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Online Classes at UNM Continuing Education

Online classes at UNM Continuing Education are an easy, affordable way for you to get the training you need to take your career to the next level. We partner with national leaders in online education to offer a comprehensive library of practical, career enhancing classes available at your convenience. Our online classes are non-credit, and in many cases can lead to a professional certificate in a number of practical areas.

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Ed2Go Online Learning

Ed2Go Online Instructor Led Classes

Ed2Go logoThis is a great place to start for your first-time online experience! For as little as $125, Ed2Go offers a wide range of highly interactive courses that you can take online. You can take courses at the times that are most convenient for you.

Every Ed2Go class is instructor led. You can ask questions and give or receive advice during the course. A new section of each course starts monthly; new lessons are released on Wednesdays and Fridays until the completion of the course. There is a quiz after each lesson and a final at the end. All courses run for six to eight weeks and are composed of 12 lessons representing 24-30 hours of instruction.

See our Ed2Go Online Classes


Ed2Go Online Career Training Classes

Ed2Go Online Career Training Programs are designed to prepare you for jobs in today’s most popular careers.

Ed2Go Career programs are designed by a team of professionals from each respective field who provide the most effective web-based learning experience available today. Instructor-mentors are actively involved in your online learning experience. They respond to any questions or concerns as well as encourage and motivate you to succeed. These courses are online open enrollment which means all of your lessons are always available to you; your class begins when you log in. Each course includes a set of lessons and evaluations; some courses include books. Books and materials are mailed to you. Grades are a combination of the instructor-mentor’s evaluation of students’ work and computer graded tests. You will have access to each course for up to six months. Work directly with Ed2Go if a class extension is needed.

See our Ed2Go Online Careers Classes


How to Register

You may register for online courses online with Ed2Go. You will be asked to create a profile with Ed2Go. You may also register by calling our registration office at (505) 277-0077 (Option 1). UNM employees may fax their completed forms for Tuition Remission and Registration to (505) 277-1990.

Some courses allow you to print your certificate immediately upon successful completion of your class at a pass rate of 70% or higher.

UGotClass Online Classes

UGotClass LogoUGotClass provides online classes and certificate programs developed, and taught, by leaders in online education. Each UGotClass instructor is an expert in their respective industry.

Class Name

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision-making is concerned. Agenda Unit 1 Developing a Survey -Purposes of surveys -Fundamentals of Survey Research -Ethical Considerations -Likert Scales Unit 2 Comparing Means -Chi-Square -Statistical Significance -Communicating Results Graphically and Textually -Practical Problems involving Means Comparisons Unit 3 Finding Differences between Groups -ANOVA -Post Hoc Comparisons -Communicating Results Graphically and Textually -Practical Problems Involving ANOVA Unit 4 Individual Research Inquiries -Developing Research Questions -Setting Up Study -Communicating Results Graphically and Textually

Note:

Section

4900283
$195
4/3/17 - 4/28/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision-making is concerned. Agenda Unit 1 Developing a Survey -Purposes of surveys -Fundamentals of Survey Research -Ethical Considerations -Likert Scales Unit 2 Comparing Means -Chi-Square -Statistical Significance -Communicating Results Graphically and Textually -Practical Problems involving Means Comparisons Unit 3 Finding Differences between Groups -ANOVA -Post Hoc Comparisons -Communicating Results Graphically and Textually -Practical Problems Involving ANOVA Unit 4 Individual Research Inquiries -Developing Research Questions -Setting Up Study -Communicating Results Graphically and Textually

Note:

Section

4900283
$195
6/5/17 - 6/30/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

After taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Take the guesswork out of important company decisions and make decisions based on statistically significant information. Whether your business is home based or a large company, this class will take you to the next level where important decision-making is concerned. Agenda Unit 1 Developing a Survey -Purposes of surveys -Fundamentals of Survey Research -Ethical Considerations -Likert Scales Unit 2 Comparing Means -Chi-Square -Statistical Significance -Communicating Results Graphically and Textually -Practical Problems involving Means Comparisons Unit 3 Finding Differences between Groups -ANOVA -Post Hoc Comparisons -Communicating Results Graphically and Textually -Practical Problems Involving ANOVA Unit 4 Individual Research Inquiries -Developing Research Questions -Setting Up Study -Communicating Results Graphically and Textually

Note:

Section

4900283
$195
8/7/17 - 9/1/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose. Agenda Unit 1 Design Principles Contrast Alignment Proximity Repetition Compare effective visual presentations vs. poorly executed visual presentations Unit 2 Design Principles Part 2 Color Balance / Unity Page Layout Analyzing the work of a professional designer to draw inspiration Unit 3 Branding Your company

Note:

Section

4900287
$195
4/3/17 - 4/28/17
Online 24/7
Jenna Soard
N/A

Register Online for this Class

Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose. Agenda Unit 1 Design Principles Contrast Alignment Proximity Repetition Compare effective visual presentations vs. poorly executed visual presentations Unit 2 Design Principles Part 2 Color Balance / Unity Page Layout Analyzing the work of a professional designer to draw inspiration Unit 3 Branding Your company

Note:

Section

4900287
$195
6/5/17 - 6/30/17
Online 24/7
Jenna Soard
N/A

Register Online for this Class

Make your visual presentations look professional and communicate effectively. Get the latest most advanced techniques on graphic design principles, including page layout, typography and basic design considerations. Take away more skills to create an effective and beautiful visual presentation on any presentation software program that you choose. Agenda Unit 1 Design Principles Contrast Alignment Proximity Repetition Compare effective visual presentations vs. poorly executed visual presentations Unit 2 Design Principles Part 2 Color Balance / Unity Page Layout Analyzing the work of a professional designer to draw inspiration Unit 3 Branding Your company

Note:

Section

4900287
$195
8/7/17 - 9/1/17
Online 24/7
Jenna Soard
N/A

Register Online for this Class

To succeed in today''s marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts. Agenda Unit 1 The Customer as the Driver - Marketing Decisions Framework - Positioning Your Product or Service - Marketing Strategies and Goals Unit 2 Communicating Value to Customers - Key Selling Messages - Creating Emotional Connections - Personal Selling - Networking: Your 30-Second Introduction Unit 3 Creating a Strong Brand - Managing the Marketing Mix - Marketing on a Shoestring Budget - Your Marketing Calendar - Implementing Your Plan Unit 4 Building Customer Relationships - Tools to Meet Your Strategic Goals - Online Opportunities and Social Media Checklist - Generating Buzz: Word-of-Mouth Marketing - Measuring Effectiveness

Note:

Section

4900290
$195
4/3/17 - 4/28/17
Online 24/7
Kathy Nadlman
N/A

Register Online for this Class

To succeed in today''s marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts. Agenda Unit 1 The Customer as the Driver - Marketing Decisions Framework - Positioning Your Product or Service - Marketing Strategies and Goals Unit 2 Communicating Value to Customers - Key Selling Messages - Creating Emotional Connections - Personal Selling - Networking: Your 30-Second Introduction Unit 3 Creating a Strong Brand - Managing the Marketing Mix - Marketing on a Shoestring Budget - Your Marketing Calendar - Implementing Your Plan Unit 4 Building Customer Relationships - Tools to Meet Your Strategic Goals - Online Opportunities and Social Media Checklist - Generating Buzz: Word-of-Mouth Marketing - Measuring Effectiveness

Note:

Section

4900290
$195
6/5/17 - 6/30/17
Online 24/7
Kathy Nadlman
N/A

Register Online for this Class

To succeed in today''s marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts. Agenda Unit 1 The Customer as the Driver - Marketing Decisions Framework - Positioning Your Product or Service - Marketing Strategies and Goals Unit 2 Communicating Value to Customers - Key Selling Messages - Creating Emotional Connections - Personal Selling - Networking: Your 30-Second Introduction Unit 3 Creating a Strong Brand - Managing the Marketing Mix - Marketing on a Shoestring Budget - Your Marketing Calendar - Implementing Your Plan Unit 4 Building Customer Relationships - Tools to Meet Your Strategic Goals - Online Opportunities and Social Media Checklist - Generating Buzz: Word-of-Mouth Marketing - Measuring Effectiveness

Note:

Section

4900290
$195
8/7/17 - 9/1/17
Online 24/7
Kathy Nadlman
N/A

Register Online for this Class

What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business

Note:

Section

4900293
$195
4/3/17 - 4/28/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business

Note:

Section

4900293
$195
6/5/17 - 6/30/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

What does it take to have a financially feasible business? The short answer is Money! But, where does this money come from? Come explore your business

Note:

Section

4900293
$195
8/7/17 - 9/1/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Google+ has surpassed Twitter to become the second largest social network next to Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile, and connect with current and potential new contacts. You

Note:

Section

4900295
$195
4/3/17 - 4/28/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Google+ has surpassed Twitter to become the second largest social network next to Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile, and connect with current and potential new contacts. You

Note:

Section

4900295
$195
6/5/17 - 6/30/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Google+ has surpassed Twitter to become the second largest social network next to Facebook. Discover the best ways to use this popular and emerging social media platform to raise your online profile, and connect with current and potential new contacts. You

Note:

Section

4900295
$195
8/7/17 - 9/1/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Take away a practical strategy and techniques for implementing social media for your organization or business. Learn how to create your own private social media using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Then your instructor will help you choose which social media tools are right for your situation, and then integrate them into your web site to develop a social media strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social media into your communication and marketing. Agenda Unit 1. Running a Community and Creating Your Own Social Network Using Ning Online Communities and Creating Your Own Social Network with Ning Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning Unit 2. What Tools to Use for Your Organization What tools and platforms will help get content on the web Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search Unit 3. Integrating Social Platforms into Your Web Site Discovering how web design has changed and what is needed for true integration Understanding elements on web sites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends Developing a Manageable Work Flow Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends - What''s Next or Are We Still Working on Last Year''s Trends? Social Media Policies and Planning For A Crisis Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900296
$195
4/3/17 - 4/28/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Take away a practical strategy and techniques for implementing social media for your organization or business. Learn how to create your own private social media using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Then your instructor will help you choose which social media tools are right for your situation, and then integrate them into your web site to develop a social media strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social media into your communication and marketing. Agenda Unit 1. Running a Community and Creating Your Own Social Network Using Ning Online Communities and Creating Your Own Social Network with Ning Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning Unit 2. What Tools to Use for Your Organization What tools and platforms will help get content on the web Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search Unit 3. Integrating Social Platforms into Your Web Site Discovering how web design has changed and what is needed for true integration Understanding elements on web sites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends Developing a Manageable Work Flow Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends - What''s Next or Are We Still Working on Last Year''s Trends? Social Media Policies and Planning For A Crisis Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900296
$195
6/5/17 - 6/30/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Take away a practical strategy and techniques for implementing social media for your organization or business. Learn how to create your own private social media using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Then your instructor will help you choose which social media tools are right for your situation, and then integrate them into your web site to develop a social media strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social media into your communication and marketing. Agenda Unit 1. Running a Community and Creating Your Own Social Network Using Ning Online Communities and Creating Your Own Social Network with Ning Top 5 Considerations When Starting a Social Network What Goes into Build a Great Social Network What is an online community manager What is Ning and How to Use the Platform Examples of Companies Using Ning Unit 2. What Tools to Use for Your Organization What tools and platforms will help get content on the web Readings on top new tools to consider How to select which tool to use How video fits into online marketing Organizing and collaborating with Google products How to take advantage of mobile and local in applications and search Unit 3. Integrating Social Platforms into Your Web Site Discovering how web design has changed and what is needed for true integration Understanding elements on web sites that increase interaction, engagement, search engines findability Learn best practices for website usability and landing page design Discuss how your sites compare and generate next steps that will improve your business Unit 4: Developing a Manageable Work Flow: Time, Resources, Policies, and Trends Developing a Manageable Work Flow Time and Resources: How do you know where to spend your time? Target Social Media Influencers to Boost Traffic and Sales Is Your Company Ready for Social Media or Are They Holding You Back? Trends - What''s Next or Are We Still Working on Last Year''s Trends? Social Media Policies and Planning For A Crisis Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900296
$195
8/7/17 - 9/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

In today

Note:

Section

4900297
$245
4/3/17 - 4/28/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

In today

Note:

Section

4900297
$245
6/5/17 - 6/30/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

In today

Note:

Section

4900297
$245
8/7/17 - 9/1/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

LinkedIn is the most popular business social network and the website for professionals to network, build business relationships, and provide or receive referrals. Most people rarely get beyond setting up a profile and therefore miss out on all the advanced features that have come to make LinkedIn so popular. Learn how to set-up your personal profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn. Agenda Unit 1 LinkedIn Overview and the Personal Profile How to network online and where LinkedIn fits on the social network continuum Learn what can you do with LinkedIn and where it fits in your business Set your goals for using LinkedIn Discover the basic elements of LinkedIn and how it is different from other networks Set-up your LinkedIn account and create your personal profile Unit 2 Complete and Optimize Your LinkedIn Profile Learn to manage your account settings Build Out Your Profile Customize all your profile element to get noticed and found in search Tips and Tricks that make for a great LinkedIn Profile Unit 3 Communicating and Connecting on LinkedIn How to connect your profile with your contacts and finding strategic contacts Send messages and understand the hidden culture of LinkedIn Discover how to use recommendations and endorsements effectively Join and participate in groups that are important to your professional goals Learn how to communicate with your connections through the activity feed Unit 4 Groups and Business Pages: Hidden Gems of LinkedIn Learn how to run your own group and be a community manager on LinkedIn Discover how to build your company page on LinkedIn Review the paid options for LinkedIn services Final Tips & Additional LinkedIn Features

Note:

Section

4900298
$195
4/3/17 - 4/28/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

LinkedIn is the most popular business social network and the website for professionals to network, build business relationships, and provide or receive referrals. Most people rarely get beyond setting up a profile and therefore miss out on all the advanced features that have come to make LinkedIn so popular. Learn how to set-up your personal profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn. Agenda Unit 1 LinkedIn Overview and the Personal Profile How to network online and where LinkedIn fits on the social network continuum Learn what can you do with LinkedIn and where it fits in your business Set your goals for using LinkedIn Discover the basic elements of LinkedIn and how it is different from other networks Set-up your LinkedIn account and create your personal profile Unit 2 Complete and Optimize Your LinkedIn Profile Learn to manage your account settings Build Out Your Profile Customize all your profile element to get noticed and found in search Tips and Tricks that make for a great LinkedIn Profile Unit 3 Communicating and Connecting on LinkedIn How to connect your profile with your contacts and finding strategic contacts Send messages and understand the hidden culture of LinkedIn Discover how to use recommendations and endorsements effectively Join and participate in groups that are important to your professional goals Learn how to communicate with your connections through the activity feed Unit 4 Groups and Business Pages: Hidden Gems of LinkedIn Learn how to run your own group and be a community manager on LinkedIn Discover how to build your company page on LinkedIn Review the paid options for LinkedIn services Final Tips & Additional LinkedIn Features

Note:

Section

4900298
$195
6/5/17 - 6/30/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

LinkedIn is the most popular business social network and the website for professionals to network, build business relationships, and provide or receive referrals. Most people rarely get beyond setting up a profile and therefore miss out on all the advanced features that have come to make LinkedIn so popular. Learn how to set-up your personal profile so that it gets noticed by others. Discover how LinkedIn can be used to generate leads, recruit new employees, and find new jobs. This class will cover all the intricacies of LinkedIn to help you create, customize, and optimize your presence on LinkedIn. Agenda Unit 1 LinkedIn Overview and the Personal Profile How to network online and where LinkedIn fits on the social network continuum Learn what can you do with LinkedIn and where it fits in your business Set your goals for using LinkedIn Discover the basic elements of LinkedIn and how it is different from other networks Set-up your LinkedIn account and create your personal profile Unit 2 Complete and Optimize Your LinkedIn Profile Learn to manage your account settings Build Out Your Profile Customize all your profile element to get noticed and found in search Tips and Tricks that make for a great LinkedIn Profile Unit 3 Communicating and Connecting on LinkedIn How to connect your profile with your contacts and finding strategic contacts Send messages and understand the hidden culture of LinkedIn Discover how to use recommendations and endorsements effectively Join and participate in groups that are important to your professional goals Learn how to communicate with your connections through the activity feed Unit 4 Groups and Business Pages: Hidden Gems of LinkedIn Learn how to run your own group and be a community manager on LinkedIn Discover how to build your company page on LinkedIn Review the paid options for LinkedIn services Final Tips & Additional LinkedIn Features

Note:

Section

4900298
$195
8/7/17 - 9/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. Agenda Unit 1 What makes these generations different -The transition from the Industrial Age to the Internet Age -How society shapes us -Who are the Boomers? -Who are Xers? -Who is Gen Y? Unit 2 Evolving standards of hard work and success -Knowledge work and the value of time -Time as key to profitability -The focus on outcomes -The problem with meetings -A new type of leadership Unit 3 What motivates generations at work -Monetary and non-monetary rewards -Key role of the

Note:

Section

4900300
$175
4/3/17 - 4/28/17
Online 24/7
Kassia Dellabough
N/A

Register Online for this Class

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. Agenda Unit 1 What makes these generations different -The transition from the Industrial Age to the Internet Age -How society shapes us -Who are the Boomers? -Who are Xers? -Who is Gen Y? Unit 2 Evolving standards of hard work and success -Knowledge work and the value of time -Time as key to profitability -The focus on outcomes -The problem with meetings -A new type of leadership Unit 3 What motivates generations at work -Monetary and non-monetary rewards -Key role of the

Note:

Section

4900300
$175
6/5/17 - 6/30/17
Online 24/7
Kassia Dellabough
N/A

Register Online for this Class

Get an understanding of managing workers in different generations in the workplace. Discover what motivates each generation at work, what incentives they respond to, and what messages they value. Generations X and Y are significantly different than the Boomer generation. Each generation has different expectations and styles of work in the workplace. Come explore the characteristics of the different generations in the workplace. Discover the current motivations of Boomers, Gen Xers and Gen Yers and what messages they value. Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers, and Gen Yers in the workplace. Agenda Unit 1 What makes these generations different -The transition from the Industrial Age to the Internet Age -How society shapes us -Who are the Boomers? -Who are Xers? -Who is Gen Y? Unit 2 Evolving standards of hard work and success -Knowledge work and the value of time -Time as key to profitability -The focus on outcomes -The problem with meetings -A new type of leadership Unit 3 What motivates generations at work -Monetary and non-monetary rewards -Key role of the

Note:

Section

4900300
$175
8/7/17 - 9/1/17
Online 24/7
Kassia Dellabough
N/A

Register Online for this Class

Having a book idea and publishing it is only half the recipe for success. Find out how to get the word out to your target market. Discover the various marketing avenues for your non-fiction business publication or book. Discover new tips for

Note:

Section

4900301
$195
4/3/17 - 4/28/17
Online 24/7
William Draves
N/A

Register Online for this Class

Having a book idea and publishing it is only half the recipe for success. Find out how to get the word out to your target market. Discover the various marketing avenues for your non-fiction business publication or book. Discover new tips for

Note:

Section

4900301
$195
6/5/17 - 6/30/17
Online 24/7
William Draves
N/A

Register Online for this Class

Having a book idea and publishing it is only half the recipe for success. Find out how to get the word out to your target market. Discover the various marketing avenues for your non-fiction business publication or book. Discover new tips for

Note:

Section

4900301
$195
8/7/17 - 9/1/17
Online 24/7
William Draves
N/A

Register Online for this Class

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation. Agenda Unit 1: Introduction to Nonprofit Evaluation & the Logic Model

Note:

Section

4900303
$245
4/3/17 - 4/28/17
Online 24/7
Myia Walsh
N/A

Register Online for this Class

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation. Agenda Unit 1: Introduction to Nonprofit Evaluation & the Logic Model

Note:

Section

4900303
$245
6/5/17 - 6/30/17
Online 24/7
Myia Walsh
N/A

Register Online for this Class

Enhance your understanding of program evaluation within the nonprofit context. Find out how to improve your evaluation planning, data collection, data analysis and data use. Special attention will be paid to the real-world challenges that organizations may face when conducting evaluation, including staff time, costs and reporting evaluation results to funders. By the close of the course, you will have a complete program logic model and evaluation plan ready for implementation. Agenda Unit 1: Introduction to Nonprofit Evaluation & the Logic Model

Note:

Section

4900303
$245
8/7/17 - 9/1/17
Online 24/7
Myia Walsh
N/A

Register Online for this Class

Stress isn

Note:

Section

4900306
$145
4/3/17 - 4/28/17
Online 24/7
Meredith Brown
N/A

Register Online for this Class

Stress isn

Note:

Section

4900306
$145
6/5/17 - 6/30/17
Online 24/7
Meredith Brown
N/A

Register Online for this Class

Stress isn

Note:

Section

4900306
$145
8/7/17 - 9/1/17
Online 24/7
Meredith Brown
N/A

Register Online for this Class

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don

Note:

Section

4900309
$295
4/3/17 - 4/28/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don

Note:

Section

4900309
$295
6/5/17 - 6/30/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don

Note:

Section

4900309
$295
8/7/17 - 9/1/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Agenda Unit 1 Introduction to Finance - The Vocabulary of Finance - The Four Basic Elements of Finance - The Basic Financial Statements Unit 2 Introduction to Accounting -Basic Terminology -The Purpose of Accounting -The Accounting Cycle -Preparing Financial Statements Unit 3 Managing Liabilities -Overview of Liabilities -The Liabilities of a Business - Short-Term Liabilities -Long-Term Liabilities Unit 4 Financial Planning - Overview of Financial Planning -The Importance of Financial Planning -The Business Planning Process

Note:

Section

4900310
$195
4/3/17 - 4/28/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Agenda Unit 1 Introduction to Finance - The Vocabulary of Finance - The Four Basic Elements of Finance - The Basic Financial Statements Unit 2 Introduction to Accounting -Basic Terminology -The Purpose of Accounting -The Accounting Cycle -Preparing Financial Statements Unit 3 Managing Liabilities -Overview of Liabilities -The Liabilities of a Business - Short-Term Liabilities -Long-Term Liabilities Unit 4 Financial Planning - Overview of Financial Planning -The Importance of Financial Planning -The Business Planning Process

Note:

Section

4900310
$195
6/5/17 - 6/30/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step Moving forward with Lean Leadership for HR

Note:

Section

4900312
$245
3/6/17 - 3/31/17
Online 24/7
Sally Schmall
N/A

Register Online for this Class

Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step Moving forward with Lean Leadership for HR

Note:

Section

4900312
$245
5/1/17 - 5/26/17
Online 24/7
Sally Schmall
N/A

Register Online for this Class

Develop the mindset of Lean Operational Excellence, an advanced problem solving approach that facilitates continuous improvement within the organization through the identification and elimination of waste. Lean principles can also be used to streamline processes in the human resource functions such as recruiting, hiring, training, compensating and managing performance. Find out about Lean concepts, tools, and methods with which you can benchmark and assess problems, and lead continuous improvement efforts to resolve them. After taking this course you will have an expanded capacity to facilitate small groups and teams using Lean Process Improvement principles and methodologies to create change within your organization. Agenda Unit 1 Overview of LEAN Principles and Applications An overview of lean history and philosophy Understanding the universal application of lean to Human Resource functions regardless of industry Toyota Practical Problem Solving and A3 Tools A3 problem solving reporting processes Unit 2 LEAN Tools for Lean Human Resources Visual management, 5S, standardized work Other lean tools for HR functions Introduction to value stream mapping (VSM) processes A value stream mapping exercise to apply what you have learned Unit 3 Creating an Effective Business Case for LEAN Initiatives within Your Organization Creating the A3 report or storyboard Using the A3 report as a way to present a logical business case for proposed changes, decisions, and improvements within your organization Developing an A3 report to share with other class members Receiving feedback from peers and instructor Unit 4 Lean Leadership for Human Resources Lean leadership and culture change strategies Successfully implementing lean tools and concepts in your organization Planning to prepare for taking the next step Moving forward with Lean Leadership for HR

Note:

Section

4900312
$245
7/3/17 - 7/28/17
Online 24/7

N/A

Register Online for this Class

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees

Note:

Section

4900314
$295
4/3/17 - 5/26/17
Online 24/7
Sheri Restauri Carson
N/A

Register Online for this Class

Mentoring and coaching have come to be used more frequently in organizations to improve leadership competencies and provide employee support. It has benefits for the employer and employee. Develop skills in the development, implementation, and support of coaching and mentoring programs in your workplace. Take home the much-awaited toolkit you have been searching for to improve your employees

Note:

Section

4900314
$295
6/5/17 - 7/28/17
Online 24/7
Sheri Restauri Carson
N/A

Register Online for this Class

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. Acquire business writing principles that will be good for years to come. Agenda Unit 1 Writing as a Process - Audience, Purpose, and Medium -Outlining for Successful Writing -Organization Models (Choosing a Model that Works) - Principles of Business Communication Unit 2 Written Communication in the Workplace -Writing Reports (formal and informal) -Drafting and Revision -Writing the First Draft -Constructing Openings and Closings that Work Unit 3 Writing a Proposal -Writing for Your Readers -Writing Effective Content - Safeguarding Users -Ethical Considerations Unit 4 Collaborative Writing and Research -Research and Team Writing -Collaborating Across Departments -Working Through Conflict

Note:

Section

4900316
$195
4/3/17 - 4/28/17
Online 24/7
Dionne Felix
N/A

Register Online for this Class

Take away the key practices you need to develop and hone your business writing communication effectively and successfully. Get the best practices for crafting effective, professional business documents. Find out how to avoid grammatical pitfalls. Acquire business writing principles that will be good for years to come. Agenda Unit 1 Writing as a Process - Audience, Purpose, and Medium -Outlining for Successful Writing -Organization Models (Choosing a Model that Works) - Principles of Business Communication Unit 2 Written Communication in the Workplace -Writing Reports (formal and informal) -Drafting and Revision -Writing the First Draft -Constructing Openings and Closings that Work Unit 3 Writing a Proposal -Writing for Your Readers -Writing Effective Content - Safeguarding Users -Ethical Considerations Unit 4 Collaborative Writing and Research -Research and Team Writing -Collaborating Across Departments -Working Through Conflict

Note:

Section

4900316
$195
6/5/17 - 6/30/17
Online 24/7
Dionne Felix
N/A

Register Online for this Class

Cash is arguably the most important factor in business success. Dun & Bradstreet (D&B) reports 90% of all small business failures are due to poor cash flow

Note:

Section

4900317
$195
3/6/17 - 3/31/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Cash is arguably the most important factor in business success. Dun & Bradstreet (D&B) reports 90% of all small business failures are due to poor cash flow

Note:

Section

4900317
$195
5/1/17 - 5/26/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Cash is arguably the most important factor in business success. Dun & Bradstreet (D&B) reports 90% of all small business failures are due to poor cash flow

Note:

Section

4900317
$195
7/3/17 - 7/28/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one-month courses.

Note:

Section

4900319
$495
4/3/17 - 6/30/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. Three one-month courses.

Note:

Section

4900319
$495
6/5/17 - 9/1/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals. Then improve your skills with editing and proofreading. Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings. Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success. Three one-month courses

Note:

Section

4900321
$495
4/3/17 - 6/30/17
Online 24/7
Kathryn Will
N/A

Register Online for this Class

Discover the keys to successful writing for the workplace. Whether you are writing a report, memo, letter or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals. Then improve your skills with editing and proofreading. Finally, discover what good journalists know. Learn how to write a news story, press release or other publicity notice that zings. Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success. Three one-month courses

Note:

Section

4900321
$495
6/5/17 - 9/1/17
Online 24/7

N/A

Register Online for this Class

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization

Note:

Section

4900322
$245
4/3/17 - 5/26/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success. Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization

Note:

Section

4900322
$245
6/5/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home-based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Note:

Section

4900323
$495
4/3/17 - 6/30/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally you will find out how to perform inquiries that will be useful to your business or organization, and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home-based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Note:

Section

4900323
$495
6/5/17 - 9/1/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

Nonprofits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, with our Certificate in NonProfit Administration. You will come away with the best information from instructors who train people in nonprofits.

Note:

Section

4900328
$595
4/3/17 - 6/30/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Nonprofits today need to be run like a business in many respects. You have competition, a need to generate income and a surplus, and staff need to be even more productive. Get the best training on revenue generation for nonprofits, and program evaluation for nonprofits, with our Certificate in NonProfit Administration. You will come away with the best information from instructors who train people in nonprofits.

Note:

Section

4900328
$595
6/5/17 - 9/1/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red. Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations. Three one-month courses

Note:

Section

4900329
$495
4/3/17 - 6/30/17
Online 24/7

N/A

Register Online for this Class

Efficient office operations can mean the difference between success and not-so-much, between being in the black and being in the red. Moving from you and your employees working harder to working smarter, the strategies and benchmarks of office operations increases the productivity of every person in your organization. Position yourself in your organization as the one who knows what to get done, and how to get things done in office operations. Three one-month courses

Note:

Section

4900329
$495
6/5/17 - 9/1/17
Online 24/7
Greg Marsello
N/A

Register Online for this Class

A publication or book can help you expand your business in a way no form of advertising can. Whether you are with a small or large organization this practical certificate is designed to help entrepreneurs, businesses, and organizations self-publish non-fiction to promote and enhance your core business goals such as customer retention and building your brand. Get unique insights into finding your niche and developing customer oriented information that build customer relationships. Find out about self-publishing print publications and books. Then discover how to go about creating, formatting and publishing an eBook. Finally acquire the keys to marketing your print hard copy publication, book or eBook. Most importantly, you will create a marketing plan so you can map out your marketing steps from start to finish.

Note:

Section

4900330
$495
4/3/17 - 6/30/17
Online 24/7
Tim Street
N/A

Register Online for this Class

A publication or book can help you expand your business in a way no form of advertising can. Whether you are with a small or large organization this practical certificate is designed to help entrepreneurs, businesses, and organizations self-publish non-fiction to promote and enhance your core business goals such as customer retention and building your brand. Get unique insights into finding your niche and developing customer oriented information that build customer relationships. Find out about self-publishing print publications and books. Then discover how to go about creating, formatting and publishing an eBook. Finally acquire the keys to marketing your print hard copy publication, book or eBook. Most importantly, you will create a marketing plan so you can map out your marketing steps from start to finish.

Note:

Section

4900330
$495
6/5/17 - 9/1/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

Note:

Section

4900332
$595
4/3/17 - 6/30/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Good communication in the workplace is more important than ever. And critical to your career advancement and success. Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning. Take back a workable conflict management model, along with successful and practical conflict management strategies. Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better work performance. You will be learning from some of our more popular instructors, and taking away new how-to skills that work.

Note:

Section

4900332
$595
6/5/17 - 9/1/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as

Note:

Section

4900333
$245
3/6/17 - 3/31/17
Online 24/7
Sally Schmall
N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as

Note:

Section

4900333
$245
5/1/17 - 5/26/17
Online 24/7

N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as

Note:

Section

4900333
$245
7/3/17 - 7/28/17
Online 24/7
Sally Schmall
N/A

Register Online for this Class

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. Agenda Unit 1 Understanding Conflict - Definition of conflict. - The up side of conflict. - Describe performance expectations related to conflict. Unit 2 Understanding the Conflict Management Model -Using the model -Dialog for a conflict conversation -When to take action and address a conflict situation Unit 3 Conflict Management Case Studies -Review of real world cases -Analyze and evaluate the cases Unit 4 Strategies for success -Creating a standard of performance -Creating your own dialog -Applying the model

Note:

Section

4900334
$245
4/3/17 - 4/28/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. Agenda Unit 1 Understanding Conflict - Definition of conflict. - The up side of conflict. - Describe performance expectations related to conflict. Unit 2 Understanding the Conflict Management Model -Using the model -Dialog for a conflict conversation -When to take action and address a conflict situation Unit 3 Conflict Management Case Studies -Review of real world cases -Analyze and evaluate the cases Unit 4 Strategies for success -Creating a standard of performance -Creating your own dialog -Applying the model

Note:

Section

4900334
$245
6/5/17 - 6/30/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up-to-date on cyber security basics and fundamentals. Designed for non-technical managers, directors and others in the workplace, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. Agenda Unit 1. Introduction to Cyber Security -What does ''Cyber Security'' mean? -Brief history and evolution -Commonly used Cyber Security terms and their meaning -Cyber terrorism Unit 2. Threats and Vulnerabilities -Viruses, malware and spyware -Vulnerability Management 101 -Detection and Remediation Unit 3. Information Assurance - Staying safe -Enterprise Risk Management -Common Attacks -Technical Controls -Firewalls and encryption Unit 4. Disaster recover planning -Intrusion Detection/Prevention -Basic security architecture -Introductory forensics -Recovering data

Note:

Section

4900338
$245
3/6/17 - 3/31/17
Online 24/7
Stan Waddell
N/A

Register Online for this Class

Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up-to-date on cyber security basics and fundamentals. Designed for non-technical managers, directors and others in the workplace, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. Agenda Unit 1. Introduction to Cyber Security -What does ''Cyber Security'' mean? -Brief history and evolution -Commonly used Cyber Security terms and their meaning -Cyber terrorism Unit 2. Threats and Vulnerabilities -Viruses, malware and spyware -Vulnerability Management 101 -Detection and Remediation Unit 3. Information Assurance - Staying safe -Enterprise Risk Management -Common Attacks -Technical Controls -Firewalls and encryption Unit 4. Disaster recover planning -Intrusion Detection/Prevention -Basic security architecture -Introductory forensics -Recovering data

Note:

Section

4900338
$245
5/1/17 - 5/26/17
Online 24/7
Stan Waddell
N/A

Register Online for this Class

Cyber security issues are all around us and reach nearly every part of our business and work, from online banking and education to Facebook and Wi-Fi. Finally, you can get up-to-date on cyber security basics and fundamentals. Designed for non-technical managers, directors and others in the workplace, you will find out about threats and vulnerabilities, safeguards, common attacks, viruses, malware and spyware, disaster recover planning, intrusion detection/prevention, basic security architecture, introductory forensics, and cyber terrorism. At the end of this course, you will have the knowledge needed to practice safer computing and safeguard your business and work information. Agenda Unit 1. Introduction to Cyber Security -What does ''Cyber Security'' mean? -Brief history and evolution -Commonly used Cyber Security terms and their meaning -Cyber terrorism Unit 2. Threats and Vulnerabilities -Viruses, malware and spyware -Vulnerability Management 101 -Detection and Remediation Unit 3. Information Assurance - Staying safe -Enterprise Risk Management -Common Attacks -Technical Controls -Firewalls and encryption Unit 4. Disaster recover planning -Intrusion Detection/Prevention -Basic security architecture -Introductory forensics -Recovering data

Note:

Section

4900338
$245
7/3/17 - 7/28/17
Online 24/7
Stan Waddell
N/A

Register Online for this Class

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Agenda Unit 1 Copywriting Essentials How to tell the difference between bad copy and good copy The art of the perfect sentence Developing your message Crafting your document roadmap Adapting your style to the audience and message Unit 2 Getting to the Point Clarity and brevity: Less is more Active vs. Passive Voice Cutting the clutter Using concrete examples and avoiding unwarranted superlatives Unit 3 Self Editing Leaving yourself time for revisions Avoiding common grammar mistakes and punctuation pitfalls Subject, verb and object agreement Fact checking The benefits of having an in-house style guide Unit 4 Creating Attention-grabbing Press Releases Writing benefit-driven copy Setting the right tone Language to use and language to avoid Writing a great headline

Note:

Section

4900344
$195
3/6/17 - 3/31/17
Online 24/7
Kathryn Will
N/A

Register Online for this Class

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Agenda Unit 1 Copywriting Essentials How to tell the difference between bad copy and good copy The art of the perfect sentence Developing your message Crafting your document roadmap Adapting your style to the audience and message Unit 2 Getting to the Point Clarity and brevity: Less is more Active vs. Passive Voice Cutting the clutter Using concrete examples and avoiding unwarranted superlatives Unit 3 Self Editing Leaving yourself time for revisions Avoiding common grammar mistakes and punctuation pitfalls Subject, verb and object agreement Fact checking The benefits of having an in-house style guide Unit 4 Creating Attention-grabbing Press Releases Writing benefit-driven copy Setting the right tone Language to use and language to avoid Writing a great headline

Note:

Section

4900344
$195
5/1/17 - 5/26/17
Online 24/7
Kathryn Will
N/A

Register Online for this Class

Whether you are sending out a press release, communicating internally with a memo or promoting your own skills on LinkedIn, strong writing skills are the key to success. Come away with the tools and techniques you need to improve your copywriting skills and learn how to avoid the common writing mistakes that can hold you back. Agenda Unit 1 Copywriting Essentials How to tell the difference between bad copy and good copy The art of the perfect sentence Developing your message Crafting your document roadmap Adapting your style to the audience and message Unit 2 Getting to the Point Clarity and brevity: Less is more Active vs. Passive Voice Cutting the clutter Using concrete examples and avoiding unwarranted superlatives Unit 3 Self Editing Leaving yourself time for revisions Avoiding common grammar mistakes and punctuation pitfalls Subject, verb and object agreement Fact checking The benefits of having an in-house style guide Unit 4 Creating Attention-grabbing Press Releases Writing benefit-driven copy Setting the right tone Language to use and language to avoid Writing a great headline

Note:

Section

4900344
$195
7/3/17 - 7/28/17
Online 24/7
Kathryn Will
N/A

Register Online for this Class

Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business. Agenda Unit 1 What is an Entrepreneur? Checklist For Going Into Business Are You A Potential Entrepreneur? Success, Self-Esteem and Goals Brainstorming Business Ideas Unit 2 As You Start Your Business Selecting A Legal Structure Licensing And Registrations Planning Your Business Unit 3 Using Technology The Essential Eleven Computer Skills Marketing Strategies Internet Opportunities Unit 4 Managing Your Business Financial Statements Record Keeping And Taxes Grants And Government Programs

Note:

Section

4900346
$195
4/3/17 - 4/28/17
Online 24/7
Conrad Brian Law
N/A

Register Online for this Class

Starting a business is something that all of us have thought about at one time or another. Everyone wants to be their own boss. Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur. At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business. Agenda Unit 1 What is an Entrepreneur? Checklist For Going Into Business Are You A Potential Entrepreneur? Success, Self-Esteem and Goals Brainstorming Business Ideas Unit 2 As You Start Your Business Selecting A Legal Structure Licensing And Registrations Planning Your Business Unit 3 Using Technology The Essential Eleven Computer Skills Marketing Strategies Internet Opportunities Unit 4 Managing Your Business Financial Statements Record Keeping And Taxes Grants And Government Programs

Note:

Section

4900346
$195
6/5/17 - 6/30/17
Online 24/7
Conrad Brian Law
N/A

Register Online for this Class

Finance is key to entrepreneurial success. The lack of financial knowledge about business and business start-ups is also one of the leading causes of failure for entrepreneurial ventures. As an entrepreneur, you have limited time, and you certainly have limited resources. So knowing where to put your valuable time, and your limited resources, is critical to the success of your new venture. You will start by gaining a deeper knowledge of the financial concepts and accounting processes used in most businesses. You will take back practical techniques that will increase your effectiveness and entrepreneurial success. And you will get an understanding of the seven steps in the accounting cycle and how to use financial information in decision making. You will come away with the knowledge to analyze resource allocation and evaluate financial performance. Then discover the keys to managing cash. Cash is arguably the most important factor in new business success. Dun & Bradstreet (D&B) reports 90% of all small business failures are due to poor cash flow. As an entrepreneur, you will find out how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, you will explore potential debt and equity sources of funds to help support your entrepreneurial work and create a financially successful venture. Find out where business start-up money comes from, and ways to get it. After successfully completing the Entrepreneurial Finance Certificate, you will have exponentially increased your knowledge about entrepreneurial finance, and how to maximize the chances of success and minimize the risks for your new venture. Three one-month online courses

Note:

Section

4900347
$495
4/3/17 - 6/30/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

Finance is key to entrepreneurial success. The lack of financial knowledge about business and business start-ups is also one of the leading causes of failure for entrepreneurial ventures. As an entrepreneur, you have limited time, and you certainly have limited resources. So knowing where to put your valuable time, and your limited resources, is critical to the success of your new venture. You will start by gaining a deeper knowledge of the financial concepts and accounting processes used in most businesses. You will take back practical techniques that will increase your effectiveness and entrepreneurial success. And you will get an understanding of the seven steps in the accounting cycle and how to use financial information in decision making. You will come away with the knowledge to analyze resource allocation and evaluate financial performance. Then discover the keys to managing cash. Cash is arguably the most important factor in new business success. Dun & Bradstreet (D&B) reports 90% of all small business failures are due to poor cash flow. As an entrepreneur, you will find out how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, you will explore potential debt and equity sources of funds to help support your entrepreneurial work and create a financially successful venture. Find out where business start-up money comes from, and ways to get it. After successfully completing the Entrepreneurial Finance Certificate, you will have exponentially increased your knowledge about entrepreneurial finance, and how to maximize the chances of success and minimize the risks for your new venture. Three one-month online courses

Note:

Section

4900347
$495
6/5/17 - 9/1/17
Online 24/7

N/A

Register Online for this Class

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans. Then take home a step-by-step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand. At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.

Note:

Section

4900348
$495
4/3/17 - 6/30/17
Online 24/7
Conrad Brian Law
N/A

Register Online for this Class

Boost your chances of success for your new or small business and reduce your risks. Get the latest on planning your business, brainstorming business ideas and a checklist for going into business. Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans. Then take home a step-by-step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand. At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.

Note:

Section

4900348
$495
6/5/17 - 9/1/17
Online 24/7
Conrad Brian Law
N/A

Register Online for this Class

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are Having fun

Note:

Section

4900352
$145
3/6/17 - 3/31/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are Having fun

Note:

Section

4900352
$145
5/1/17 - 5/26/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You''ll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success. Agenda Unit 1: Understanding Your Customer Why customer service is important Knowing your customer Customers are constantly evaluating you Basic customer service skills you may not have thought of Unit 2: Setting Customer Expectations Analyzing customer contacts Developing internal customer targets How to easily exceed your customers'' expectations Unit 3: Developing Effective Processes What is working for your customers Re-engineering your process Ways to give the best information Handling complaints Unit 4: Marking Customer Service Extraordinary Tweaking the customer''s experience Telling the world how great you are Having fun

Note:

Section

4900352
$145
7/3/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Find out what goes on behind the scenes on Facebook Pages and how to increase the chances that your message is seen and acted on. Discover new tools and proven techniques to increase business and expand your reach. Discuss how to adapt your marketing message for the Facebook platform and how to integrate Facebook across all marketing areas. This is an advanced class and assumes you have started a Page on Facebook and have some basic knowledge of the platform. It includes the most current updates Facebook has made to Pages. Agenda Unit 1. Designing Your Facebook Page to Be a Marketing Platform Optimize Facebook''s settings and features to improve branding and find-ability Learn how to use the Admin Panel and how to navigate around your Page as your Brand and as your Personal Profile. Discover applications and design strategy that are necessary to get the most out of your Page Learn how customized applications are developed and what they can do to increase business and fans Discuss case studies and update your Facebook marketing strategy to fit your business goals Unit 2. Sharing Content on Your Page that Increases Brand Engagement Understand the elements in the share bar and how to more effectively use them: status, photos, links, tagging, etc. Discover top sources for Page content that increases engagement and grows your fan base Develop your own editorial calendar and learn if a team approach to posting and responding will work Learn to analyze the content with Insights and analytics and discover what keeps people coming back to your page Unit 3. Engaging with People on Facebook for Marketing and Customer Service Learn how Facebook decides which of your messages makes it into your fan''s timeline Discover why engagement is so critical and how to get your fans involved in promoting your business Understand how to effectively respond and moderate posts that are positive as well as negative Discuss critical social media policies and strategies to have in place so you don''t get blocked or disabled or hated by your fans Unit 4. Promoting and Advertising Techniques to Increase Business and Expand Your Reach Learn how to use Facebook Advertising and decide if it will work for your business goals Discuss different types of promotions brands use to drive people to their Page Discover the various types of social plug-ins that will help you bring your Facebook message to a wider audience on the web Re-thinking your Facebook strategy now that you have gone through the class Create a professional development plan to continue learning once the class end Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900353
$245
3/6/17 - 3/31/17
Online 24/7
Nicole Siscaretti
N/A

Register Online for this Class

Find out what goes on behind the scenes on Facebook Pages and how to increase the chances that your message is seen and acted on. Discover new tools and proven techniques to increase business and expand your reach. Discuss how to adapt your marketing message for the Facebook platform and how to integrate Facebook across all marketing areas. This is an advanced class and assumes you have started a Page on Facebook and have some basic knowledge of the platform. It includes the most current updates Facebook has made to Pages. Agenda Unit 1. Designing Your Facebook Page to Be a Marketing Platform Optimize Facebook''s settings and features to improve branding and find-ability Learn how to use the Admin Panel and how to navigate around your Page as your Brand and as your Personal Profile. Discover applications and design strategy that are necessary to get the most out of your Page Learn how customized applications are developed and what they can do to increase business and fans Discuss case studies and update your Facebook marketing strategy to fit your business goals Unit 2. Sharing Content on Your Page that Increases Brand Engagement Understand the elements in the share bar and how to more effectively use them: status, photos, links, tagging, etc. Discover top sources for Page content that increases engagement and grows your fan base Develop your own editorial calendar and learn if a team approach to posting and responding will work Learn to analyze the content with Insights and analytics and discover what keeps people coming back to your page Unit 3. Engaging with People on Facebook for Marketing and Customer Service Learn how Facebook decides which of your messages makes it into your fan''s timeline Discover why engagement is so critical and how to get your fans involved in promoting your business Understand how to effectively respond and moderate posts that are positive as well as negative Discuss critical social media policies and strategies to have in place so you don''t get blocked or disabled or hated by your fans Unit 4. Promoting and Advertising Techniques to Increase Business and Expand Your Reach Learn how to use Facebook Advertising and decide if it will work for your business goals Discuss different types of promotions brands use to drive people to their Page Discover the various types of social plug-ins that will help you bring your Facebook message to a wider audience on the web Re-thinking your Facebook strategy now that you have gone through the class Create a professional development plan to continue learning once the class end Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900353
$245
5/1/17 - 5/26/17
Online 24/7
Nicole Siscaretti
N/A

Register Online for this Class

Find out what goes on behind the scenes on Facebook Pages and how to increase the chances that your message is seen and acted on. Discover new tools and proven techniques to increase business and expand your reach. Discuss how to adapt your marketing message for the Facebook platform and how to integrate Facebook across all marketing areas. This is an advanced class and assumes you have started a Page on Facebook and have some basic knowledge of the platform. It includes the most current updates Facebook has made to Pages. Agenda Unit 1. Designing Your Facebook Page to Be a Marketing Platform Optimize Facebook''s settings and features to improve branding and find-ability Learn how to use the Admin Panel and how to navigate around your Page as your Brand and as your Personal Profile. Discover applications and design strategy that are necessary to get the most out of your Page Learn how customized applications are developed and what they can do to increase business and fans Discuss case studies and update your Facebook marketing strategy to fit your business goals Unit 2. Sharing Content on Your Page that Increases Brand Engagement Understand the elements in the share bar and how to more effectively use them: status, photos, links, tagging, etc. Discover top sources for Page content that increases engagement and grows your fan base Develop your own editorial calendar and learn if a team approach to posting and responding will work Learn to analyze the content with Insights and analytics and discover what keeps people coming back to your page Unit 3. Engaging with People on Facebook for Marketing and Customer Service Learn how Facebook decides which of your messages makes it into your fan''s timeline Discover why engagement is so critical and how to get your fans involved in promoting your business Understand how to effectively respond and moderate posts that are positive as well as negative Discuss critical social media policies and strategies to have in place so you don''t get blocked or disabled or hated by your fans Unit 4. Promoting and Advertising Techniques to Increase Business and Expand Your Reach Learn how to use Facebook Advertising and decide if it will work for your business goals Discuss different types of promotions brands use to drive people to their Page Discover the various types of social plug-ins that will help you bring your Facebook message to a wider audience on the web Re-thinking your Facebook strategy now that you have gone through the class Create a professional development plan to continue learning once the class end Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900353
$245
7/3/17 - 7/28/17
Online 24/7
Nicole Siscaretti
N/A

Register Online for this Class

Recently we have seen an upsurge of individuals claiming bullying in the workplace. The phenomenon of females being bullied by other females has been discussed in recent years in the media but little has been done to combat or try to deal with the problem. Both females and males need to understand about relational aggression in the workplace. This course is designed to not only help you understand this growing issue but to also help you to not become a victim of perpetrator of workplace bullying. Agenda Unit 1 What is workplace bullying What constitutes workplace bullying and what are some examples How is workplace bullying different than harassment? Learn how to identify the specific traits that bullies possess Unit 2 An Introduction to relational aggression vs. the schoolyard bully covert vs. overt bullying gender differences how media and society contribute Unit 3 Demographics Statistics Health effects How race and culture may play a role Unit 4 Resolving the problem Strategies to cope with the problem How to address the issue Who to talk to Resources

Note:

Section

4900354
$195
4/3/17 - 4/28/17
Online 24/7
Erika Holiday
N/A

Register Online for this Class

Recently we have seen an upsurge of individuals claiming bullying in the workplace. The phenomenon of females being bullied by other females has been discussed in recent years in the media but little has been done to combat or try to deal with the problem. Both females and males need to understand about relational aggression in the workplace. This course is designed to not only help you understand this growing issue but to also help you to not become a victim of perpetrator of workplace bullying. Agenda Unit 1 What is workplace bullying What constitutes workplace bullying and what are some examples How is workplace bullying different than harassment? Learn how to identify the specific traits that bullies possess Unit 2 An Introduction to relational aggression vs. the schoolyard bully covert vs. overt bullying gender differences how media and society contribute Unit 3 Demographics Statistics Health effects How race and culture may play a role Unit 4 Resolving the problem Strategies to cope with the problem How to address the issue Who to talk to Resources

Note:

Section

4900354
$195
6/5/17 - 6/30/17
Online 24/7
Erika Holiday
N/A

Register Online for this Class

A book can help you expand your business in the way no form of advertising can. This practical course is designed to help entrepreneurs, businesses, and organizations self-publish as well as gain a complete understanding of this often complicated marketplace. Learn how to understand your publishing options and how to select the best pathways given your business and personal objectives. You will learn how to work with print-on-demand (POD) companies that print books in small quantities economically. All participants will gain an understanding of the decision-making framework and what factors drive decisions in self-publishing. Agenda Unit 1 Self-publishing overview and today

Note:

Section

4900358
$195
4/3/17 - 4/28/17
Online 24/7
William Draves
N/A

Register Online for this Class

A book can help you expand your business in the way no form of advertising can. This practical course is designed to help entrepreneurs, businesses, and organizations self-publish as well as gain a complete understanding of this often complicated marketplace. Learn how to understand your publishing options and how to select the best pathways given your business and personal objectives. You will learn how to work with print-on-demand (POD) companies that print books in small quantities economically. All participants will gain an understanding of the decision-making framework and what factors drive decisions in self-publishing. Agenda Unit 1 Self-publishing overview and today

Note:

Section

4900358
$195
6/5/17 - 6/30/17
Online 24/7
William Draves
N/A

Register Online for this Class

With over 100 million users, Instagram is a marketing gold mine. Discover ways to have your audience generate excellent content for you. Build your community while doing it. Learn how to make hashtags work for you, how to make and keep your followers happy and how a small input can cause exponential growth. We''ll also explore Dos and Don''ts of Instagram to get you on the fast track to success. Make the most of Instagram and lead your business to unending exposure. An Android or iOS device is needed to take full advantage of the exercises in this class. Agenda Unit 1 Setting Up For Success Basic functions of Instagram including tips on shooting photos using the Instagram app How to edit and enhance photos taken with Instagram Forming a voice for an Instagram account in alignment your overall marketing and business goals Getting the attention of your target audience Building a strong social plan to reach your goals Case studies of commercial & individual Instagram accounts Unit 2 Creative Content Telling the story through pictures Types of photos to post - your own and others Exploring Photo Challenges The perfect Giveaway formula Creative ways businesses are using Instagram Unit 3 Engaging & Building Your Community Spotlight on your community & others How small input can cause exponential growth How to make hashtags work for you Starting your own hashtags with purpose Business case studies and best practices for community engagement Unit 4 Dos & Don

Note:

Section

4900363
$195
4/3/17 - 4/28/17
Online 24/7
Nicole Siscaretti
N/A

Register Online for this Class

With over 100 million users, Instagram is a marketing gold mine. Discover ways to have your audience generate excellent content for you. Build your community while doing it. Learn how to make hashtags work for you, how to make and keep your followers happy and how a small input can cause exponential growth. We''ll also explore Dos and Don''ts of Instagram to get you on the fast track to success. Make the most of Instagram and lead your business to unending exposure. An Android or iOS device is needed to take full advantage of the exercises in this class. Agenda Unit 1 Setting Up For Success Basic functions of Instagram including tips on shooting photos using the Instagram app How to edit and enhance photos taken with Instagram Forming a voice for an Instagram account in alignment your overall marketing and business goals Getting the attention of your target audience Building a strong social plan to reach your goals Case studies of commercial & individual Instagram accounts Unit 2 Creative Content Telling the story through pictures Types of photos to post - your own and others Exploring Photo Challenges The perfect Giveaway formula Creative ways businesses are using Instagram Unit 3 Engaging & Building Your Community Spotlight on your community & others How small input can cause exponential growth How to make hashtags work for you Starting your own hashtags with purpose Business case studies and best practices for community engagement Unit 4 Dos & Don

Note:

Section

4900363
$195
6/5/17 - 6/30/17
Online 24/7
Nicole Siscaretti
N/A

Register Online for this Class

Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you

Note:

Section

4900364
$195
3/6/17 - 3/31/17
Online 24/7
Mary Dereshiwsky
N/A

Register Online for this Class

Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you

Note:

Section

4900364
$195
5/1/17 - 5/26/17
Online 24/7
Mary Dereshiwsky
N/A

Register Online for this Class

Many of your business decisions involve comparing groups for differences. For example, would men and women prefer different product features? In addition, you may look at relationships between variables. Does product recognition relate to subsequent product purchase? This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships. In addition, you

Note:

Section

4900364
$195
7/3/17 - 7/28/17
Online 24/7
Mary Dereshiwsky
N/A

Register Online for this Class

3D printing has been hailed as a solution to all manufacturing problems. Obviously that is exaggerated, but what is it good for, and when is traditional manufacturing still the better choice? In this course you will learn how to separate the real promise of the technology from the hype, and understand the workflow for a consumer-level 3D printer. You will become familiar with some typical online databases of objects available to print, and get a bit of experience with free or open-source software for all stages of the process. This class will be primarily focused to introduce you to the tools of the open 3D printer ecosystem, but the principles will apply to consumer 3D printers in general.

Note:

Section

4900366
$195
4/3/17 - 4/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

3D printing has been hailed as a solution to all manufacturing problems. Obviously that is exaggerated, but what is it good for, and when is traditional manufacturing still the better choice? In this course you will learn how to separate the real promise of the technology from the hype, and understand the workflow for a consumer-level 3D printer. You will become familiar with some typical online databases of objects available to print, and get a bit of experience with free or open-source software for all stages of the process. This class will be primarily focused to introduce you to the tools of the open 3D printer ecosystem, but the principles will apply to consumer 3D printers in general.

Note:

Section

4900366
$195
6/5/17 - 6/30/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Arduino. 3D printing. Wearable tech. Your students or your kids may be talking about these things, but what is all this stuff, and how can you keep up and try to get ahead of them? This class will survey the core technologies found in makerspaces and give you a start in understanding what you will need to learn to create awesome technology projects. You will also learn how to find and sort through the many free resources online. Agenda Unit 1: What are maker technologies? -Why did shop class go away? -The maker movement philosophy of learning iteratively -What a makerspace is, and considerations when planning one. -Technologies that you will learn about in this class -What makes a project easy, intermediate or hard. Unit 2: 3D printing -What is 3D printing? -What can it do? -The process of using a 3D printer (modeling, slicing, printing) -Related technologies: 3D scanners, laser cutters, vinyl cutters -Where to learn more Unit 3: Basics of maker electronics: hardware -Open-source standards -Definitions: resistors, capacitors, LEDs, Ohm

Note:

Section

4900367
$245
4/3/17 - 4/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Arduino. 3D printing. Wearable tech. Your students or your kids may be talking about these things, but what is all this stuff, and how can you keep up and try to get ahead of them? This class will survey the core technologies found in makerspaces and give you a start in understanding what you will need to learn to create awesome technology projects. You will also learn how to find and sort through the many free resources online. Agenda Unit 1: What are maker technologies? -Why did shop class go away? -The maker movement philosophy of learning iteratively -What a makerspace is, and considerations when planning one. -Technologies that you will learn about in this class -What makes a project easy, intermediate or hard. Unit 2: 3D printing -What is 3D printing? -What can it do? -The process of using a 3D printer (modeling, slicing, printing) -Related technologies: 3D scanners, laser cutters, vinyl cutters -Where to learn more Unit 3: Basics of maker electronics: hardware -Open-source standards -Definitions: resistors, capacitors, LEDs, Ohm

Note:

Section

4900367
$245
6/5/17 - 6/30/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Arduino. 3D printing. Wearable tech. Your students or your kids may be talking about these things, but what is all this stuff, and how can you keep up and try to get ahead of them? This class will survey the core technologies found in makerspaces and give you a start in understanding what you will need to learn to create awesome technology projects. You will also learn how to find and sort through the many free resources online. Agenda Unit 1: What are maker technologies? -Why did shop class go away? -The maker movement philosophy of learning iteratively -What a makerspace is, and considerations when planning one. -Technologies that you will learn about in this class -What makes a project easy, intermediate or hard. Unit 2: 3D printing -What is 3D printing? -What can it do? -The process of using a 3D printer (modeling, slicing, printing) -Related technologies: 3D scanners, laser cutters, vinyl cutters -Where to learn more Unit 3: Basics of maker electronics: hardware -Open-source standards -Definitions: resistors, capacitors, LEDs, Ohm

Note:

Section

4900367
$245
8/7/17 - 9/1/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. This course will give you a basic understanding of how to analyze data in a business setting. Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey. Agenda Unit 1 Understanding Data Identify sources of Data Discover methods of Collecting Data Examine Quantitative Data Examine Qualitative Data Unit 2 Processing Data Introduction to Statistics Determine the Appropriate Statistical Method for use in various scenarios Identify methods of Sorting and Filtering Data Categorize Data Unit 3 Analyzing Data Discuss Probability and the Normal Distribution Perform Trend Analysis Perform Breakeven Analysis Understand basic Statistical Modelling Unit 4 Interpreting and Presenting Results Design Professional-looking Tables Generate Effective Charts Create Pivot Tables and Pivot Charts Compile a Dashboard for Management

Note:

Section

4900368
$195
4/3/17 - 4/28/17
Online 24/7
John Rutledge
N/A

Register Online for this Class

Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. This course will give you a basic understanding of how to analyze data in a business setting. Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey. Agenda Unit 1 Understanding Data Identify sources of Data Discover methods of Collecting Data Examine Quantitative Data Examine Qualitative Data Unit 2 Processing Data Introduction to Statistics Determine the Appropriate Statistical Method for use in various scenarios Identify methods of Sorting and Filtering Data Categorize Data Unit 3 Analyzing Data Discuss Probability and the Normal Distribution Perform Trend Analysis Perform Breakeven Analysis Understand basic Statistical Modelling Unit 4 Interpreting and Presenting Results Design Professional-looking Tables Generate Effective Charts Create Pivot Tables and Pivot Charts Compile a Dashboard for Management

Note:

Section

4900368
$195
6/5/17 - 6/30/17
Online 24/7
John Rutledge
N/A

Register Online for this Class

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. By completing this course, you can take the first steps into understanding game design, and how it can be applied in your field. Agenda Unit 1 What Makes a Game? - Practical Definition for Game -The Anatomy of a Game -Games and Play -Different Types of Games Unit 2 Essentials of Design -Getting Beyond a Game Idea -Game Verbs and Game Mechanics -Documentation -Test Early, Test Often Unit 3 Game Design: Solo and in Teams -Defining Development Needs -Roles in Game Design -Finding Design and Development Partners Unit 4 Serious Games & Gamification -Games Beyond Entertainment -Designing ''Serious'' Games -Gamification -Designing Gamification Systems

Note:

Section

4900369
$245
4/3/17 - 4/28/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. By completing this course, you can take the first steps into understanding game design, and how it can be applied in your field. Agenda Unit 1 What Makes a Game? - Practical Definition for Game -The Anatomy of a Game -Games and Play -Different Types of Games Unit 2 Essentials of Design -Getting Beyond a Game Idea -Game Verbs and Game Mechanics -Documentation -Test Early, Test Often Unit 3 Game Design: Solo and in Teams -Defining Development Needs -Roles in Game Design -Finding Design and Development Partners Unit 4 Serious Games & Gamification -Games Beyond Entertainment -Designing ''Serious'' Games -Gamification -Designing Gamification Systems

Note:

Section

4900369
$245
6/5/17 - 6/30/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

In today

Note:

Section

4900372
$195
4/3/17 - 4/28/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

In today

Note:

Section

4900372
$195
6/5/17 - 6/30/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

Get involved in the move from in-person to online communication. Learn what social media are and their role in your business and personal life. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Let your instructor guide your exploration of Facebook and YouTube. For anyone interested in social media. Agenda Unit 1: How Marketing has Changed and Where Social Networks Fit? How is marketing changing? Who is your customer & where are they online? What role does content play? What are the trends on the horizon? Unit 2: Where to Start? Strategy, Listening, & Accounts Start with a plan: Developing a social media marketing strategy. Where does listening & engagement fit into strategy? Learning to use some basic tools How are organizations are using social media? Unit 3: What Do Social Networks Fit in Your Business? General overview of social sites that may fit your marketing goals. Where are your customers and how are they using social media? How to set up social network profiles? Can you measure the return on your investment? Unit 4: Using Facebook to Promote Your Brand and Engage Your Customers The Basics of Facebook: Personal & Business Applications How to Set-up Your Facebook Page Using Content and Posts to Boost Engagement Case Studies on How Busine Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900373
$195
4/3/17 - 4/28/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Get involved in the move from in-person to online communication. Learn what social media are and their role in your business and personal life. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Let your instructor guide your exploration of Facebook and YouTube. For anyone interested in social media. Agenda Unit 1: How Marketing has Changed and Where Social Networks Fit? How is marketing changing? Who is your customer & where are they online? What role does content play? What are the trends on the horizon? Unit 2: Where to Start? Strategy, Listening, & Accounts Start with a plan: Developing a social media marketing strategy. Where does listening & engagement fit into strategy? Learning to use some basic tools How are organizations are using social media? Unit 3: What Do Social Networks Fit in Your Business? General overview of social sites that may fit your marketing goals. Where are your customers and how are they using social media? How to set up social network profiles? Can you measure the return on your investment? Unit 4: Using Facebook to Promote Your Brand and Engage Your Customers The Basics of Facebook: Personal & Business Applications How to Set-up Your Facebook Page Using Content and Posts to Boost Engagement Case Studies on How Busine Requirements Internet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900373
$195
6/5/17 - 6/30/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. Agenda Unit 1 Understand Service Matters Longevity and Loyalty Cost of a Lost Customer Engage Your Customer Unit 2 Listen to Your Customer Active Listening Avoid Improper Listening The Power of Feedback Unit 3 Web Sites and Electronic Communication Web-Based Customer Service Disadvantages of Web-Based Customer Service Evaluate Your Web-Based Customer Service Unit 4 Customer Turnoffs Exceed customer expectations Recognize and categorize customer turnoffs Deal with customer expectations and turnoffs

Note:

Section

4900374
$145
4/3/17 - 4/28/17
Online 24/7
Nanette Sanders-Cobb
N/A

Register Online for this Class

Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous. Agenda Unit 1 Understand Service Matters Longevity and Loyalty Cost of a Lost Customer Engage Your Customer Unit 2 Listen to Your Customer Active Listening Avoid Improper Listening The Power of Feedback Unit 3 Web Sites and Electronic Communication Web-Based Customer Service Disadvantages of Web-Based Customer Service Evaluate Your Web-Based Customer Service Unit 4 Customer Turnoffs Exceed customer expectations Recognize and categorize customer turnoffs Deal with customer expectations and turnoffs

Note:

Section

4900374
$145
6/5/17 - 6/30/17
Online 24/7
Nanette Sanders-Cobb
N/A

Register Online for this Class

You can improve your value to your organization and serve your organization better by recognizing some of the legal issues that work organizations face on a regular basis. For non-lawyers in a variety of work environments, you will find out what you should know, and when to consult a lawyer. After completing this course, you will better understand legal issues in the workplace, know when your organization needs to consult a lawyer, and have the knowledge to better serve your organization and work with lawyers. Agenda Unit 1 Understanding Legal Documents -Common legal terms -Why lawyers write the way they do -Overview of regulations and how to find them -Contracts, when they generally happen Unit 2 Do I need a lawyer? -What types of things can I handle myself? -Copyrights, business formations, claims -Non-lawyer document preparation -Lawyer fee structures Unit 3 Intellectual property -What

Note:

Section

4900375
$195
4/3/17 - 4/28/17
Online 24/7
Melissa Meyer
N/A

Register Online for this Class

You can improve your value to your organization and serve your organization better by recognizing some of the legal issues that work organizations face on a regular basis. For non-lawyers in a variety of work environments, you will find out what you should know, and when to consult a lawyer. After completing this course, you will better understand legal issues in the workplace, know when your organization needs to consult a lawyer, and have the knowledge to better serve your organization and work with lawyers. Agenda Unit 1 Understanding Legal Documents -Common legal terms -Why lawyers write the way they do -Overview of regulations and how to find them -Contracts, when they generally happen Unit 2 Do I need a lawyer? -What types of things can I handle myself? -Copyrights, business formations, claims -Non-lawyer document preparation -Lawyer fee structures Unit 3 Intellectual property -What

Note:

Section

4900375
$195
6/5/17 - 6/30/17
Online 24/7
Melissa Meyer
N/A

Register Online for this Class

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence. Agenda Unit 1 Fundamentals of Management - How to determine, set, and communicate job expectations - Linking employee behaviors to performance - Describing performance expectations - Increasing employee commitment and pride and evaluate performance Unit 2 Employee Engagement -Motivating and engaging employees to get the job done -Tools and techniques to increase employee buy-in and commitment -How to communicate with employees and get them involved and engaged in their own performance evaluations Unit 3 Increasing your Success Part 1 -Enhancing your ability to manage effectively -In-depth analysis of the behaviors of your style Unit 4 Increasing your Success Part 2 -Behaviors that inhibit your ability to manage effectively -Advanced analysis of the behaviors of your management style

Note:

Section

4900380
$295
4/3/17 - 4/28/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included). By the end of the course we will have you managing like a pro - quickly and with confidence. Agenda Unit 1 Fundamentals of Management - How to determine, set, and communicate job expectations - Linking employee behaviors to performance - Describing performance expectations - Increasing employee commitment and pride and evaluate performance Unit 2 Employee Engagement -Motivating and engaging employees to get the job done -Tools and techniques to increase employee buy-in and commitment -How to communicate with employees and get them involved and engaged in their own performance evaluations Unit 3 Increasing your Success Part 1 -Enhancing your ability to manage effectively -In-depth analysis of the behaviors of your style Unit 4 Increasing your Success Part 2 -Behaviors that inhibit your ability to manage effectively -Advanced analysis of the behaviors of your management style

Note:

Section

4900380
$295
6/5/17 - 6/30/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then learn how to improve your management of time and productivity. Time is even more valuable in this century than in the last. Get tips and techniques you won

Note:

Section

4900381
$595
4/3/17 - 6/30/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Enhance your management skills through this program for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness. Then learn how to improve your management of time and productivity. Time is even more valuable in this century than in the last. Get tips and techniques you won

Note:

Section

4900381
$595
6/5/17 - 9/1/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Different social networks have distinct characteristics, different features, and are used to develop a two-way communication and marketing strategy for your organization. Get a skill set for working and managing different social media platforms. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. You will get a firm foundation in Twitter, LinkedIn, and Facebook platforms. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Three one-month courses. Requirements nternet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900382
$495
4/3/17 - 6/30/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Different social networks have distinct characteristics, different features, and are used to develop a two-way communication and marketing strategy for your organization. Get a skill set for working and managing different social media platforms. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. You will get a firm foundation in Twitter, LinkedIn, and Facebook platforms. Come away with both an understanding of these social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Three one-month courses. Requirements nternet connection ,IE8 or higher, Chrome, FireFox and access to Adobe Flash Player

Note:

Section

4900382
$495
6/5/17 - 9/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You

Note:

Section

4900383
$195
3/6/17 - 3/31/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You

Note:

Section

4900383
$195
5/1/17 - 5/26/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Develop a two-way communication and marketing strategy for your organization using social media. Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You

Note:

Section

4900383
$195
7/3/17 - 7/28/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what

Note:

Section

4900387
$195
3/6/17 - 3/31/17
Online 24/7
Layne Harpine
N/A

Register Online for this Class

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what

Note:

Section

4900387
$195
5/1/17 - 5/26/17
Online 24/7
Layne Harpine
N/A

Register Online for this Class

Negotiation is a key skill for success in business and everyday life. Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what

Note:

Section

4900387
$195
7/3/17 - 7/28/17
Online 24/7
Layne Harpine
N/A

Register Online for this Class

NLP is a powerful change management tool that transforms the way people think and act to have the greatest impact both professionally and personally. NLP is one of the most powerful skills used today in business, psychology, sales, and all forms of personal development. Find out how to manage your emotional and psychological states to eliminate fear and anxiety, replace negative behaviors with positive ones, and establish rapport in your personal and professional relationships. Then learn how to model highly successful people and better understand your staff

Note:

Section

4900388
$175
3/6/17 - 3/31/17
Online 24/7
Teresa Meehan
N/A

Register Online for this Class

NLP is a powerful change management tool that transforms the way people think and act to have the greatest impact both professionally and personally. NLP is one of the most powerful skills used today in business, psychology, sales, and all forms of personal development. Find out how to manage your emotional and psychological states to eliminate fear and anxiety, replace negative behaviors with positive ones, and establish rapport in your personal and professional relationships. Then learn how to model highly successful people and better understand your staff

Note:

Section

4900388
$175
5/1/17 - 5/26/17
Online 24/7
Teresa Meehan
N/A

Register Online for this Class

NLP is a powerful change management tool that transforms the way people think and act to have the greatest impact both professionally and personally. NLP is one of the most powerful skills used today in business, psychology, sales, and all forms of personal development. Find out how to manage your emotional and psychological states to eliminate fear and anxiety, replace negative behaviors with positive ones, and establish rapport in your personal and professional relationships. Then learn how to model highly successful people and better understand your staff

Note:

Section

4900388
$175
7/3/17 - 7/28/17
Online 24/7
Teresa Meehan
N/A

Register Online for this Class

Time is even more valuable in this century than in the last. How effective you manage your time and productivity can affect your business and personal life in so many ways. You

Note:

Section

4900389
$195
3/6/17 - 3/31/17
Online 24/7
William Draves
N/A

Register Online for this Class

Time is even more valuable in this century than in the last. How effective you manage your time and productivity can affect your business and personal life in so many ways. You

Note:

Section

4900389
$195
5/1/17 - 5/26/17
Online 24/7
William Draves
N/A

Register Online for this Class

Time is even more valuable in this century than in the last. How effective you manage your time and productivity can affect your business and personal life in so many ways. You

Note:

Section

4900389
$195
7/3/17 - 7/28/17
Online 24/7
William Draves
N/A

Register Online for this Class

Discover strategies for focusing on specific office outcomes and operating a high-functioning office. Office operations refer to the administration and management of office business practices to support the highest level of efficiency and productivity within an organization. Learn how to design, implement, evaluate, and maintain the process of work within your office. Come away understanding how to supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Agenda Unit 1 Office Operations & Management -Definition of office operations -The role of office operations within an organization -Job description of an office manager -Office operations best practices Unit 2 Core Processes -Determining your core processes -Creating core processes -Implementing core processes -Maintaining core processes Unit 3 Staffing -Recruiting staff -Training staff -Evaluating staff -Creating an office team Unit 4 Project Management -Project management model -Leading a project -Keeping a project on track -Your office operations action plan as a project

Note:

Section

4900390
$195
4/3/17 - 4/28/17
Online 24/7
Greg Marsello
N/A

Register Online for this Class

Discover strategies for focusing on specific office outcomes and operating a high-functioning office. Office operations refer to the administration and management of office business practices to support the highest level of efficiency and productivity within an organization. Learn how to design, implement, evaluate, and maintain the process of work within your office. Come away understanding how to supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects. Agenda Unit 1 Office Operations & Management -Definition of office operations -The role of office operations within an organization -Job description of an office manager -Office operations best practices Unit 2 Core Processes -Determining your core processes -Creating core processes -Implementing core processes -Maintaining core processes Unit 3 Staffing -Recruiting staff -Training staff -Evaluating staff -Creating an office team Unit 4 Project Management -Project management model -Leading a project -Keeping a project on track -Your office operations action plan as a project

Note:

Section

4900390
$195
6/5/17 - 6/30/17
Online 24/7
Greg Marsello
N/A

Register Online for this Class

Ensure a smooth transition from best candidate to star employee. Onboarding is the process of socializing new employees into the organization. Onboarding of employees begins well before traditional new-hire orientation and has long reaching implications. At the conclusion of the class you will have constructed an Onboarding Program for use in your own organization. Agenda Unit 1 Introduction to Onboarding What is Onboarding The Social Model Organizational implications Roles of employees and management Unit 2 Onboarding During Recruitment The company culture Socializing prior to day one Public relations, social media and other trends Selecting for culture fit Unit 3 Onboarding After Recruitment Taking it from Orientation to Onboarding Discussion of different orientation processes Relationships The role of feedback and ongoing evaluation Unit 4 Onboarding for Success Information: What to include and When to include it Helping new hires to match their strengths to the organization Organizational Identity versus Personal Identity in socialization Onboarding at your own organization

Note:

Section

4900391
$195
4/3/17 - 4/28/17
Online 24/7
Anita Orozco
N/A

Register Online for this Class

Ensure a smooth transition from best candidate to star employee. Onboarding is the process of socializing new employees into the organization. Onboarding of employees begins well before traditional new-hire orientation and has long reaching implications. At the conclusion of the class you will have constructed an Onboarding Program for use in your own organization. Agenda Unit 1 Introduction to Onboarding What is Onboarding The Social Model Organizational implications Roles of employees and management Unit 2 Onboarding During Recruitment The company culture Socializing prior to day one Public relations, social media and other trends Selecting for culture fit Unit 3 Onboarding After Recruitment Taking it from Orientation to Onboarding Discussion of different orientation processes Relationships The role of feedback and ongoing evaluation Unit 4 Onboarding for Success Information: What to include and When to include it Helping new hires to match their strengths to the organization Organizational Identity versus Personal Identity in socialization Onboarding at your own organization

Note:

Section

4900391
$195
6/5/17 - 6/30/17
Online 24/7
Anita Orozco
N/A

Register Online for this Class

Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo-editing tool and walk away with the skills to use them. You will even learn what the pros know. Agenda Unit 1 Files -Opening files and creating a new file -File properties: Resolution, mode and canvas vs. size -Saving files: methods and formats -Rulers, guides, and grids -Navigating layers: Create, edit, blend, and mask Unit 2 Basic tools -Brushes, fill, and eraser -Blur, smudge, clone, and heal -Shapes and lines, introduction to vector graphics -Adjustments and adjustment layers Unit 3 Managing text -Creating text: Font properties, alignment and color -Text boxes and paragraph properties -Character properties and spacing -Vertical text and text effects Unit 4 What the pros know -Creating swatches -Some filters are more useful than others -Create your own shapes and brushes -Save time with Photoshop actions

Note:

Section

4900394
$195
3/6/17 - 3/31/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo-editing tool and walk away with the skills to use them. You will even learn what the pros know. Agenda Unit 1 Files -Opening files and creating a new file -File properties: Resolution, mode and canvas vs. size -Saving files: methods and formats -Rulers, guides, and grids -Navigating layers: Create, edit, blend, and mask Unit 2 Basic tools -Brushes, fill, and eraser -Blur, smudge, clone, and heal -Shapes and lines, introduction to vector graphics -Adjustments and adjustment layers Unit 3 Managing text -Creating text: Font properties, alignment and color -Text boxes and paragraph properties -Character properties and spacing -Vertical text and text effects Unit 4 What the pros know -Creating swatches -Some filters are more useful than others -Create your own shapes and brushes -Save time with Photoshop actions

Note:

Section

4900394
$195
5/1/17 - 5/26/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

Acquire the skills to navigate an extensive list of Photoshop features. You will gain both a foundational and advanced understanding of the popular software, and practice the most commonly used methods, such as managing text, working with layers, and image file properties. You will find out the purpose of each photo-editing tool and walk away with the skills to use them. You will even learn what the pros know. Agenda Unit 1 Files -Opening files and creating a new file -File properties: Resolution, mode and canvas vs. size -Saving files: methods and formats -Rulers, guides, and grids -Navigating layers: Create, edit, blend, and mask Unit 2 Basic tools -Brushes, fill, and eraser -Blur, smudge, clone, and heal -Shapes and lines, introduction to vector graphics -Adjustments and adjustment layers Unit 3 Managing text -Creating text: Font properties, alignment and color -Text boxes and paragraph properties -Character properties and spacing -Vertical text and text effects Unit 4 What the pros know -Creating swatches -Some filters are more useful than others -Create your own shapes and brushes -Save time with Photoshop actions

Note:

Section

4900394
$195
7/3/17 - 7/28/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

Bring your vision to life with Prezi and leave PowerPoint behind! Take a journey into the world of creative presentations! Learn how to use and engage your creative side for amazing presentations. Your audience will be stimulated with what you are presenting as well as how you are presenting. Agenda Unit 1 Create -Create an account -3 Steps to a successful Prezi -Front Page Controls -Templates -Inside Prezi Page Controls Unit 2 Insert -Inserting Media -Zooming & adding frames -3-D background -Diagrams & arrows Unit 3 Edit -Change/Move Media -Edit Path -Presenting -PowerPoint conversion Unit 4 Share -Meetings -Apps -Online vs desktop -Review

Note:

Section

4900397
$195
4/3/17 - 4/28/17
Online 24/7
Kimba Green
N/A

Register Online for this Class

Bring your vision to life with Prezi and leave PowerPoint behind! Take a journey into the world of creative presentations! Learn how to use and engage your creative side for amazing presentations. Your audience will be stimulated with what you are presenting as well as how you are presenting. Agenda Unit 1 Create -Create an account -3 Steps to a successful Prezi -Front Page Controls -Templates -Inside Prezi Page Controls Unit 2 Insert -Inserting Media -Zooming & adding frames -3-D background -Diagrams & arrows Unit 3 Edit -Change/Move Media -Edit Path -Presenting -PowerPoint conversion Unit 4 Share -Meetings -Apps -Online vs desktop -Review

Note:

Section

4900397
$195
6/5/17 - 6/30/17
Online 24/7
Kimba Green
N/A

Register Online for this Class

Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. This basic information will assist you in learning the beginnings of project management, whether you are interested in project management, in a project management field, or in any line of work. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena. Agenda Unit 1 Project Management Process Welcome & Initiating Process Group -What is Project Management -What is a Process -Initiating Process Group Unit 2 Planning Process Group -Developing the Project Management Plan -Planning strategy -Planning for desired project objectives Unit 3 Executing Process Group and Monitoring & Controlling Process Group -What differs between Executing and Monitoring & Controlling process groups -Analysis and risks -When to make changes and how Unit 4 Closing Process Group & Farewell -How to be aware of what should be thought of when closing a project -Review of lessons learned and why it is important -Review acknowledgement of all five process groups

Note:

Section

4900398
$195
3/6/17 - 3/31/17
Online 24/7
Christina Mitchell
N/A

Register Online for this Class

Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. This basic information will assist you in learning the beginnings of project management, whether you are interested in project management, in a project management field, or in any line of work. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena. Agenda Unit 1 Project Management Process Welcome & Initiating Process Group -What is Project Management -What is a Process -Initiating Process Group Unit 2 Planning Process Group -Developing the Project Management Plan -Planning strategy -Planning for desired project objectives Unit 3 Executing Process Group and Monitoring & Controlling Process Group -What differs between Executing and Monitoring & Controlling process groups -Analysis and risks -When to make changes and how Unit 4 Closing Process Group & Farewell -How to be aware of what should be thought of when closing a project -Review of lessons learned and why it is important -Review acknowledgement of all five process groups

Note:

Section

4900398
$195
5/1/17 - 5/26/17
Online 24/7
Christina Mitchell
N/A

Register Online for this Class

Acquire a well-rounded knowledge of the five Project Management Processes relating to the Project Management Body of Knowledge (PMBOK) Guide. This basic information will assist you in learning the beginnings of project management, whether you are interested in project management, in a project management field, or in any line of work. Come away with a solid foundation of the five processes to learn and use when any type of project occurs in your employment arena. Agenda Unit 1 Project Management Process Welcome & Initiating Process Group -What is Project Management -What is a Process -Initiating Process Group Unit 2 Planning Process Group -Developing the Project Management Plan -Planning strategy -Planning for desired project objectives Unit 3 Executing Process Group and Monitoring & Controlling Process Group -What differs between Executing and Monitoring & Controlling process groups -Analysis and risks -When to make changes and how Unit 4 Closing Process Group & Farewell -How to be aware of what should be thought of when closing a project -Review of lessons learned and why it is important -Review acknowledgement of all five process groups

Note:

Section

4900398
$195
7/3/17 - 7/28/17
Online 24/7
Christina Mitchell
N/A

Register Online for this Class

Build revenue streams for your non-profit organization. They are essential not only to keep your doors open but also to expand your services. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively set prices or fees. Understand the 20% that generates 80% of your revenue. These are basic concepts that will yield greater results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus. Agenda Unit 1: Introduction to Revenue Generation

Note:

Section

4900400
$495
4/3/17 - 4/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Build revenue streams for your non-profit organization. They are essential not only to keep your doors open but also to expand your services. Discover how to increase revenue from your current activities. Develop strategies for building new ones. Know how to effectively set prices or fees. Understand the 20% that generates 80% of your revenue. These are basic concepts that will yield greater results. After taking this course you will have the knowledge to improve your revenue generation and generate a better surplus. Agenda Unit 1: Introduction to Revenue Generation

Note:

Section

4900400
$495
6/5/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

eBooks are becoming more popular than ever, especially with the release of the iPad and other tablet computers. In addition to publishing fiction and non-fiction books individuals and companies are using eBook publishing as a way to market products, services, and ideas. Come discover what makes a great eBook and how you go about creating, formatting and publishing your eBook. Learn the steps necessary to create your eBook with text, photos, illustrations, audio, videos and hyperlinks to websites. Understand the different options you have in self-publishing and distributing your eBook. Walk away not only knowing how to make an eBook but how to market it as well. Agenda Unit 1 Platforms, Tools, and Types of eBooks

Note:

Section

4900401
$195
3/6/17 - 3/31/17
Online 24/7
Tim Street
N/A

Register Online for this Class

eBooks are becoming more popular than ever, especially with the release of the iPad and other tablet computers. In addition to publishing fiction and non-fiction books individuals and companies are using eBook publishing as a way to market products, services, and ideas. Come discover what makes a great eBook and how you go about creating, formatting and publishing your eBook. Learn the steps necessary to create your eBook with text, photos, illustrations, audio, videos and hyperlinks to websites. Understand the different options you have in self-publishing and distributing your eBook. Walk away not only knowing how to make an eBook but how to market it as well. Agenda Unit 1 Platforms, Tools, and Types of eBooks

Note:

Section

4900401
$195
5/1/17 - 5/26/17
Online 24/7
Tim Street
N/A

Register Online for this Class

eBooks are becoming more popular than ever, especially with the release of the iPad and other tablet computers. In addition to publishing fiction and non-fiction books individuals and companies are using eBook publishing as a way to market products, services, and ideas. Come discover what makes a great eBook and how you go about creating, formatting and publishing your eBook. Learn the steps necessary to create your eBook with text, photos, illustrations, audio, videos and hyperlinks to websites. Understand the different options you have in self-publishing and distributing your eBook. Walk away not only knowing how to make an eBook but how to market it as well. Agenda Unit 1 Platforms, Tools, and Types of eBooks

Note:

Section

4900401
$195
7/3/17 - 7/28/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Three one-month courses.

Note:

Section

4900402
$495
4/3/17 - 6/30/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Get in on this exciting and growing way to communicate, market and serve your customers and clients. For businesses, nonprofits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization. Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Three one-month courses.

Note:

Section

4900402
$495
6/5/17 - 9/1/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor''s role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately. Agenda Unit 1: The Role of the Supervisor: Understanding your roles and responsibilities. What are the Four Functions of Management? Defining Planning. Defining Organization. Defining Controlling. Defining Leading and Motivating. How do the four functions help you manage more effectively? Identifying which of the four functions is your strength. Identifying which of the four functions you should improve and why. Unit 2: The Role of the Supervisor - Conclusion: Application of the Planning function and your benefits. Application of the Organizing function and your benefits. Application of the Controlling function and your benefits. Application of the Leading and Motivating function and your benefits. Measuring the outcomes of application of the Four Functions of Management. Unit 3: Delegation and Employee Engagement: The multiple benefits of delegation. Identifying your specific benefits. Myths and barriers of delegation. Identifying your specifics barriers. Understanding the distinction between delegating a task and delegating responsibility. How delegation increases employee job satisfaction. How delegation increases employee retention and skill sets. Unit 4: Delegation and Employee Engagement - Conclusion: Understanding the Delegation Model. How to translate the steps of the model to specific language and behaviors. Creating your own delegation script. Application of the Delegation Model. Measuring the outcomes of your delegation. Unit 5: Performance Management: Defining performance management. Understanding the difference between behavior and attitude. Identifying and interpreting employee behavior. Translating performance into actionable behaviors that can be addressed. Holding employees accountable for performance, job responsibilities. How employee expectations can be undermined by your actions. The problem with value judgments and why the

Note:

Section

4900407
$395
4/3/17 - 5/26/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Your employees are your most valuable resources. Ensuring the efficiency of your team is the key to your success and is your most important responsibility. Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews. Discuss the specifics of the supervisor''s role and responsibilities, and strategies for improving your overall effectiveness as a leader. Take home practical information along with tips and techniques that can be applied at your job immediately. Agenda Unit 1: The Role of the Supervisor: Understanding your roles and responsibilities. What are the Four Functions of Management? Defining Planning. Defining Organization. Defining Controlling. Defining Leading and Motivating. How do the four functions help you manage more effectively? Identifying which of the four functions is your strength. Identifying which of the four functions you should improve and why. Unit 2: The Role of the Supervisor - Conclusion: Application of the Planning function and your benefits. Application of the Organizing function and your benefits. Application of the Controlling function and your benefits. Application of the Leading and Motivating function and your benefits. Measuring the outcomes of application of the Four Functions of Management. Unit 3: Delegation and Employee Engagement: The multiple benefits of delegation. Identifying your specific benefits. Myths and barriers of delegation. Identifying your specifics barriers. Understanding the distinction between delegating a task and delegating responsibility. How delegation increases employee job satisfaction. How delegation increases employee retention and skill sets. Unit 4: Delegation and Employee Engagement - Conclusion: Understanding the Delegation Model. How to translate the steps of the model to specific language and behaviors. Creating your own delegation script. Application of the Delegation Model. Measuring the outcomes of your delegation. Unit 5: Performance Management: Defining performance management. Understanding the difference between behavior and attitude. Identifying and interpreting employee behavior. Translating performance into actionable behaviors that can be addressed. Holding employees accountable for performance, job responsibilities. How employee expectations can be undermined by your actions. The problem with value judgments and why the

Note:

Section

4900407
$395
6/5/17 - 7/28/17
Online 24/7
Sally Klauss
N/A

Register Online for this Class

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. Agenda Unit 1 Getting Started

Note:

Section

4900408
$195
3/6/17 - 3/31/17
Online 24/7
Mary Beth Izard
N/A

Register Online for this Class

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. Agenda Unit 1 Getting Started

Note:

Section

4900408
$195
5/1/17 - 5/26/17
Online 24/7
Mary Beth Izard
N/A

Register Online for this Class

Whether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding. In this course, you evaluate the many aspects and potential hurdles of the business and build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business. Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point. Agenda Unit 1 Getting Started

Note:

Section

4900408
$195
7/3/17 - 7/28/17
Online 24/7
Mary Beth Izard
N/A

Register Online for this Class

Twitter is a hot social media platform these days, and everyone seems to be using it. Learn the best way to take advantage of the unique opportunities Twitter offers, and discover the best ways to create relationships and network with your key constituents. You will find out the best and easiest techniques for successful interactions in the Twitter verse. Agenda Unit One How to Use Twitter -Uniqueness of Twitter -Creating Tweets and messages -Doing Research and information gathering with Twitter -Integrating Twitter with other publicity Unit Two Developing relationships -You

Note:

Section

4900409
$195
4/3/17 - 4/28/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Twitter is a hot social media platform these days, and everyone seems to be using it. Learn the best way to take advantage of the unique opportunities Twitter offers, and discover the best ways to create relationships and network with your key constituents. You will find out the best and easiest techniques for successful interactions in the Twitter verse. Agenda Unit One How to Use Twitter -Uniqueness of Twitter -Creating Tweets and messages -Doing Research and information gathering with Twitter -Integrating Twitter with other publicity Unit Two Developing relationships -You

Note:

Section

4900409
$195
6/5/17 - 6/30/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Designed for non-lawyers, this course will provide business owners, managers, supervisors, and HR professionals with a roadmap for effectively handling complicated employee-related issues that affect today

Note:

Section

4900413
$195
3/6/17 - 3/31/17
Online 24/7
Lupe McElroy
N/A

Register Online for this Class

Designed for non-lawyers, this course will provide business owners, managers, supervisors, and HR professionals with a roadmap for effectively handling complicated employee-related issues that affect today

Note:

Section

4900413
$195
5/1/17 - 5/26/17
Online 24/7
Lupe McElroy
N/A

Register Online for this Class

Designed for non-lawyers, this course will provide business owners, managers, supervisors, and HR professionals with a roadmap for effectively handling complicated employee-related issues that affect today

Note:

Section

4900413
$195
7/3/17 - 7/28/17
Online 24/7
Lupe McElroy
N/A

Register Online for this Class

Presentation media are key to communication, sales, speeches and any other effective presentation today. Whether your presentation is online or in-person, presentation media not only enhance your message but often make your message successful. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to creating visual presentations for success using any media. Take away critical skills for both training yourself and others in your organization. You will come away with the latest, most advanced practical design knowledge in presentation media. Three one-month courses.

Note:

Section

4900417
$495
4/3/17 - 6/30/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

Presentation media are key to communication, sales, speeches and any other effective presentation today. Whether your presentation is online or in-person, presentation media not only enhance your message but often make your message successful. Find out how to use Prezi, the new slide software that goes beyond one-dimensional presentations, and the finer points of Photoshop for presentations. Then discover the design elements to creating visual presentations for success using any media. Take away critical skills for both training yourself and others in your organization. You will come away with the latest, most advanced practical design knowledge in presentation media. Three one-month courses.

Note:

Section

4900417
$495
6/5/17 - 9/1/17
Online 24/7
Daniel Hood
N/A

Register Online for this Class

After taking this course in Infographics, students will be exposed to a powerful, concise way to present information. The course begins with a history of Infographics and the types of infographics used in Business, Education and Industry. Students will be exposed to Pinterest and other web-based sources of infographics. The course proceeds to an exposure to various user-friendly infographic creation websites. Students will learn the basics of designing infographics and be able to make their own simple infographic. Agenda Unit 1: Introduction to Infographics -History of Infographics -Purpose of Infographics -Types of Infographics Unit 2: Web-based Infographics -Pinterest -Infographic of the Day Unit 3: Deconstructing Infographics -Sketch a story -Titles and Descriptions -Maps, Graphs, Charts and Timelines -Icons and Pictures Unit 4: Make an Infographic -Piktochart -Present your infographic

Note:

Section

4900422
$195
4/3/17 - 4/28/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

After taking this course in Infographics, students will be exposed to a powerful, concise way to present information. The course begins with a history of Infographics and the types of infographics used in Business, Education and Industry. Students will be exposed to Pinterest and other web-based sources of infographics. The course proceeds to an exposure to various user-friendly infographic creation websites. Students will learn the basics of designing infographics and be able to make their own simple infographic. Agenda Unit 1: Introduction to Infographics -History of Infographics -Purpose of Infographics -Types of Infographics Unit 2: Web-based Infographics -Pinterest -Infographic of the Day Unit 3: Deconstructing Infographics -Sketch a story -Titles and Descriptions -Maps, Graphs, Charts and Timelines -Icons and Pictures Unit 4: Make an Infographic -Piktochart -Present your infographic

Note:

Section

4900422
$195
6/5/17 - 6/30/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

After taking this course in Infographics, students will be exposed to a powerful, concise way to present information. The course begins with a history of Infographics and the types of infographics used in Business, Education and Industry. Students will be exposed to Pinterest and other web-based sources of infographics. The course proceeds to an exposure to various user-friendly infographic creation websites. Students will learn the basics of designing infographics and be able to make their own simple infographic. Agenda Unit 1: Introduction to Infographics -History of Infographics -Purpose of Infographics -Types of Infographics Unit 2: Web-based Infographics -Pinterest -Infographic of the Day Unit 3: Deconstructing Infographics -Sketch a story -Titles and Descriptions -Maps, Graphs, Charts and Timelines -Icons and Pictures Unit 4: Make an Infographic -Piktochart -Present your infographic

Note:

Section

4900422
$195
8/7/17 - 9/1/17
Online 24/7
Jeff Kritzer
N/A

Register Online for this Class

Worldwide, video game sales including consoles, and online and mobile games are projected to reach $111 billion dollars this year. Mobile games are the fastest-growing segment of the market as more and more people play casual games. By 2019 Price Warehouse predicts social and casual game sales will exceed traditional game sales. In this intermediate introductory course you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. Agenda Unit 1 A brief history of Video Game Development - Arcades & Consoles - From PCs to Multiplayer - Play a Game -Game Analysis - Game Maker Introduction Unit 2 Player Motivation - Geographics, demographics, and psychographics - Who Plays - Why We Play - Game Maker Making Art: About Sprites, Objects, Rooms Unit 3 Platforms, Genres and Story Elements - Game Application: The Audience - Platforms & Player Modes - Story Elements: Premise, Backstory, Synopsis, Theme, & Setting - Character Archetypes & Character Development - Game Maker: Programming Events & Actions Unit 4 The Production Process - Documentation: The Game Design Doc - Creating the Team - Production Phases - Marketing - Game Maker: Your First Game

Note:

Section

4900424
$245
3/6/17 - 3/31/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

Worldwide, video game sales including consoles, and online and mobile games are projected to reach $111 billion dollars this year. Mobile games are the fastest-growing segment of the market as more and more people play casual games. By 2019 Price Warehouse predicts social and casual game sales will exceed traditional game sales. In this intermediate introductory course you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. Agenda Unit 1 A brief history of Video Game Development - Arcades & Consoles - From PCs to Multiplayer - Play a Game -Game Analysis - Game Maker Introduction Unit 2 Player Motivation - Geographics, demographics, and psychographics - Who Plays - Why We Play - Game Maker Making Art: About Sprites, Objects, Rooms Unit 3 Platforms, Genres and Story Elements - Game Application: The Audience - Platforms & Player Modes - Story Elements: Premise, Backstory, Synopsis, Theme, & Setting - Character Archetypes & Character Development - Game Maker: Programming Events & Actions Unit 4 The Production Process - Documentation: The Game Design Doc - Creating the Team - Production Phases - Marketing - Game Maker: Your First Game

Note:

Section

4900424
$245
5/1/17 - 5/26/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

Worldwide, video game sales including consoles, and online and mobile games are projected to reach $111 billion dollars this year. Mobile games are the fastest-growing segment of the market as more and more people play casual games. By 2019 Price Warehouse predicts social and casual game sales will exceed traditional game sales. In this intermediate introductory course you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. Agenda Unit 1 A brief history of Video Game Development - Arcades & Consoles - From PCs to Multiplayer - Play a Game -Game Analysis - Game Maker Introduction Unit 2 Player Motivation - Geographics, demographics, and psychographics - Who Plays - Why We Play - Game Maker Making Art: About Sprites, Objects, Rooms Unit 3 Platforms, Genres and Story Elements - Game Application: The Audience - Platforms & Player Modes - Story Elements: Premise, Backstory, Synopsis, Theme, & Setting - Character Archetypes & Character Development - Game Maker: Programming Events & Actions Unit 4 The Production Process - Documentation: The Game Design Doc - Creating the Team - Production Phases - Marketing - Game Maker: Your First Game

Note:

Section

4900424
$245
7/3/17 - 7/28/17
Online 24/7
Jean Haefner
N/A

Register Online for this Class

In today

Note:

Section

4900426
$495
4/3/17 - 6/30/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

In today

Note:

Section

4900426
$495
6/5/17 - 9/1/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization. Agenda Unit 1: Principles of collaboration in management -Defining principles of collaboration -Emotions, self-mastery and collaboration - Redirecting teams and group collaboration - Conflict management and facilitation Unit 2: Relationship building - Building relationships fundamentals - Renegotiating failed relationships - Managing collaborative potentials Unit 3: Strategies to tap into group collaborative potential -Harnessing collaborative energy - Responsible communication - Managing collaboration for performance Unit 4 : Your action plan for collaborative management - Setting your management goals - Identify and utilize collaborative resources - Creating a collaborative management action plan

Note:

Section

4900428
$245
4/3/17 - 4/28/17
Online 24/7
Joyce Odidison
N/A

Register Online for this Class

Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed. This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization. Agenda Unit 1: Principles of collaboration in management -Defining principles of collaboration -Emotions, self-mastery and collaboration - Redirecting teams and group collaboration - Conflict management and facilitation Unit 2: Relationship building - Building relationships fundamentals - Renegotiating failed relationships - Managing collaborative potentials Unit 3: Strategies to tap into group collaborative potential -Harnessing collaborative energy - Responsible communication - Managing collaboration for performance Unit 4 : Your action plan for collaborative management - Setting your management goals - Identify and utilize collaborative resources - Creating a collaborative management action plan

Note:

Section

4900428
$245
6/5/17 - 6/30/17
Online 24/7
Joyce Odidison
N/A

Register Online for this Class

It

Note:

Section

4900429
$195
4/3/17 - 4/28/17
Online 24/7
Thom Lowther
N/A

Register Online for this Class

It

Note:

Section

4900429
$195
6/5/17 - 6/30/17
Online 24/7
Thom Lowther
N/A

Register Online for this Class

It

Note:

Section

4900429
$195
8/7/17 - 9/1/17
Online 24/7
Thom Lowther
N/A

Register Online for this Class

With the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn

Note:

Section

4900430
$195
4/3/17 - 4/28/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

With the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn

Note:

Section

4900430
$195
6/5/17 - 6/30/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

With the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn

Note:

Section

4900430
$195
8/7/17 - 9/1/17
Online 24/7
Jodie Trana
N/A

Register Online for this Class

This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 - Introduction to Law & Legal Systems A. What is law? B. United States & Canadian Legal Systems C. Court procedures

Note:

Section

4900431
$245
4/3/17 - 4/28/17
Online 24/7
LaSania Hamilton
N/A

Register Online for this Class

This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 - Introduction to Law & Legal Systems A. What is law? B. United States & Canadian Legal Systems C. Court procedures

Note:

Section

4900431
$245
6/5/17 - 6/30/17
Online 24/7
LaSania Hamilton
N/A

Register Online for this Class

This course seeks to enable students to acquire the necessary knowledge and skills needed toward the goal of becoming an exceptional legal practitioner in an administrative capacity. It is a bridge course designed to provide students with the tools to develop a thorough understanding of legal office procedures including database management, the preparation of legal documentation including research, legal accounting methods, legal analysis, communications and ethics. At the conclusion of the course, you will be able to improve communication methods, improve the productivity within the legal office by obtaining effective tools that promote a smoother operation. You will also get a better understanding of the importance of competency, confidentiality and the administration of ethics in a legal office environment. Instructions will be given through a blend of lectures, discussions, presentations, class exercises and quizzes. Students shall be expected to complete each assignment in order to receive the legal office administration certificate. Agenda UNIT 1 - Introduction to Law & Legal Systems A. What is law? B. United States & Canadian Legal Systems C. Court procedures

Note:

Section

4900431
$245
8/7/17 - 9/1/17
Online 24/7
LaSania Hamilton
N/A

Register Online for this Class

In today

Note:

Section

4900433
$195
4/3/17 - 4/28/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

In today

Note:

Section

4900433
$195
6/5/17 - 6/30/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

In today

Note:

Section

4900433
$195
8/7/17 - 9/1/17
Online 24/7
Ron DeCamp
N/A

Register Online for this Class

Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention. Agenda Unit 1 The Skills good journalists have -What journalists know how to do -How to think like your audience -Kinds of publicity notices -Keys to successful publicity notices Unit 2 Writing a good news story -The inverted pyramid -The 5 Ws and H -How not to bury the lead -Writing a good headline for your story Unit 3 Creating the Successful Press Release -The press release format -Quotes, how many to use, who to quote and how -How and where to highlight your organization and contact -Avoiding the direct sales pitch Unit 4 Distributing Your Press Release -Targeting media, journalists and audiences -Email press releases -Print press releases -Getting attention

Note:

Section

4900435
$195
4/3/17 - 4/28/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention. Agenda Unit 1 The Skills good journalists have -What journalists know how to do -How to think like your audience -Kinds of publicity notices -Keys to successful publicity notices Unit 2 Writing a good news story -The inverted pyramid -The 5 Ws and H -How not to bury the lead -Writing a good headline for your story Unit 3 Creating the Successful Press Release -The press release format -Quotes, how many to use, who to quote and how -How and where to highlight your organization and contact -Avoiding the direct sales pitch Unit 4 Distributing Your Press Release -Targeting media, journalists and audiences -Email press releases -Print press releases -Getting attention

Note:

Section

4900435
$195
6/5/17 - 6/30/17
Online 24/7

N/A

Register Online for this Class

Being able to write a good news story, press release or publicity notice is a skill that can set you apart in the workplace. Getting the word out is an essential activity for every organization. Acquire the skills good journalists have and learn how to craft a news story, press release or publicity notice that will get attention. Agenda Unit 1 The Skills good journalists have -What journalists know how to do -How to think like your audience -Kinds of publicity notices -Keys to successful publicity notices Unit 2 Writing a good news story -The inverted pyramid -The 5 Ws and H -How not to bury the lead -Writing a good headline for your story Unit 3 Creating the Successful Press Release -The press release format -Quotes, how many to use, who to quote and how -How and where to highlight your organization and contact -Avoiding the direct sales pitch Unit 4 Distributing Your Press Release -Targeting media, journalists and audiences -Email press releases -Print press releases -Getting attention

Note:

Section

4900435
$195
8/7/17 - 9/1/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

A 3D printer can be used to teach science and math in two ways: when a teacher creates an accurate 3D model of a concept for students to handle, or to design a

Note:

Section

4900436
$195
3/6/17 - 3/31/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

A 3D printer can be used to teach science and math in two ways: when a teacher creates an accurate 3D model of a concept for students to handle, or to design a

Note:

Section

4900436
$195
5/1/17 - 5/26/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

A 3D printer can be used to teach science and math in two ways: when a teacher creates an accurate 3D model of a concept for students to handle, or to design a

Note:

Section

4900436
$195
7/3/17 - 7/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

There has been a lot of excitement about the use of 3D printers in education, but educators can have trouble both getting started with the technology and figuring out what to do with it. This two-class certificate covers both aspects, starting with how the technology works and then moving on to how to use it effectively. If participants already have 3D printers, the instructors will customize the class as much as possible so participants can follow along on the hardware they have. If a participant does not yet have access to a 3D printer, the instructors can help with helping participants define criteria to make decisions about appropriate hardware to buy. The intro class (recommended to be taken first) covers the entire 3D printing workflow with a focus on open source and free software. The market is somewhat fractured and different 3D printers vary somewhat in their operations there are not a lot of standards in the industry yet, but the instructors will guide participants through what the options are and where to learn the details of operation of their particular existing or planned hardware. The second class then builds on this knowledge to think about how to help students create their own exploratory models, or how to create models that a teacher can create to help students visualize an abstract concept. Participants will use some of the software covered in the Intro to 3D Printing class to create several different types of 3D printable models, and will discuss the details of how to print their design on the 3D printer they already have or plan to acquire in the future.

Note:

Section

4900437
$345
4/3/17 - 5/26/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

There has been a lot of excitement about the use of 3D printers in education, but educators can have trouble both getting started with the technology and figuring out what to do with it. This two-class certificate covers both aspects, starting with how the technology works and then moving on to how to use it effectively. If participants already have 3D printers, the instructors will customize the class as much as possible so participants can follow along on the hardware they have. If a participant does not yet have access to a 3D printer, the instructors can help with helping participants define criteria to make decisions about appropriate hardware to buy. The intro class (recommended to be taken first) covers the entire 3D printing workflow with a focus on open source and free software. The market is somewhat fractured and different 3D printers vary somewhat in their operations there are not a lot of standards in the industry yet, but the instructors will guide participants through what the options are and where to learn the details of operation of their particular existing or planned hardware. The second class then builds on this knowledge to think about how to help students create their own exploratory models, or how to create models that a teacher can create to help students visualize an abstract concept. Participants will use some of the software covered in the Intro to 3D Printing class to create several different types of 3D printable models, and will discuss the details of how to print their design on the 3D printer they already have or plan to acquire in the future.

Note:

Section

4900437
$345
6/5/17 - 7/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. In the second course, you will you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.

Note:

Section

4900438
$395
4/3/17 - 5/26/17
Online 24/7
Moses Wolfenstein
N/A

Register Online for this Class

Games are increasingly recognized as a tool that can serve many business purposes beyond entertainment. This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment. In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games. You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers. In the second course, you will you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games. By successfully completing this Certificate in Basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.

Note:

Section

4900438
$395
6/5/17 - 7/28/17
Online 24/7
Moses Wolfenstein
N/A

Register Online for this Class

Social media and digital technologies, when understood and leveraged effectively, can enable you to find new clients and motivate these clients to take action in more efficient and strategic ways. Whether you are a beginner new to the sales process or a seasoned professional who loves selling, understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Note:

Section

4900441
$495
4/3/17 - 6/30/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Social media and digital technologies, when understood and leveraged effectively, can enable you to find new clients and motivate these clients to take action in more efficient and strategic ways. Whether you are a beginner new to the sales process or a seasoned professional who loves selling, understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Note:

Section

4900441
$495
6/5/17 - 9/1/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Most people do not like change even when they know that change is inevitable and will happen with or without your consent. A recent Gallup study found that nearly 70% of the American workforce is disengaged from their jobs. They perceive changes in careers to be too difficult to accomplish or they are too old, not skilled enough and may lack the funds to change their skill set. The good news is that those who are willing to embrace change are much more likely to thrive under new conditions. Take home strategies on how to deal with changes in your work environment and even how to introduce changes to your workplace culture. Agenda Unit 1 -The Fear of Change -Identifying the need for change -Dealing with denial -Our inner talk Unit 2 -Assessing the Situation -The Job at Hand -Starting Slowly but Moving Forward -Somebody has to do it Unit 3 -Leading Change -Creating a sense of urgency -Being driven from within -Ways to lead change Unit 4 -Empowering Others -Empowering Employees -When to Weed or Feed -Gaining a New Perspective -Strategies for Handling Changes in the Workplace

Note:

Section

4900442
$195
3/6/17 - 3/31/17
Online 24/7
Brenton Rolle
N/A

Register Online for this Class

Most people do not like change even when they know that change is inevitable and will happen with or without your consent. A recent Gallup study found that nearly 70% of the American workforce is disengaged from their jobs. They perceive changes in careers to be too difficult to accomplish or they are too old, not skilled enough and may lack the funds to change their skill set. The good news is that those who are willing to embrace change are much more likely to thrive under new conditions. Take home strategies on how to deal with changes in your work environment and even how to introduce changes to your workplace culture. Agenda Unit 1 -The Fear of Change -Identifying the need for change -Dealing with denial -Our inner talk Unit 2 -Assessing the Situation -The Job at Hand -Starting Slowly but Moving Forward -Somebody has to do it Unit 3 -Leading Change -Creating a sense of urgency -Being driven from within -Ways to lead change Unit 4 -Empowering Others -Empowering Employees -When to Weed or Feed -Gaining a New Perspective -Strategies for Handling Changes in the Workplace

Note:

Section

4900442
$195
5/1/17 - 5/26/17
Online 24/7
Brenton Rolle
N/A

Register Online for this Class

Most people do not like change even when they know that change is inevitable and will happen with or without your consent. A recent Gallup study found that nearly 70% of the American workforce is disengaged from their jobs. They perceive changes in careers to be too difficult to accomplish or they are too old, not skilled enough and may lack the funds to change their skill set. The good news is that those who are willing to embrace change are much more likely to thrive under new conditions. Take home strategies on how to deal with changes in your work environment and even how to introduce changes to your workplace culture. Agenda Unit 1 -The Fear of Change -Identifying the need for change -Dealing with denial -Our inner talk Unit 2 -Assessing the Situation -The Job at Hand -Starting Slowly but Moving Forward -Somebody has to do it Unit 3 -Leading Change -Creating a sense of urgency -Being driven from within -Ways to lead change Unit 4 -Empowering Others -Empowering Employees -When to Weed or Feed -Gaining a New Perspective -Strategies for Handling Changes in the Workplace

Note:

Section

4900442
$195
7/3/17 - 7/28/17
Online 24/7
Brenton Rolle
N/A

Register Online for this Class

Dealing with difficult personalities and broaching challenging subjects is a workplace necessity and takes skill, tact, and confidence. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. These skills will guide you to find your voice and communicate effectively in workplace interactions, making day-to-day interactions run smoothly. Agenda Unit 1 Understanding Communication Styles in the Workplace -Define communication spectrum -Learn 4 communication styles -Assess communication style and personality type Unit 2 Communication Skill Builders -Learn verbal diminishers and weak speak -Define executive presence -Develop tool kit for difficult situations Unit 3 Applied Communication Skills -Learn to say what you mean -Practice to mean what you say -Apply strategies for specific workplace situations Unit 4 Dealing with Difficult People -Define barriers to communication -Learn 3 barriers to effective communication -Apply strategies to build bridges

Note:

Section

4900443
$245
4/3/17 - 4/28/17
Online 24/7
Kate Webster
N/A

Register Online for this Class

Dealing with difficult personalities and broaching challenging subjects is a workplace necessity and takes skill, tact, and confidence. Gain skills to be an effective team member and leader in the workplace by taking control of the conversation, managing your reactions, and navigating problematic interactions with ease. These skills will guide you to find your voice and communicate effectively in workplace interactions, making day-to-day interactions run smoothly. Agenda Unit 1 Understanding Communication Styles in the Workplace -Define communication spectrum -Learn 4 communication styles -Assess communication style and personality type Unit 2 Communication Skill Builders -Learn verbal diminishers and weak speak -Define executive presence -Develop tool kit for difficult situations Unit 3 Applied Communication Skills -Learn to say what you mean -Practice to mean what you say -Apply strategies for specific workplace situations Unit 4 Dealing with Difficult People -Define barriers to communication -Learn 3 barriers to effective communication -Apply strategies to build bridges

Note:

Section

4900443
$245
6/5/17 - 6/30/17
Online 24/7
Kate Webster
N/A

Register Online for this Class

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Weather you are a beginner new to the sales process or a seasoned professional who loves selling understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Save time, money and effort with these tried and true proven sales techniques that are guaranteed to deliver proven results.

Note:

Section

4900444
$195
3/6/17 - 3/31/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Weather you are a beginner new to the sales process or a seasoned professional who loves selling understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Save time, money and effort with these tried and true proven sales techniques that are guaranteed to deliver proven results.

Note:

Section

4900444
$195
5/1/17 - 5/26/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Finding new clients or customers can be challenging, reaching out to them and actually making a sale is a whole other thing. Weather you are a beginner new to the sales process or a seasoned professional who loves selling understanding the basic steps of sales and freeing your mind of negativity is the foundation to your business success. Save time, money and effort with these tried and true proven sales techniques that are guaranteed to deliver proven results.

Note:

Section

4900444
$195
7/3/17 - 7/28/17
Online 24/7
Tim Street
N/A

Register Online for this Class

Identity theft continues to grow. Now more than 50 percent of identity theft occurs in the workplace. Learn to addresses both private and workplace concerns. You will receive information about the basic, common sense steps necessary to protect your identity and assets. Then develop comprehensive expertise in how to deter data theft, detect fraud, and minimize the impact of any damage inflicted.

Note:

Section

4900445
$195
3/6/17 - 3/31/17
Online 24/7
George Vroustouris
N/A

Register Online for this Class

Identity theft continues to grow. Now more than 50 percent of identity theft occurs in the workplace. Learn to addresses both private and workplace concerns. You will receive information about the basic, common sense steps necessary to protect your identity and assets. Then develop comprehensive expertise in how to deter data theft, detect fraud, and minimize the impact of any damage inflicted.

Note:

Section

4900445
$195
5/1/17 - 5/26/17
Online 24/7
George Vroustouris
N/A

Register Online for this Class

Identity theft continues to grow. Now more than 50 percent of identity theft occurs in the workplace. Learn to addresses both private and workplace concerns. You will receive information about the basic, common sense steps necessary to protect your identity and assets. Then develop comprehensive expertise in how to deter data theft, detect fraud, and minimize the impact of any damage inflicted.

Note:

Section

4900445
$195
7/3/17 - 7/28/17
Online 24/7
George Vroustouris
N/A

Register Online for this Class

To be successful, organizations must manage by fact. As such, organizations depend on the measurement and analysis of performance to make key decisions that affect the organization. This Intermediate Six Sigma Green Belt course builds on the ideas and skills learned in the Introduction to Six Sigma Green Belt course that organizations use, specifically their Six Sigma teams, to improve. In this second course in the certification program, participants will learn process analysis, data collection and analysis, probability and valid statistical conclusions, and hypothesis testing. Many participants find this course to be the most challenging of the certification courses.

Note:

Section

4900447
$195
3/6/17 - 3/31/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

To be successful, organizations must manage by fact. As such, organizations depend on the measurement and analysis of performance to make key decisions that affect the organization. This Intermediate Six Sigma Green Belt course builds on the ideas and skills learned in the Introduction to Six Sigma Green Belt course that organizations use, specifically their Six Sigma teams, to improve. In this second course in the certification program, participants will learn process analysis, data collection and analysis, probability and valid statistical conclusions, and hypothesis testing. Many participants find this course to be the most challenging of the certification courses.

Note:

Section

4900447
$195
5/1/17 - 5/26/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

To be successful, organizations must manage by fact. As such, organizations depend on the measurement and analysis of performance to make key decisions that affect the organization. This Intermediate Six Sigma Green Belt course builds on the ideas and skills learned in the Introduction to Six Sigma Green Belt course that organizations use, specifically their Six Sigma teams, to improve. In this second course in the certification program, participants will learn process analysis, data collection and analysis, probability and valid statistical conclusions, and hypothesis testing. Many participants find this course to be the most challenging of the certification courses.

Note:

Section

4900447
$195
7/3/17 - 7/28/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

Six Sigma methods have been successfully deployed in many industries and organizations. This challenging Introduction to Six Sigma Green Belt course teaches critical skills required for Six Sigma practitioners. This first course in the certification program explains the basic terms and proven Six Sigma problem-solving methods, team building tools, and descriptive statistics that are the basis for the statistical tools that contribute to the success of improvement projects and to the overall success of your organization. Topics covered include Lean Principles, Failure Mode Effects Analysis, Team Tools, Project Charters, and Basic Statistical Tools. The instructor uses the

Note:

Section

4900448
$195
4/3/17 - 4/28/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

Six Sigma methods have been successfully deployed in many industries and organizations. This challenging Introduction to Six Sigma Green Belt course teaches critical skills required for Six Sigma practitioners. This first course in the certification program explains the basic terms and proven Six Sigma problem-solving methods, team building tools, and descriptive statistics that are the basis for the statistical tools that contribute to the success of improvement projects and to the overall success of your organization. Topics covered include Lean Principles, Failure Mode Effects Analysis, Team Tools, Project Charters, and Basic Statistical Tools. The instructor uses the

Note:

Section

4900448
$195
6/5/17 - 6/30/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

Creating a prototype of a product used to be a very expensive proposition. Now, however, with the availability of consumer-level 3D printers and relatively easy-to-program custom electronics controlled by processors like the Arduino, it is possible to prototype many types of products yourself. This certificate consists of two classes; either one can be taken first. 3D printing can be used to create product mockups quickly, and is particularly useful for things like seeing how something feels to a user, seeing how a piece will fit with other existing pieces, and the like. It is still very difficult to scan an existing object and create a copy, and the class will talk about where the technologies stand for the areas that are not easy (yet).

Note:

Section

4900451
$395
4/3/17 - 5/26/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Creating a prototype of a product used to be a very expensive proposition. Now, however, with the availability of consumer-level 3D printers and relatively easy-to-program custom electronics controlled by processors like the Arduino, it is possible to prototype many types of products yourself. This certificate consists of two classes; either one can be taken first. 3D printing can be used to create product mockups quickly, and is particularly useful for things like seeing how something feels to a user, seeing how a piece will fit with other existing pieces, and the like. It is still very difficult to scan an existing object and create a copy, and the class will talk about where the technologies stand for the areas that are not easy (yet).

Note:

Section

4900451
$395
6/5/17 - 7/28/17
Online 24/7
Joan Horvath
N/A

Register Online for this Class

Do you want to achieve financial independence and true freedom to indulge in whatever makes you happy? Do you want to live life to the fullest, while only working when you want to? Imagine how great it would be to spend all of your time doing the things that matter most to you, all the while knowing you are financially secure. Imagine a life filled with enjoyment, leisure, and satisfaction. Envision your future free from the typical 9 to 5 grind. This course will show you how. The course will also help you avoid being one of the many American''s who struggle financially. Did you know 56% of American''s retire with less than $10,000 and that many people, even rich people, live paycheck to paycheck? It does take planning but it is attainable and the sooner you begin, the better off you will be! I know investing can be intimidating

Note:

Section

4900452
$195
4/3/17 - 4/28/17
Online 24/7
Betsy Flanagan
N/A

Register Online for this Class

Do you want to achieve financial independence and true freedom to indulge in whatever makes you happy? Do you want to live life to the fullest, while only working when you want to? Imagine how great it would be to spend all of your time doing the things that matter most to you, all the while knowing you are financially secure. Imagine a life filled with enjoyment, leisure, and satisfaction. Envision your future free from the typical 9 to 5 grind. This course will show you how. The course will also help you avoid being one of the many American''s who struggle financially. Did you know 56% of American''s retire with less than $10,000 and that many people, even rich people, live paycheck to paycheck? It does take planning but it is attainable and the sooner you begin, the better off you will be! I know investing can be intimidating

Note:

Section

4900452
$195
6/5/17 - 6/30/17
Online 24/7
Betsy Flanagan
N/A

Register Online for this Class

Six Sigma professionals are in strong demand by organizations around the world. On the front-lines of Six Sigma efforts are Green Belts. LERN

Note:

Section

4900453
$495
4/3/17 - 6/30/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

Six Sigma professionals are in strong demand by organizations around the world. On the front-lines of Six Sigma efforts are Green Belts. LERN

Note:

Section

4900453
$495
6/5/17 - 9/1/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as

Note:

Section

4900454
$195
4/3/17 - 4/28/17
Online 24/7
Geoff Evans
N/A

Register Online for this Class

Strategically applying/utilizing the various disciplines within human resources in order to cause organizational change and add value is often referred to as

Note:

Section

4900454
$195
6/5/17 - 6/30/17
Online 24/7
Geoff Evans
N/A

Register Online for this Class

How do you keep track of the day-to-day financial transactions of a business? Whether you are looking to advance in your career, or you

Note:

Section

4900455
$195
4/3/17 - 4/28/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

How do you keep track of the day-to-day financial transactions of a business? Whether you are looking to advance in your career, or you

Note:

Section

4900455
$195
6/5/17 - 6/30/17
Online 24/7
Sharon DeFonteny
N/A

Register Online for this Class

The final course in the Six Sigma Green Belt program is the Advanced Six Sigma Greenbelt course which teaches participants to improve and control processes. Topics included in this course include hypothesis testing, design of experiments, and statistical process control. Participants will have to apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. The instructor will share many handouts, spreadsheets, and web links that have tools participants will use while completing Six Sigma projects. Upon successful completion of this course, participants will be awarded certification as a Six Sigma Green Belt.

Note:

Section

4900458
$195
4/3/17 - 4/28/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

The final course in the Six Sigma Green Belt program is the Advanced Six Sigma Greenbelt course which teaches participants to improve and control processes. Topics included in this course include hypothesis testing, design of experiments, and statistical process control. Participants will have to apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. The instructor will share many handouts, spreadsheets, and web links that have tools participants will use while completing Six Sigma projects. Upon successful completion of this course, participants will be awarded certification as a Six Sigma Green Belt.

Note:

Section

4900458
$195
6/5/17 - 6/30/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

The final course in the Six Sigma Green Belt program is the Advanced Six Sigma Greenbelt course which teaches participants to improve and control processes. Topics included in this course include hypothesis testing, design of experiments, and statistical process control. Participants will have to apply the concepts learned in the Introduction and Intermediate Six Sigma Green Belt courses. The instructor will share many handouts, spreadsheets, and web links that have tools participants will use while completing Six Sigma projects. Upon successful completion of this course, participants will be awarded certification as a Six Sigma Green Belt.

Note:

Section

4900458
$195
8/7/17 - 9/1/17
Online 24/7
Scott Follett
N/A

Register Online for this Class

No matter what product or service you represent, there are powerful strategies that will help you become a top-producing sales person. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Note:

Section

4900460
$195
4/3/17 - 4/28/17
Online 24/7
Maria Coons
N/A

Register Online for this Class

No matter what product or service you represent, there are powerful strategies that will help you become a top-producing sales person. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Note:

Section

4900460
$195
6/5/17 - 6/30/17
Online 24/7
Maria Coons
N/A

Register Online for this Class

No matter what product or service you represent, there are powerful strategies that will help you become a top-producing sales person. Gain a better understanding of the importance of the sales function and learn new skills in relationship management, prospecting, customer management, and delivering a compelling sales presentation. Move yourself or your sales team to increased success.

Note:

Section

4900460
$195
8/7/17 - 9/1/17
Online 24/7
Maria Coons
N/A

Register Online for this Class

Discover the keys to lead customer service with your team. From selecting customer service oriented employees to developing the best processes, you

Note:

Section

4900461
$195
3/6/17 - 3/31/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Discover the keys to lead customer service with your team. From selecting customer service oriented employees to developing the best processes, you

Note:

Section

4900461
$195
5/1/17 - 5/26/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class

Discover the keys to lead customer service with your team. From selecting customer service oriented employees to developing the best processes, you

Note:

Section

4900461
$195
7/3/17 - 7/28/17
Online 24/7
Fred Bayley
N/A

Register Online for this Class
Class Name

Get under the hood of inbound marketing and learn how to monitor measure and manage the integrated results of your inbound marketing activities at a more advanced level. We

Note:

Section

4900284
$195
4/3/17 - 4/28/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, building a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. Agenda Unit 1 Mobile Marketing - From Text to App - SMS/MMS Marketing - Non-Native Apps - Native Apps - Leveraging Existing Apps Unit 2 Strategy Design - Intent/Goals - Metrics - Platform decisions - Pricing implications Unit 3 Campaign Design - Elements of a Successful campaign - Design choices and implications - Case study of a successful campaign - Measuring success Unit 4 Campaign Execution - Timing - Integration with other campaign elements - Cross organization training - Gaining customer buy-in

Note:

Section

4900285
$245
4/3/17 - 4/28/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, building a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. Agenda Unit 1 Mobile Marketing - From Text to App - SMS/MMS Marketing - Non-Native Apps - Native Apps - Leveraging Existing Apps Unit 2 Strategy Design - Intent/Goals - Metrics - Platform decisions - Pricing implications Unit 3 Campaign Design - Elements of a Successful campaign - Design choices and implications - Case study of a successful campaign - Measuring success Unit 4 Campaign Execution - Timing - Integration with other campaign elements - Cross organization training - Gaining customer buy-in

Note:

Section

4900285
$245
6/5/17 - 6/30/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

Come get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Learn how to promote your app on the web, building a landing page for your app, and advanced tracking of your application usage. Then take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success. You will leave this course with the knowledge to implement a mobile marketing plan for your organization. Agenda Unit 1 Mobile Marketing - From Text to App - SMS/MMS Marketing - Non-Native Apps - Native Apps - Leveraging Existing Apps Unit 2 Strategy Design - Intent/Goals - Metrics - Platform decisions - Pricing implications Unit 3 Campaign Design - Elements of a Successful campaign - Design choices and implications - Case study of a successful campaign - Measuring success Unit 4 Campaign Execution - Timing - Integration with other campaign elements - Cross organization training - Gaining customer buy-in

Note:

Section

4900285
$245
8/7/17 - 9/1/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget AdWord campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. Agenda Unit 1 The evolution of online advertising From mass marketing to targeted marketing The role of search in online advertising Return on investment for online advertising Competing effectively with online advertising Unit 2 Creating Google AdWord Campaigns Determining keywords Selecting your AdWord territory Understanding pricing strategies Creating an AdWord budget and evaluation Unit 3 Improving Online Advertising Results How SEO and online advertising complement each other Testing keywords and related keywords Using Traffic Estimator to improve keyword selection Successful strategies in using online advertising Unit 4 Facebook Ads Understanding Facebook uses and users Using demographics to target Facebook Ads Setting up Facebook Ads Trends and future of online advertising

Note:

Section

4900302
$195
4/3/17 - 4/28/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget AdWord campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. Agenda Unit 1 The evolution of online advertising From mass marketing to targeted marketing The role of search in online advertising Return on investment for online advertising Competing effectively with online advertising Unit 2 Creating Google AdWord Campaigns Determining keywords Selecting your AdWord territory Understanding pricing strategies Creating an AdWord budget and evaluation Unit 3 Improving Online Advertising Results How SEO and online advertising complement each other Testing keywords and related keywords Using Traffic Estimator to improve keyword selection Successful strategies in using online advertising Unit 4 Facebook Ads Understanding Facebook uses and users Using demographics to target Facebook Ads Setting up Facebook Ads Trends and future of online advertising

Note:

Section

4900302
$195
6/5/17 - 6/30/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Get the keys to making online advertising work for you and your organization. See how pay-per-click advertising with Google AdWords works. Find out how to test low budget AdWord campaigns. Learn how you can target local audiences. Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach. No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well. Agenda Unit 1 The evolution of online advertising From mass marketing to targeted marketing The role of search in online advertising Return on investment for online advertising Competing effectively with online advertising Unit 2 Creating Google AdWord Campaigns Determining keywords Selecting your AdWord territory Understanding pricing strategies Creating an AdWord budget and evaluation Unit 3 Improving Online Advertising Results How SEO and online advertising complement each other Testing keywords and related keywords Using Traffic Estimator to improve keyword selection Successful strategies in using online advertising Unit 4 Facebook Ads Understanding Facebook uses and users Using demographics to target Facebook Ads Setting up Facebook Ads Trends and future of online advertising

Note:

Section

4900302
$195
8/7/17 - 9/1/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Acquire the basic skills to boost your website traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well. Agenda Unit 1 Why web site analysis works Why web site managers analyze their visitor traffic Creating goals and objectives for your web site Understanding the web site visitor experience How data analysis can improve web site outcomes Unit 2 How Google Analytics functions Setting up Google Analytics accounts Analyzing traffic sources and visitor traffic Redesigning pages to improve retention Testing web site versions with Google Optimizer Unit 3 Search Engine Optimization Understanding how page ranking and positions are determined Redesigning the title bar, alt tags, heading area, and links your URL Keyword density and rewriting web page copy Strategies to improve your page rank Unit 4 Moving to Web 2.0 Generation Y and the Web 2.0 Attitude Developing user-created content Creating interactive web sites The future of web sites

Note:

Section

4900313
$195
3/6/17 - 3/31/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Acquire the basic skills to boost your website traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well. Agenda Unit 1 Why web site analysis works Why web site managers analyze their visitor traffic Creating goals and objectives for your web site Understanding the web site visitor experience How data analysis can improve web site outcomes Unit 2 How Google Analytics functions Setting up Google Analytics accounts Analyzing traffic sources and visitor traffic Redesigning pages to improve retention Testing web site versions with Google Optimizer Unit 3 Search Engine Optimization Understanding how page ranking and positions are determined Redesigning the title bar, alt tags, heading area, and links your URL Keyword density and rewriting web page copy Strategies to improve your page rank Unit 4 Moving to Web 2.0 Generation Y and the Web 2.0 Attitude Developing user-created content Creating interactive web sites The future of web sites

Note:

Section

4900313
$195
5/1/17 - 5/26/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Acquire the basic skills to boost your website traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results. No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well. Agenda Unit 1 Why web site analysis works Why web site managers analyze their visitor traffic Creating goals and objectives for your web site Understanding the web site visitor experience How data analysis can improve web site outcomes Unit 2 How Google Analytics functions Setting up Google Analytics accounts Analyzing traffic sources and visitor traffic Redesigning pages to improve retention Testing web site versions with Google Optimizer Unit 3 Search Engine Optimization Understanding how page ranking and positions are determined Redesigning the title bar, alt tags, heading area, and links your URL Keyword density and rewriting web page copy Strategies to improve your page rank Unit 4 Moving to Web 2.0 Generation Y and the Web 2.0 Attitude Developing user-created content Creating interactive web sites The future of web sites

Note:

Section

4900313
$195
7/3/17 - 7/28/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Increase your online savvy and ability to position yourself and your organization for greater success. Experience the interaction and big take-aways from studying with top-notch professionals. Your instructors not only work with these tools every day, but speak at national conferences and train others. Your teachers have tips you have not discovered yet. Learn more about Google Analytics, Google apps for business, and Google+ . Acquire new tips and techniques. Just one new tip can mean greater productivity, effectiveness and even profitability for your work. Three one-month courses.

Note:

Section

4900326
$495
4/3/17 - 6/30/17
Online 24/7
Jeff Kart
N/A

Register Online for this Class

Increase your online savvy and ability to position yourself and your organization for greater success. Experience the interaction and big take-aways from studying with top-notch professionals. Your instructors not only work with these tools every day, but speak at national conferences and train others. Your teachers have tips you have not discovered yet. Learn more about Google Analytics, Google apps for business, and Google+ . Acquire new tips and techniques. Just one new tip can mean greater productivity, effectiveness and even profitability for your work. Three one-month courses.

Note:

Section

4900326
$495
6/5/17 - 9/1/17
Online 24/7

N/A

Register Online for this Class

You have a website, but why will your customers want to come back or buy something or take action? Do you really know who you are selling to? Do you know what you want to say to them? Do you know how you want to say it? Discover ways to identify who your ideal audience is. Learn how to create content that is engaging and purposeful. Find out what you want to say to them. Explore where you want to say it. And finally, find out how you want to say it. In one month, you will be better equipped to create your own content marketing strategy and create a content-rich website that exceeds the needs of your visitors. Agenda Unit 1 Knowing Who You Really Are Targeting -Identify Audience Types -Develop Different Personas -Specify Buying and Selling Cycles

Note:

Section

4900335
$195
3/6/17 - 3/31/17
Online 24/7
Michael Weiss
N/A

Register Online for this Class

It seems that nearly everyone is carrying and using a smart phone these days. Whether you favor the Android, iPhone or Blackberry platforms, once you get used to having Internet access with you

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Section

4900336
$245
3/6/17 - 3/31/17
Online 24/7
Dan Belhassen
N/A

Register Online for this Class

It seems that nearly everyone is carrying and using a smart phone these days. Whether you favor the Android, iPhone or Blackberry platforms, once you get used to having Internet access with you

Note:

Section

4900336
$245
5/1/17 - 5/26/17
Online 24/7
Dan Belhassen
N/A

Register Online for this Class

It seems that nearly everyone is carrying and using a smart phone these days. Whether you favor the Android, iPhone or Blackberry platforms, once you get used to having Internet access with you

Note:

Section

4900336
$245
7/3/17 - 7/28/17
Online 24/7
Dan Belhassen
N/A

Register Online for this Class

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your website traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. Three one month courses.

Note:

Section

4900345
$495
4/3/17 - 6/30/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your website traffic, doing search engine optimization, and how to successfully employ online advertising. Relevant for any type of organization, including businesses, companies, non-profits, and government agencies. No eMarketing experience or expertise is necessary. If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. Three one month courses.

Note:

Section

4900345
$495
6/5/17 - 9/1/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You

Note:

Section

4900356
$195
4/3/17 - 4/28/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

If you are not reviewing your website statistics, then you are missing several key opportunities to profit from your website traffic. This course, aimed at non-technical users, will take you through all the key techniques and how to use website analytics using the world-standard Google Analytics, a free online tool. You

Note:

Section

4900356
$195
6/5/17 - 6/30/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Google has variety of web-based applications and tools to help you become more productive, including Gmail, Google Calendar, Drive, Hangouts, Documents, Spreadsheets, Presentations, and more. Move beyond the basic features you figured out on your own. Be able to use them to work collaboratively and increase productivity. Learn how to run online meetings and webinars. Learn the ins and outs of all the tools Google has to help you become more productive and improve your work communication skills. You will learn time saving tips and strategies to get more done in your work and personal life. Agenda Unit 1 Google Mail Composing, sending, and reading, and replying to email Organizing and searching email Managing account settings and contacts Using Chat, Apps, and other short-cuts Unit 2 Google Calendar Setting up Google Calendar Creating and editing events and tasks Sharing calendars and responding to invitations Notifications and printing Time saving tips and add-ons Unit 3 Using Google Drive: Documents, Spreadsheets, Forms, Presentations Google Drive and storage of online files Documents Spreadsheets and Forms Presentations Unit 4 Google Hangouts, Sites, Search, Chrome Hangouts - online meetings Beyond the search bar - advance google search strategies Creating a website with Google Sites Google Chrome

Note:

Section

4900357
$195
3/6/17 - 3/31/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Google has variety of web-based applications and tools to help you become more productive, including Gmail, Google Calendar, Drive, Hangouts, Documents, Spreadsheets, Presentations, and more. Move beyond the basic features you figured out on your own. Be able to use them to work collaboratively and increase productivity. Learn how to run online meetings and webinars. Learn the ins and outs of all the tools Google has to help you become more productive and improve your work communication skills. You will learn time saving tips and strategies to get more done in your work and personal life. Agenda Unit 1 Google Mail Composing, sending, and reading, and replying to email Organizing and searching email Managing account settings and contacts Using Chat, Apps, and other short-cuts Unit 2 Google Calendar Setting up Google Calendar Creating and editing events and tasks Sharing calendars and responding to invitations Notifications and printing Time saving tips and add-ons Unit 3 Using Google Drive: Documents, Spreadsheets, Forms, Presentations Google Drive and storage of online files Documents Spreadsheets and Forms Presentations Unit 4 Google Hangouts, Sites, Search, Chrome Hangouts - online meetings Beyond the search bar - advance google search strategies Creating a website with Google Sites Google Chrome

Note:

Section

4900357
$195
5/1/17 - 5/26/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Google has variety of web-based applications and tools to help you become more productive, including Gmail, Google Calendar, Drive, Hangouts, Documents, Spreadsheets, Presentations, and more. Move beyond the basic features you figured out on your own. Be able to use them to work collaboratively and increase productivity. Learn how to run online meetings and webinars. Learn the ins and outs of all the tools Google has to help you become more productive and improve your work communication skills. You will learn time saving tips and strategies to get more done in your work and personal life. Agenda Unit 1 Google Mail Composing, sending, and reading, and replying to email Organizing and searching email Managing account settings and contacts Using Chat, Apps, and other short-cuts Unit 2 Google Calendar Setting up Google Calendar Creating and editing events and tasks Sharing calendars and responding to invitations Notifications and printing Time saving tips and add-ons Unit 3 Using Google Drive: Documents, Spreadsheets, Forms, Presentations Google Drive and storage of online files Documents Spreadsheets and Forms Presentations Unit 4 Google Hangouts, Sites, Search, Chrome Hangouts - online meetings Beyond the search bar - advance google search strategies Creating a website with Google Sites Google Chrome

Note:

Section

4900357
$195
7/3/17 - 7/28/17
Online 24/7
Jennifer Selke
N/A

Register Online for this Class

Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well. Agenda Unit 1 Why email marketing Targeting promotions in the Internet Age Return on Investment (ROI) for email promotions The importance of permission marketing, relevant content, and opt-out options Integrating email promotion with other kinds of marketing Unit 2 How email works How commercial email vendors function Analyzing Open, click through and conversion rates Cleaning and updating email lists How HTML and text emails differ Unit 3 Writing email copy Writing a good subject line Writing email body copy Writing response and action copy Design and formatting email promotions Unit 4 Testing and tracking emails Frequency and best times to email How to test different emails Following up on inquiries Creating a one year email marketing plan

Note:

Section

4900361
$195
4/3/17 - 4/28/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Discover new ways to improve your email promotions, including when to email, what to email, and testing email copy. Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates. Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well. Agenda Unit 1 Why email marketing Targeting promotions in the Internet Age Return on Investment (ROI) for email promotions The importance of permission marketing, relevant content, and opt-out options Integrating email promotion with other kinds of marketing Unit 2 How email works How commercial email vendors function Analyzing Open, click through and conversion rates Cleaning and updating email lists How HTML and text emails differ Unit 3 Writing email copy Writing a good subject line Writing email body copy Writing response and action copy Design and formatting email promotions Unit 4 Testing and tracking emails Frequency and best times to email How to test different emails Following up on inquiries Creating a one year email marketing plan

Note:

Section

4900361
$195
6/5/17 - 6/30/17
Online 24/7
Susan Hurrell
N/A

Register Online for this Class

Inbound marketing is a way to help potential customers find you through organic search. It is a process of using your website in a way that attracts visitors naturally through search engines, the blogosphere, and social media. Inbound marketing is more effective than outbound marketing, where you push sales messages to your potential customers. Inbound marketing is the future of the way we market in the 21st century. Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email address, and how to implement lead-nurturing campaigns that result in sales. Three one-month courses.

Note:

Section

4900362
$495
4/3/17 - 6/30/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Inbound marketing is a way to help potential customers find you through organic search. It is a process of using your website in a way that attracts visitors naturally through search engines, the blogosphere, and social media. Inbound marketing is more effective than outbound marketing, where you push sales messages to your potential customers. Inbound marketing is the future of the way we market in the 21st century. Discover how to attract customers to your site, what kind of content to share with them, how to use landing pages and forms to collect names and email address, and how to implement lead-nurturing campaigns that result in sales. Three one-month courses.

Note:

Section

4900362
$495
6/5/17 - 9/1/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

More than half of US consumers who

Note:

Section

4900371
$195
4/3/17 - 4/28/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

More than half of US consumers who

Note:

Section

4900371
$195
6/5/17 - 6/30/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Then get step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign.

Note:

Section

4900386
$595
4/3/17 - 6/30/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Then get step-by-step instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign.

Note:

Section

4900386
$595
6/5/17 - 9/1/17
Online 24/7
Simon Salt
N/A

Register Online for this Class

Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business. Learn how to take your business or hobby and turn it into a podcast. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear. Agenda Unit 1 Starting a Podcast for Businesses or Pleasure What is a podcast and how it works Finding your target audience and goals What type of podcast will work for your clients: interview style, panel discussions, host lectures How long your show should be and what should you call it What realistic expectations and options are for the total number of shows you will produce Including Audio and Video options of your shows Unit 2 Setting-up your Show Best equipment for you (microphones, computers, headphones, mixing boards) - budget options as well as full professional set up Finding audio files to make the

Note:

Section

4900395
$245
4/3/17 - 4/28/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business. Learn how to take your business or hobby and turn it into a podcast. This step-by-step class will take you from start to finish and cover the required elements needed to get your show online. Come to class with your idea and end with your show online for all to hear. Agenda Unit 1 Starting a Podcast for Businesses or Pleasure What is a podcast and how it works Finding your target audience and goals What type of podcast will work for your clients: interview style, panel discussions, host lectures How long your show should be and what should you call it What realistic expectations and options are for the total number of shows you will produce Including Audio and Video options of your shows Unit 2 Setting-up your Show Best equipment for you (microphones, computers, headphones, mixing boards) - budget options as well as full professional set up Finding audio files to make the

Note:

Section

4900395
$245
6/5/17 - 6/30/17
Online 24/7
Suzanne Kart
N/A

Register Online for this Class

Sight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the

Note:

Section

4900411
$245
4/3/17 - 4/28/17
Online 24/7
Rob Lee
N/A

Register Online for this Class

Sight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the

Note:

Section

4900411
$245
6/5/17 - 6/30/17
Online 24/7
Rob Lee
N/A

Register Online for this Class

Video marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart. Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion

Note:

Section

4900412
$395
4/3/17 - 5/26/17
On