Infrastructure Library (ITIL®) provides IT professionals with the abiity to identify, plan, deliver and support IT services to business and organizations. ITIL®'s practical framework makes it the most widely adopted IT Service Management approach in the world.
UNM Continuing Education offers the ITIL® V3 Foundation Certificate in IT Service Management which certifies that the candidate has gained knowledge of the ITIL® terminology, structure and basic concepts and has comprehended the core principles of ITIL® practices for Service Management. The course includes the certification exam, held on the last day of class.
Learn to play a musical instrument, or expand your current musical skills in our fun classes. We offer guitar classes, along with other instruments such as harp, dulcimer and piano. All skill levels are welcome. You can also work on your voice skills by joining our singing and choir classes in both jazz and traditional styles. Give yourself the gift of music that will last a lifetime.
Negotiation and dispute-resolution skills are important keys to success in today’s work environments, whether negotiating with organizations or working through relationships with coworkers.
This program is designed for administrative and management professionals, career and life coaches, counselors and social workers, medical and legal professionals.