall victim to on Social Media

Section

4900289
$145
11/6/17 - 12/1/17
Online 24/7
Tawanda McLaurin
N/A

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Discover how fatal leadership errors begin. Review cases of real leaders in business, education, and government who experienced initial success but ultimately failed because of their own actions. Find out the leading fatal leadership errors, inappropriate dispositions and attitudes, and lack of knowledge and skills. You will take away several practical recommendations to help you minimize these errors and help you perform your leadership role to an optimal level of efficiency. Agenda Unit 1 Elements of Evidenced–based Leadership The Call to leadership The CIIPT leadership model for organizational effectiveness The relationships among governance, leadership, and administration Developing a philosophy, inspiring values, and vision of leadership The ethical leadership test to determine worth of a decision Unit 2 Starting Points for Fatal Leadership Fatal leadership defined The premise of fatal leadership Fatal leadership self–assessment profile The 13 signs that you may be on the pathway to fatal leadership Unit 3 Actual Cases of Leaders who Succumbed to Fatal Leadership The phases of fatal leadership The Case of the Clandestine Leader The Case of the Complacent/Arrogant Leader The Case of the Mistrusting Leader The Case of the Demanding Controlling Leader The Case of the Threatened Leader The Case of the "Image Protecting" and Social Applause Leader Unit 4 Practical Strategies to Minimize Fatal Leadership Understanding the half–life of leadership How to share the vision, build trust, and inspire commitment How to appoint a competent team to the inner circle How to hire people at or above the competency line How to engage in self–development How to practice emotional intelligence in dealing with people How to create a culture of integrity and ethical leadership

Section

4900291
$295
11/6/17 - 12/1/17
Online 24/7
Henry Findlay
N/A

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Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners. Come experience how to do it from the creator of the concept and practice of 'continual engagement' in teaching. Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading. You will come away with advanced, practical, how–to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. Agenda Unit 1 How Continual Engagement Helps You Foster Effective Online Discussions What is continual engagement? Why is continual engagement important? Breaking down the barriers to effective continual engagement in your discussion interaction Unit 2 Building Your Students' Success through Your Interaction Why continual engagement in online discussion is important to your students' success Choosing your words carefully in discussion interaction Strategies to use at the beginning of your term Strategies to use as the term gets underway Strategies to use when things get hectic Unit 3 Assessing Your Students' Performance Giving effective feedback Communicating with students about grades Some special challenges of group work and how to overcome them Unit 4 Keeping Your Communication Skills Sharp How networking with your peers can build your skills Using break times effectively Working with an assistant How online interaction enhances your face–to–face instruction

Section

4900292
$145
11/6/17 - 12/1/17
Online 24/7
Mary Dereshiwsky
N/A

Register Online for this Class

Regardless of your age, it is always helpful to increase your understanding of how your current students learn and what your future students might need. Students learn in a variety of ways, this course will focus on the influence of generational characteristics on learning styles. Your students learn differently than you do. Come find out how to help your students learn more. And discover something new about yourself too! We will explore fascinating information on the brain and how each generation has responded to their unique "cohort experience". You will acquire the skills and information needed to facilitate Gen Y and the emerging generation of learners. Understand how your own generational characteristics impact your learning AND your teaching. Come away with our top 20 generational techniques for helping your students learn more. Agenda Unit 1 Introduction to Generational Learning Styles The origin of generational learning styles and foundation of learning style theories Learning theory and the brain What defines a generation – the concept of the cohort experience Unit 2 Understanding generational factors influencing how you learn and teach Characteristics of the Baby Boomers Characteristics and definitions for Generation X Learning characteristics of both Baby Boomers and Gen Xers How YOUR generational characteristics influence your approach to teaching: Baby Boomer, Gen X, Gen Y Unit 3 Understanding Generation Y Core values of Gen Y Impact of technology on generational learning The impact of generational characteristics on approaches to and expectations of education, perceptions of time, prioritizing work/life/school, goals and ambition, collaborative vs. individual, worldview, inputs versus outcomes and other value differences Unit 4 Helping Your Gen Y Students to Learn More Communication tips with Gen Y students and the emerging generation Classroom instruction tips for Gen Y and the emerging generation Addressing awkwardness and other social characteristics of Gen Y Understanding and using technology to facilitate learning The top 20 generational techniques for helping your students learn more Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Section

4900294
$145
11/6/17 - 12/1/17
Online 24/7
Kassia Dellabough
N/A

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Boost your success with webinars by getting the most advanced and latest information on managing and marketing webinars. Find out when and how often to promote webinars, how to do follow up promotion to those who click–through on your initial emails, and how to generate more leads and inquiries. Discover our unique needs assessment model, and take back our 5 secrets to creating high response surveys. Market research can be simple, no–cost and effective, lowering your risks. Then take home our webinar planning timeline with the ideal timeframe for planning and marketing webinars for maximum success. Agenda Unit 1 Needs assessments, market research and surveys Determining the need and the size of the audience Gauging the competition Simple yet critical market research techniques Creating high response surveys Unit 2 Marketing virtual meetings When and how often to promote How much to spend on promotion Promoting with email, web sites and direct mail The 5 keys to successful marketing of virtual meetings Unit 3 Budgeting and pricing virtual meetings Setting income goals Budgeting startup costs Determine your profit margin Pricing your virtual meeting Unit 4 Planning for Successful Webinars –Choosing the best topics –Your webinar timeline –The 5 most common planning mistakes with webinars

Section

4900299
$195
11/6/17 - 12/1/17
Online 24/7
Suzanne Kart
N/A

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Facebook, Twitter, YouTube, it's seems everyone, including your students, talk about ways the Internet let's them stay in touch and see what others are doing. Since many of your students are already there, have you been curious if any of these tools might keep them engaged in your class? Do you ever wonder if there might be some effective ways to communicate with their parents? GoogleDocs, Adobe ConnectNow, iGoogle, Flicker, animoto, earth album, Teacher Tube, blogs, virtual labs and yes, even Facebook and Twitter can help you add dimension and interest to your class. Discover tips to use a variety of social media and online tools to help your students. You will also spend some time discussing ways to overcome resistance you might encounter in using these programs. For any teacher interested in social media, from beginners to advanced social networkers. Agenda Unit 1. Social Media and Online Tools The evolution of social media A sampling of the tools Role of smartphones Overcoming your fear Unit 2. Enhancing Instruction Tools to encourage student group work Graphics, Videos and Virtual Labs Tools to strengthen your collaboration with colleagues Develop a web presence for you class Unit 3. Communicating With Parents Tools for regular updates Online calendars Virtual scrapbooks Unit 4. Techno Resistance and Future Trends What do you mean you aren't on Facebook? The non–techno members of a web savvy generation. The "wave" of the future Overcoming district and parental resistance Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Section

4900304
$145
11/6/17 - 12/1/17
Online 24/7
Dan Torrez
N/A

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Class, turn your cell phones – – on! Most of your students have cell phones, and now you can use this valuable tool in your classroom to engage and involve your students more in their learning. Discover how to implement cell phones in your classroom from a teacher who has done it successfully. Come away with a step–by–step how–to plan on enhancing your students' learning, and your teaching. Agenda Unit One Trends: Cell Phones in the 21st Century – The Research –Texting a central means for communication –Demographics of the Texting Generation –Cell Phones: What they are capable of and how they are used? Unit Two Benefits of a mobile classroom –Current issues and concerns –Paradigm shift: Importance of transitioning from a social to educational and professional use. –Discover the power of cell phone technology in the 21st century. Unit Three Implementing Social Media in the classroom –What is Edmodo? –Making your classroom a community: by connecting with students, parents, and other professionals. –Edmodo Mobile Apps: store and access course work on a virtual library, vote on polls, post assignments, notes, quizzes, grade student work and post grades in a virtual grade book. Unit Four Resources for Integrating cell phones in the 21st century classroom. –Cell Phones: Lesson Plan Integrations for all disciplines. –Classroom projects and Research Tools: Web 2.0, Audio and Video resources. –There is an App for that! Evernote, Dropbox, Google Voice, poll everywhere, Remind101, Wiffiti and other free resources. Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Section

4900307
$145
11/6/17 - 12/1/17
Online 24/7
Ryan Moore
N/A

Register Online for this Class

In today's business environment, employers expect employees to have a solid set of interpersonal skills. The ability to solve problems quickly and effectively is a critical interpersonal skill well worth developing. Using the problem solving model in this course will enable you to be more successful. Interpersonal and businesses relationships fail because of poor problem solving. Find out how to recognize problems and deal with them more appropriately. You will take home techniques relevant for any organization or group context, but can also be easily adapted to work at an individual level. Agenda Unit 1 What is a problem? Detecting and identifying problems Differentiating problems from symptoms Recognizing the business reasons for creative problem solving Structuring problems with observation and fact–finding Unit 2 Identify and Evaluate Solutions Generating multiple solutions to solve problems Selecting the best solution Stretching outside your preferred style Evaluating the risks of taking action vs. not taking action Unit 3 Make and Implement a Decision Utilizing 4 decision–making methodologies to select a solution Exploring the best possible means of implementing the solution Identifying who will implement the solution Committing to a solution Unit 4 Problem Solving Follow Up Expressing organizational benefits Employing the 4 effective methods of obtaining feedback Planning follow up meetings Identifying improvements Documenting success and the process for future reference Continuously practicing your newly developed creative thinking skills Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Section

4900337
$195
11/6/17 - 12/1/17
Online 24/7
Cathy Niven
N/A

Register Online for this Class

The flipped classroom concept changes routine, boring education, into a vibrant exchange of ideas and group learning that makes for a fascinating and memorable experience. In this course we will explore what defines a flipped classroom, why it is important, the advantages, how to implement, and some examples of how others have benefited from this process. Agenda Unit 1 Understanding what a flipped class is. –How the flipped classroom changes the way we teach –What paradigm shift will need to take place in a flipped classroom? –How students can relate to the flipped classroom. Unit 2 Exploring the benefits of a flipped classroom. –How the flipped classroom can benefit the instructor. –How the flipped classroom can benefit the student. –How the flipped classroom and can enhance and expand the learning endeavor. Unit 3 How to design your own flipped class. –Tools you will need to help flip your classroom –Tools you will need to help flip your online class –The process of setting up your flipped classroom –Flexibility needed in developing a flipped classroom Unit 4 Successful flipped classroom examples –Success stories from instructors who have benefited from flipping their classroom –Success stories from students who have benefited from a flipped classroom –How the learning process comes alive and flourishes in a flipped classroom.

Section

4900434
$195
11/6/17 - 12/1/17
Online 24/7
Dan Belhassen
N/A

Register Online for this Class

We are faced with different types of business decisions each day that can change the data we work with along with our financial outcomes. Have you ever wondered what type of workplace skills you can learn to make wiser decisions? Learning Advanced Excel contains these tools that can help you prepare your worksheets accurately, examine your data for authentication, and then find those answers to your most difficult questions. This course will help you learn these required business functions along with the tools required to analyze data efficiently within the workplace. Save time for yourself by protecting your valuable data and know with assurance that the entered data is accurate without any errors. By completing the course, discover how to attractively visualize your data into meaningful information with confidence. Agenda Unit 1 – Advanced Functions Used To Make Business Decisions Applying multiple criteria to functions Using And criteria Using Or criteria Using And and Or and Not criteria Advanced Logical functions Using If –Then control statements Implementing If functions with Aggregate functions Unit 2 – Functions Used to Make Financial Decisions Learning basic financial functions Applying functions to perform loan calculations Computing loan payments Computing interest rate Computing number of payment periods Computing present value of a loan Working with additional functions Unit 3 – Applying Different Scenarios Using Excel Data Tools Understanding Different What–If Analysis Tools Performing What–If Analysis to see how data changes outcomes in formulas Using Scenario Manager Using Data Tables Using Goal Seek Applying rules to manage cell data Implement validation rules to avoid invalid entries Entering validation rules Avoiding duplicate data entries Unit 4 – Powerful Tools Used to Complete Data Implementation and Analysis Exporting and Importing Data into Workbook Protecting a workbook Making improved business decisions using pivot tables Creating an Excel Dashboard to visually display relevant data

Section

4900457
$195
11/6/17 - 12/1/17
Online 24/7
John Rutledge
N/A

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Did you know most electronic presentations are built for the presenter and not the audience? Add impact to your presentations by using the most effective designs. It's not about the software. It's about how your audience processes your information. You'll find simple, key ideas that will maximize your presentation for all learning styles. These ideas you'll not find anywhere else.

Section

4900459
$195
11/6/17 - 12/1/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Online Professional Certificates

UNM Continuing Education offers professional certificates, taken entirely online, in a variety of topics:

Career Step Healthcare Classes Online

Career Step is a Leader in online allied health education and job training, offering preparation for national certification & employment. Founded in 1992, Career Step has trained over 60,000 students. Graduate Services include:

  • Personalized consultations and career guidance
  • Monthly follow-up communication
  • Resume review, interview coaching, reference letters
  • 1 year help hotline after graduation
  • Assistance to identify potential employment opportunities
  • 96% employment rate for high honors medical transcriptionist graduates
  • 80% employment rate for high honors coding graduates with certification
  • Accessible database with details of over 150 transcription companies

You’ll receive career focused education and job training that includes real world practicum and software used in the workplace from instructors with industry experience and certifications. Career Step courses are self-paced and vary in cost from $1300-2375 depending upon the program. Work directly with the partner if a class extension is needed.

Learn more about our Health Care Online Classes


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Tuition Assistance

Tuition Assistance may be available if you are unemployed, a veteran or veteran’s spouse, or a person with a disability. Other options include education loans. For more funding options, and contact information, please visit our Loans and Financial Aid page.


UNM Tuition Remission

UNM Staff, Faculty and Retirees: You may use your Tuition Remission for all Professional Development classes.

Learn more about UNM Tuition Remission